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Melissa McElwee

Overview Reviews (723) Inventory (228)

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Melissa McElwee

Melissa McElwee | Page 48

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9

723 Reviews

Overview Reviews (723) Inventory (228)

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English

4.9

723 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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723 Reviews of Melissa McElwee

October 18, 2021

Dealership Rating

Employee Rating

I always feel like they do everything possible and then some. Thank you! It is making type more words. some. Thank you! It is making type more words. More

by ACHERNIN1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Concordville Subaru responded

Hi, ACHERNIN1! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Moe Laraki, General Manager

October 16, 2021

Dealership Rating

Employee Rating

The staff was very professional and the service was The staff was very professional and the service was accomplished in less time than the original estimate. All the staff was helpful, knowledgeable, The staff was very professional and the service was accomplished in less time than the original estimate. All the staff was helpful, knowledgeable, and polite. More

by MCKAYABM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers , Zach Catrambone, Lauren Scannapieco

Dec 06, 2021 -

Concordville Subaru responded

Hi, MCKAYABM! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Take care! - Moe Laraki, General Manager

October 16, 2021

Dealership Rating

Employee Rating

The service team is the absolute best! No other place I will go for my Subaru needs! will go for my Subaru needs! More

by stownsend1127

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Dec 06, 2021 -

Concordville Subaru responded

Hi, stownsend1127! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

October 16, 2021

Dealership Rating

Employee Rating

The staff at Concordville Subaru always exceed my expectations. They are always so accommodating . I feel they really care about your experience. expectations. They are always so accommodating . I feel they really care about your experience. More

by BSBAAR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Brennan , Ken Cooper

Dec 06, 2021 -

Concordville Subaru responded

Hi, BSBAAR! Thank you for the 5-star rating. We're happy to hear that working with the staff led to such a positive experience. We look forward to your next visit. Take care! - Moe Laraki, General Manager

October 15, 2021

Dealership Rating

Employee Rating

Blow a tire and need new tire, John Brennan said that they had a tire which Can be fix today. Great news. They also change my oil, check the rest of the car. Good shape. Very happy. Thank you they had a tire which Can be fix today. Great news. They also change my oil, check the rest of the car. Good shape. Very happy. Thank you More

by mwasylyszyn

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Brennan

Dec 06, 2021 -

Concordville Subaru responded

Hi, mwasylyszyn! Thank you for the 5-star rating. We're delighted to hear that working with John elevated your experience with us. Take care! - Moe Laraki, General Manager

October 15, 2021

Dealership Rating

Employee Rating

We were very satisfied with the service we received. Our We were very satisfied with the service we received. Our service advisor was knowledgeable and personable. Our vehicle was done when promised. We were very satisfied with the service we received. Our service advisor was knowledgeable and personable. Our vehicle was done when promised. More

by RAGU59

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Concordville Subaru responded

Hi, RAGU59! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! - Moe Laraki, General Manager

October 15, 2021

Dealership Rating

Employee Rating

Mark Rodgers is a trusted service advisor. We bring not just our Subaru’s but all of our cars to him. just our Subaru’s but all of our cars to him. More

by MARC R.

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Ken Cooper, Lauren Scannapieco, Taylor Thornton

Dec 06, 2021 -

Concordville Subaru responded

Hi, MARC R.! Thank you for the glowing review. We're happy to hear that working with Mark elevated your experience with us. Have a great day! - Moe Laraki, General Manager

October 15, 2021

Dealership Rating

Employee Rating

Great service advisors. Everyone are very helpful and friendly. Had great experiences every visit. Definitely will come again. friendly. Had great experiences every visit. Definitely will come again. More

by Kaiya709394

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Dec 06, 2021 -

Concordville Subaru responded

Hi, Kaiya709394! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your loyalty and trust. We hope to work with you again soon. Take care! - Moe Laraki, General Manager

October 13, 2021

Dealership Rating

Employee Rating

The customer service is consistent and always awesome. The prices are reasonable too compared with other options. The prices are reasonable too compared with other options. More

by eric@dreahook.com

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Concordville Subaru responded

Hi, eric@dreahook.com! We're happy to hear that you left the dealership satisfied with our services. Safe travels! - Moe Laraki, General Manager

October 13, 2021

Dealership Rating

Employee Rating

Professional and responsive. Work done on time and notified if any unexpected work is needed. notified if any unexpected work is needed. More

by DLSMILEY57

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Zach Catrambone

Dec 06, 2021 -

Concordville Subaru responded

Hi, DLSMILEY57! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

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