Melissa Miller

I was in for a repair on a power button that was faulty and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems that loaners should be on hand and ready to provide to customers especially during a repair of a faulty part under warranty on a car that’s only 10 months old. Also, it took 6 hours to complete repair and multiple calls for updates that were never answered. The text link for updates were never updated. More

by andrew.himple Verified Customer Verified Customer

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excellent service short waiting time for service rider . Waiting time for service oil change enjoy coffee and cold water at the waiting room. Waiting time for service oil change enjoy coffee and cold water at the waiting room. More

by sailabouni Verified Customer Verified Customer

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The truck was repaired perfectly and the service advisor was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement is communication on the progress. A call would have been nice with an update. More

by KHRIS.LEET Verified Customer Verified Customer

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Great and reliable service with great communication throughout the process. Appreciate the Uber and texting service as well. throughout the process. Appreciate the Uber and texting service as well. More

by GABRIEL.CODDING Verified Customer Verified Customer

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I have now purchased my second vehicle from Jessup and Cesar has made the buying experience an easy process. Would highly recommend!! Ask for Cesar. Cesar has made the buying experience an easy process. Would highly recommend!! Ask for Cesar. More

by mbclark421 Verified Customer Verified Customer

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We had great customer service, they take care of any problems we have. Great communication.. problems we have. Great communication.. More

by susanymc Verified Customer Verified Customer

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Jessup did a great job on my car. They did an awesome detail. My car runs and looks great! Thank you! They did an awesome detail. My car runs and looks great! Thank you! More

by SCoates Verified Customer Verified Customer

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Nelson was a pleasure to work with. They were patient with my wire transfer when I had some problems. The vehicle was gassed up and ready for me when I arrived to pick it up and we we They were patient with my wire transfer when I had some problems. The vehicle was gassed up and ready for me when I arrived to pick it up and we were on our way very quickly! Would not hesitate to purchase from Jessup Auto again! More

by tnrdraper Verified Customer Verified Customer

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Mellissa was a lifesaver! She took care of me the moment I was worried about time. She took care of me the moment I was worried about time. More

by jloera94 Verified Customer Verified Customer

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Excellent customer service. DANIEL was very attentive to my issue. Excellent communicator kept me informed the entire time. They got my vehicle done right away which is very imp DANIEL was very attentive to my issue. Excellent communicator kept me informed the entire time. They got my vehicle done right away which is very important to me because it’s a work truck. Dealership is clean easy access in their service drive. Dan Jessup is real nice as well. Came out and greeted us Offered us all ice cream cones. More

by BRENTWCRABTREE Verified Customer Verified Customer

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