I attempted to contacted her several times and was unable
to. Left voice messages and replied to text message but felt ghosted until told the vehicle was done.
to. Left voice messages and replied to text message but felt ghosted until told the vehicle was done.
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by ArtBurto
Service Price Transparency
Apr 20, 2023 -
Larry H. Miller Hyundai Peoria responded
Hello and thank you for reaching out. It is unfortunate to hear that you could not get in contact with our service team. I would appreciate the chance to learn more about your experience calling into our dealership so that I can ensure we are continually working to improve our customer service. If we have not connected by the time that you find this response, please reach out to me directly. I hope to straighten this out with you as soon as possible! - Rick Trinkl, General Manager (480) 887-8450
The Palisade is a very complicated vehicle and Technician
“Al” is amazing. Totally satisfied with this visit.
“Al” is amazing. Totally satisfied with this visit.
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by stncothern269
Service Price Transparency
Apr 20, 2023 -
Larry H. Miller Hyundai Peoria responded
We're happy to hear that you had a great experience at our dealership and that our team was able to assist you in a timely and efficient manner. Thank you for choosing us for your automotive needs and we look forward to seeing you again soon.
Melissa Sutton was diligent in getting the correct fix
for my car. She was very helpful and my car was fixed and ready for me to drive away in, even before expected.
for my car. She was very helpful and my car was fixed and ready for me to drive away in, even before expected.
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by sharon e
Service Price Transparency
Apr 20, 2023 -
Larry H. Miller Hyundai Peoria responded
We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for choosing us for your automotive needs and for leaving us a 5-star review!
Melissa has been my advisor since purchasing the car in
2020. She is always helpful, very knowledgeable and keeps me updated on the status or needs of my vehicle.
2020. She is always helpful, very knowledgeable and keeps me updated on the status or needs of my vehicle.
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by ofcmlee
Service Price Transparency
Apr 20, 2023 -
Larry H. Miller Hyundai Peoria responded
We're delighted to hear that you had a positive experience at our dealership and that our team was able to exceed your expectations. Thank you for choosing us for your automotive needs and we appreciate your business.
My Vehicle Maintenance appointment experience on 04-05-23
at Larry Miller Hyundai in Peoria, Arizona where I purchase my 2021 Hyundai Sonata SEL was again fantastic with Mellissa and her colleague Kevin.
I
at Larry Miller Hyundai in Peoria, Arizona where I purchase my 2021 Hyundai Sonata SEL was again fantastic with Mellissa and her colleague Kevin.
I had a recall in which they kept me in the loop and replaced my windshield with factory parts, gave my vehicle a complete inspection, and serviced the Oil and filter, and all fluids, topping off everything. I was offered coffee and a cookie in very professional relaxed environs. Mellissa is very detailed and cares about her customers and is consistent. She is my go-to person and I recommend her to other people that have bought their vehicles at this dealership. I would like to mention Kevin also. Very helpful, friendly, and upbeat to help solve or service your needs. The staff, in general, is really well managed by the Service Director and their reputation and products are excellent. Thank you. Satisfied 100% with today’s appointment.
Jeff W
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by jwhitacre
Service Price Transparency
Other Employees Tagged:
Kevin
Apr 07, 2023 -
Larry H. Miller Hyundai Peoria responded
We are thrilled to hear about your positive experience at our dealership. Our team works hard to make sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.
- Rick Trinkl, General Manager
Received very professional customer service.
All work was completed better than expected. . Melissa went above and beyond!!
All work was completed better than expected. . Melissa went above and beyond!!
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by Debgross3035
Service Price Transparency
Apr 05, 2023 -
Larry H. Miller Hyundai Peoria responded
We appreciate your business and thank you for choosing our dealership for your automotive needs. We're delighted to hear that our team was able to provide you with excellent customer service and quality work, and we look forward to seeing you again in the future.
- Rick Trinkl, General Manager
Always does what is needed for the customer to ensure
vehicle is taken care of.
vehicle is taken care of.
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by buckleymom
Other Employees Tagged:
Mrika Dobreci
Mar 19, 2023 -
Larry H. Miller Hyundai Peoria responded
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our dealership and that we were able to meet your expectations. We appreciate your business and hope to see you again soon!
- Rick Trinkl, General Manager
Melissa (service rep) helped diagnose a difficult problem
that was bothering me for many months. well worth the time spent in the waiting room. they earned my business again.
that was bothering me for many months. well worth the time spent in the waiting room. they earned my business again.
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by mrBilll
Service Price Transparency
Mar 14, 2023 -
Larry H. Miller Hyundai Peoria responded
We're delighted to hear that our team was able to provide you with excellent customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your business.
- Rick Trinkl, General Manager
Great service, friendly and professional, I have been
bringing my Ionic since the day I bought it. Mark Castleman is very knowledgeable and helps keep my car in tip top shape. Larry Miller Hyundia is th
bringing my Ionic since the day I bought it. Mark Castleman is very knowledgeable and helps keep my car in tip top shape. Larry Miller Hyundia is the best ! Will not take my car anywhere else.
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by Jaytho000
Mar 08, 2023 -
Larry H. Miller Hyundai Peoria responded
Your positive feedback means a lot to us. Our team is dedicated to providing the best customer service, and it's great to hear that we were able to meet your expectations. We look forward to serving you again in the future.
- Rick Trinkl, General Manager
We brought our 2023 Palisade in for service to get two
minor things fixed. Our Service Advisor, Melissa Sutton, was very helpful and even resolved one of our problems! The Service Department was very busy
minor things fixed. Our Service Advisor, Melissa Sutton, was very helpful and even resolved one of our problems! The Service Department was very busy that morning but Melissa was able to get the remaining problem fixed quickly and get us on our way. Thank you Melissa!
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by gary.r
Service Price Transparency
Feb 24, 2023 -
Larry H. Miller Hyundai Peoria responded
We appreciate your kind words and are overjoyed to hear about your experience at our dealership. Our team works tirelessly to provide a memorable and personalized buying process, and it's great to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.
- Rick Trinkl, General Manager