Melissa Sutton
Melissa Sutton at Larry H. Miller Hyundai Peoria

Melissa Sutton | Page 10

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

Contact Me
5.0
194 Reviews

BIRTH PLACE: PHOENIX PREVIOUS OCCUPATION: INSURANCE AGENT HOBBIES: RUNNING AFTER MY KIDS

Dealership Experience

8 yrs, 5 mos

Industry Experience

26 yrs, 5 mos

5.0

194 Reviews

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194 Reviews of Melissa Sutton

April 13, 2023

Dealership Rating
Employee Rating

The Palisade is a very complicated vehicle and Technician “Al” is amazing. Totally satisfied with this visit. More

by stncothern269
Service Price Transparency
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Recommend Dealer
Yes
Apr 20, 2023

Larry H. Miller Hyundai Peoria responded

We're happy to hear that you had a great experience at our dealership and that our team was able to assist you in a timely and efficient manner. Thank you for choosing us for your automotive needs and we look forward to seeing you again soon.

April 10, 2023

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Melissa Sutton was diligent in getting the correct fix for my car. She was very helpful and my car was fixed and ready for me to drive away in, even before expected. More

by sharon e
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 20, 2023

Larry H. Miller Hyundai Peoria responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for choosing us for your automotive needs and for leaving us a 5-star review!

April 06, 2023

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Melissa has been my advisor since purchasing the car in 2020. She is always helpful, very knowledgeable and keeps me updated on the status or needs of my vehicle. More

by ofcmlee
Service Price Transparency
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Recommend Dealer
Yes
Apr 20, 2023

Larry H. Miller Hyundai Peoria responded

We're delighted to hear that you had a positive experience at our dealership and that our team was able to exceed your expectations. Thank you for choosing us for your automotive needs and we appreciate your business.

April 06, 2023

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My Vehicle Maintenance appointment experience on 04-05-23 at Larry Miller Hyundai in Peoria, Arizona where I purchase my 2021 Hyundai Sonata SEL was again fantastic with Mellissa and her colleague Kevin. I More

by jwhitacre
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin

Apr 07, 2023

Larry H. Miller Hyundai Peoria responded

We are thrilled to hear about your positive experience at our dealership. Our team works hard to make sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs. - Rick Trinkl, General Manager

April 01, 2023

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Received very professional customer service. All work was completed better than expected. . Melissa went above and beyond!! More

by Debgross3035
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 05, 2023

Larry H. Miller Hyundai Peoria responded

We appreciate your business and thank you for choosing our dealership for your automotive needs. We're delighted to hear that our team was able to provide you with excellent customer service and quality work, and we look forward to seeing you again in the future. - Rick Trinkl, General Manager

March 15, 2023

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Always does what is needed for the customer to ensure vehicle is taken care of. More

by buckleymom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mrika Dobreci

Mar 19, 2023

Larry H. Miller Hyundai Peoria responded

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our dealership and that we were able to meet your expectations. We appreciate your business and hope to see you again soon! - Rick Trinkl, General Manager

March 10, 2023

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Employee Rating

Melissa (service rep) helped diagnose a difficult problem that was bothering me for many months. well worth the time spent in the waiting room. they earned my business again. More

by mrBilll
Service Price Transparency
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Recommend Dealer
Yes
Mar 14, 2023

Larry H. Miller Hyundai Peoria responded

We're delighted to hear that our team was able to provide you with excellent customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your business. - Rick Trinkl, General Manager

March 05, 2023

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Great service, friendly and professional, I have been bringing my Ionic since the day I bought it. Mark Castleman is very knowledgeable and helps keep my car in tip top shape. Larry Miller Hyundia is th More

by Jaytho000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Castleman

Mar 08, 2023

Larry H. Miller Hyundai Peoria responded

Your positive feedback means a lot to us. Our team is dedicated to providing the best customer service, and it's great to hear that we were able to meet your expectations. We look forward to serving you again in the future. - Rick Trinkl, General Manager

February 22, 2023

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Employee Rating

We brought our 2023 Palisade in for service to get two minor things fixed. Our Service Advisor, Melissa Sutton, was very helpful and even resolved one of our problems! The Service Department was very busy More

by gary.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2023

Larry H. Miller Hyundai Peoria responded

We appreciate your kind words and are overjoyed to hear about your experience at our dealership. Our team works tirelessly to provide a memorable and personalized buying process, and it's great to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs. - Rick Trinkl, General Manager

February 14, 2023

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Employee Rating

Facilities were very nice and clean which is pleasant when you have to wait while your vehicle is getting worked on. Employees were very pleasant and professional as well. More

by Kenneth
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2023

Larry H. Miller Hyundai Peoria responded

Your kind words are valued. Our team works tirelessly to make sure each customer has a positive and memorable experience, and it's wonderful to hear that we were able to achieve that for you. We hope to see you again soon. - Rick Trinkl, General Manager

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