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Melissa McElwee
Melissa McElwee | Page 72
Assistant Service Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
723 Reviews
Dealership Experience
9 yrs, 10 mos
Industry Experience
16 yrs
Languages Spoken
English
723 Reviews
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723 Reviews of Melissa McElwee
April 15, 2021
Great service management process from reserving the service date, providing a loaner car, providing the service as requested, bringing other areas of concern to my attention, and delivering the vehicle service date, providing a loaner car, providing the service as requested, bringing other areas of concern to my attention, and delivering the vehicle on time - all washed and ready to go! More
by Kevin L.
Verified CustomerOther Employees Tagged: Ken Cooper, Taylor Thornton
April 15, 2021
I am out of warranty but travel 25 minutes to have my car serviced Every one is fantastic. I feel safer in my car when you look it over. Thanks serviced Every one is fantastic. I feel safer in my car when you look it over. Thanks More
by PJREISE
Other Employees Tagged: Mark Rodgers
April 14, 2021
Melissa was very friendly and helpful. Called to explain Melissa was very friendly and helpful. Called to explain about initial services charge she quoted and the additional charges that would include clean Melissa was very friendly and helpful. Called to explain about initial services charge she quoted and the additional charges that would include cleaning tire rotors. More
by GAbrams
April 14, 2021
I was very pleased with the customer service I received at Concordville Subaru. The fact that I was able to use a loaner while my forester was being repaired made all the difference! at Concordville Subaru. The fact that I was able to use a loaner while my forester was being repaired made all the difference! More
by Aabergner
April 13, 2021
I think they did an outstanding job. My chevy was repaired and cleaner than when I brought the vehicle in. Pricing was fair and the bill was explained in detail. repaired and cleaner than when I brought the vehicle in. Pricing was fair and the bill was explained in detail. More
by dompell1
Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton
April 13, 2021
Lauren (on Friday) and Melissa Mcelwee handled my split tire emergency faster than expected and I couldn't be happier. Legacy now drives great! Thanks tire emergency faster than expected and I couldn't be happier. Legacy now drives great! Thanks More
by BAFMCCRACKEN
Other Employees Tagged: Lauren Scannapieco
April 11, 2021
Concordville Subaru's service department is always courteous, professional, and prompt. They addressed my concerns. They finished more quickly then anticipated. They clearly conveyed what needed to courteous, professional, and prompt. They addressed my concerns. They finished more quickly then anticipated. They clearly conveyed what needed to be done versus what was recommended. More
by GV1068
April 10, 2021
Easy to work with when I was running late for my appointment. Service was prompt and no hidden upcharges. I will continue to use this service department above other Subaru dealers in the area. appointment. Service was prompt and no hidden upcharges. I will continue to use this service department above other Subaru dealers in the area. More
by nealmck08
Other Employees Tagged: Mark Rodgers
April 09, 2021
Not only do we bring our Subaru in for service but all of our cars! Mark Rodgers is a conscientious and trusted Service Advisor. The entire staff is customer focused. our cars! Mark Rodgers is a conscientious and trusted Service Advisor. The entire staff is customer focused. More
by MARC R.
Other Employees Tagged: Mark Rodgers , Ken Cooper, Craig Reichert, Lauren Scannapieco, Taylor Thornton
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