Melissa Sutton
Melissa Sutton at Larry H. Miller Hyundai Peoria

Melissa Sutton | Page 9

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

Contact Me
5.0
194 Reviews

BIRTH PLACE: PHOENIX PREVIOUS OCCUPATION: INSURANCE AGENT HOBBIES: RUNNING AFTER MY KIDS

Dealership Experience

8 yrs, 5 mos

Industry Experience

26 yrs, 5 mos

5.0

194 Reviews

Write a Review

194 Reviews of Melissa Sutton

June 01, 2023

Dealership Rating
Employee Rating

Melissa is a top notch advisor. Always professional, friendly and accountable to take care of everything I ask. More

by Elewphx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2024

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

Jul 08, 2024

Larry H. Miller Hyundai Peoria responded

Greetings,Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COMThank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382

May 27, 2023

Dealership Rating
Employee Rating

The dealership treats clients well. They respect our time, they do thorough work. Melissa goes out of her way to be helpful. More

by dadeever
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Larry H. Miller Hyundai Peoria responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for the 5-star rating and for choosing us for your automotive needs!

May 26, 2023

Dealership Rating
Employee Rating

Love Larry Miller Hyundai . . Everything you do for your customers is alway top notch and well done , staff is always friendly and caring Thank you !!! More

by perezbabes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Larry H. Miller Hyundai Peoria responded

We're happy to hear that our team was able to provide you with exceptional customer service and make your visit to our dealership a positive experience. Thank you for choosing us for your automotive needs and we look forward to seeing you again soon.

May 24, 2023

Dealership Rating
Employee Rating

My engine blew and it was discovered to be a recall issue. Melissa was my service advisor. She was fantastic! The work was done quickly and all current recalls on my car were also fixed. I highly recom More

by skstew93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2023

Larry H. Miller Hyundai Peoria responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

May 20, 2023

Dealership Rating
Employee Rating

Love this Dealership! ! The service department is excellent!! Melissa Sutton is absolutely BRILLIANT!! Thank you Melissa for your excellent service!! More

by Jill Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a 5-star review! We're happy to hear that our team was able to provide you with the assistance you needed and that you were satisfied with the service you received. We appreciate your business and hope to see you again soon!

May 16, 2023

Dealership Rating
Employee Rating

Excellent service. Melissa is terrific always listens and takes care of everything in a timely manner. More

by michelle.sausedo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Larry H. Miller Hyundai Peoria responded

We are thrilled to hear about your experience at our dealership. Our goal is to provide the best customer service possible, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

May 13, 2023

Dealership Rating
Employee Rating

I brought my Elantra in to get a defective part replaced. Melissa was a major help throughout the entire process, which took a lot longer than anticipated. She kept in communication with me and I was given a More

by shelbi.bottoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Larry H. Miller Hyundai Peoria responded

We're pleased to hear that our team was able to exceed your expectations and provide you with excellent customer service during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your business.

April 25, 2023

Dealership Rating
Employee Rating

Wait time for oil change & inspection is too long. Wanting chg 272.00 for filters is ridiculous. Staff was friendly. More

by Jmbaz6319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2023

Larry H. Miller Hyundai Peoria responded

It is unfortunate to hear that your experience was not as efficient as we generally strive to be every day. We try to create a service experience that is both streamlined and professional. I would very much appreciate hearing more about your service experience. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Rick Trinkl, General Manager, (480) 887-8450

April 16, 2023

Dealership Rating
Employee Rating

Excellent service, will be back for future services. Repair was explained thoroughly and once parts were secured turn around time was minimal More

by NSFM8739R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2023

Larry H. Miller Hyundai Peoria responded

We're grateful for your business and appreciate you choosing our dealership for your automotive needs. We're thrilled to hear that our team was able to provide you with excellent customer service and quality work during your visit.

April 15, 2023

Dealership Rating
Employee Rating

I attempted to contacted her several times and was unable to. Left voice messages and replied to text message but felt ghosted until told the vehicle was done. More

by ArtBurto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 20, 2023

Larry H. Miller Hyundai Peoria responded

Hello and thank you for reaching out. It is unfortunate to hear that you could not get in contact with our service team. I would appreciate the chance to learn more about your experience calling into our dealership so that I can ensure we are continually working to improve our customer service. If we have not connected by the time that you find this response, please reach out to me directly. I hope to straighten this out with you as soon as possible! - Rick Trinkl, General Manager (480) 887-8450

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