Melissa Potts
Melissa Potts at Nissan of Cool Springs

Melissa Potts | Page 2

Rental Department Manager

Nissan of Cool Springs

212 Comtide Court
Franklin, TN 37067

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Melissa Potts

August 28, 2020

Dealership Rating
Employee Rating

Awesome team in the service center headed by Mark Hepler. Super Professional polite and friendly staff. Clean customer service area free WiFi and coffee. Very pleasant experience! More

by Big Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hepler, Bob Shank, Jenifer Spaulding, Andrèa Yarbrough

Aug 31, 2020

Nissan of Cool Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 15, 2020

Dealership Rating
Employee Rating

The cool spring Nissan service center is amazing. How The cool spring Nissan service center is amazing. How can you possibly have a team grouped together with so much Synergy, from the manager Mark H More

by Big Mike
Recommend Dealer
Yes

Other Employees Tagged: Jason Stacy, Gareth Collins , Eric Fallati, Mark Hepler, Courtney Jassby, Bob Shank, Jenifer Spaulding

Jul 16, 2020

Nissan of Cool Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 09, 2020

Dealership Rating

Great customer service. I took my Nissan Altima for a Transmission flush on 4/8/20. They started right on time. Were very nice and the cost was even lower than what they had More

by Deidre Vinett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Courtney Jassby, Jenifer Spaulding

Apr 09, 2020

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. It means so much to us to have earned your trust in our business! We look forward to your next visit! Regards, Mark Hepler (615) 790-2500

September 18, 2019

Dealership Rating
Employee Rating

Service Nissan of Coolsprings is a great place to have your service done on your vehicles. Work was done quickly and correctly. Great people to know! More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: J.R. Richardson , Mark Hepler, Courtney Jassby, Jenifer Spaulding

Sep 19, 2019

Nissan of Cool Springs responded

Tom, thank you for your positive review. It is great to hear that everything was completed quickly and to your satisfaction! We're glad that you found our team here at Nissan of Cool Springs so helpful.

August 08, 2019

Dealership Rating
Employee Rating

Service done Right! It is so refreshing to know that you can go to a place like Cool Springs Nissan for whatever service my Family’s Cars need and know that you’re going More

by Big Mike NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald Bell, Heather Easling, Austin Evans, Eric Fallati, Mark Hepler, Saxon Reynolds, Bob Shank, Jenifer Spaulding, Paul Stamatis

Aug 08, 2019

Nissan of Cool Springs responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 16, 2017

Dealership Rating
Employee Rating

Great Experience! The search for a new car is extremely stressful to me, the quality of the car, the price, the payment, etc! In the past, my experience with salesmen More

by Kelly Greer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bishoy Rizk

November 27, 2016

Dealership Rating
Employee Rating

Excellent What I liked was always knowing what the next step needed to be for me to get the Sentra I could afford. Corinna listened to me, and wrote down my of More

by TNman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Buckner, Heather Easling, Austin Evans, Corinna Limbocker, Frank Struman

Nov 28, 2016

Nissan of Cool Springs responded

Hi TNman, thank you so much for sharing your feedback with us. We're so grateful to hear that you enjoyed your experience with our team! We will be sure to pass your compliments along to all of them. We are positive that we can help you in the future, and we look forward to the next time you come around.

2

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