Melissa Sigmon
Melissa Sigmon at Southern Team Hyundai Nissan Subaru Volkswagen
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Melissa Sigmon | Page 27

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.9
308 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

12 yrs, 10 mos

4.9

308 Reviews

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308 Reviews of Melissa Sigmon

May 18, 2023

Dealership Rating
Employee Rating

The staff are always professional and great to work with. Melissa went above and beyond for me. You guys have a great staff and I would never change that. Thank you guys for all you do for us as your custome More

by LUCKYMOMMAOF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

May 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 17, 2023

Dealership Rating
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Always friendly & helpful. The best part about coming here is the free oil change. I'm glad I purchased my Subaru here & will continue to give them my business! More

by BLAIR.KENNEDY2021
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Positive feedback as always! Thank you.

May 15, 2023

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Excellent service! !! Kind, helpful, and ready to make your appointment experience wonderful! Thank you for the awesome van ride to the mall (Brad)!! More

by ccrookshanks
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2023

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Southern Team really cares about their customers - best customer service I have EVER experienced. Sales, Service, Finance - even the courtesy shuttle drivers - are wonderful to work with. I have now purcha More

by MINDY.BRINSON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Jason Garner, Mel Dobbs , David in Finance

May 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 12, 2023

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Was there for 3 hours. But she was great. Very nice and let me know what was going on. More

by BUSTABUZZY
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 10, 2023

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Very courteous with quick service explanation, good people to deal with and will buy again from same More

by HICKSG82
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike Adams (Subaru)

May 11, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 09, 2023

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Employee Rating

Service Department not fixed Ascent problems with transmission. Had car there 3 time still same proble. Extremely disappointed with service Department. More

by WILPAM0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 10, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 11, 2023

WILPAM0 responded

Wilson Webb 2021 Subaru Ascent Cell#540-312-3874 Having transmission problems where you can feel the belt slip. At times it feels like you are riding over a rumble strip. I took am 60 mile drive in it and I felt it slip 3 times. It seems to act up when you let off gas, especially going up hill and let the car coast then give it gas, Also does it when using cruise control, coming up on car in front and the car will slow down then you get in left lane and the cruise control speeds up I have felt it then. Also making a intermitant noise when shifting into drive. I have left a message for your Service Advisor to call me on 05/11/23 so I can reschedule an appointment to bring car back in for the third time, I had the car in for this problem on 05/01/23 and you updated software but this did not seem to fix the problem. Also you Service Tech said the noise it was making when you shift into drive was normal. It didn't make a noise when I bought it new and if it had I wouldn't have bought it. Thank you, Wilson Webb 540-312-3874

May 06, 2023

Dealership Rating
Employee Rating

Pleasant professional. and efficient.We have never had a better experience with an automobile dealer. More

by billpalleria
Recommend Dealer
Yes
May 08, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 05, 2023

Dealership Rating
Employee Rating

Very good place to take your car to get it worked on people are very nice always wanting to help More

by JEREKING777
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Service Time
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Recommend Dealer
Yes
May 08, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2023

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Employee Rating

I have an 05 Forestor and have had it serviced here for years. I have been aprehensive of bringing it in because of the age thinking they don't want to take care of this old thing, but that hasn't been th More

by THECLEANINGLADIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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