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Melissa Sutton
Melissa Sutton at Larry H. Miller Hyundai Peoria

Melissa Sutton | Page 14

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

Contact Me
4.8
195 Reviews

BIRTH PLACE: PHOENIX PREVIOUS OCCUPATION: INSURANCE AGENT HOBBIES: RUNNING AFTER MY KIDS

Dealership Experience

8 yrs, 8 mos

Industry Experience

26 yrs, 8 mos

4.8

195 Reviews

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195 Reviews of Melissa Sutton

September 16, 2022

Dealership Rating
Employee Rating

MELISSA takes great care of me every time had a oil change and a recall today and got out in a timely manner with my full report of future things to get done. GREAT Service More

by Dblommaert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 16, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. I will ensure they get the recognition they deserve! Please come see us again if there is anything else you need. - Rick Trinkl, General Manager

September 16, 2022

Dealership Rating
Employee Rating

Being made to wait for over 15 min when you have a service appointment is not acceptable More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Sep 19, 2022

Larry H. Miller Hyundai Peoria responded

Hello, thank you for this feedback. I would love to speak with you to see where the hang-up may have been caused and to address your concern myself. Please reach out to me at your earliest convenience, I look forward to hearing from you. - Rick Trinkl, General Manager, (480) 887-8450

September 14, 2022

Dealership Rating
Employee Rating

Once again great service buy Melissa Sutton! !! The dealership is very fortunate to have her as an employee! More

by fpatton955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 14, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

September 14, 2022

Dealership Rating
Employee Rating

She took care of the wife's car worked with us on the bill. first time she was my advisor, she passed the test. We have been coming here over 15 years More

by Steelers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 14, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the repairs your vehicle needed. Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

September 11, 2022

Dealership Rating
Employee Rating

Great service, attentive and courteous staff and very modern facility. Will continue to bring my car here for the foreseeable future. More

by anthonyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 11, 2022

anthonyb responded

Thank you.

September 09, 2022

Dealership Rating
Employee Rating

Always friendly, courteous, and warm! I will continue to bring my car here to get service work More

by Riatamacer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Ray, Mark Castleman, Dustin Yinger , Christien Brundage, Ana Nadjalin

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Sep 09, 2022

Larry H. Miller Hyundai Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

September 02, 2022

Dealership Rating
Employee Rating

Kind , caring, and humble. Went there for an oil change and was in and out real quick even gave me a water for the road More

by Papabear19942015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 02, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Rick Trinkl, General Manager

August 31, 2022

Dealership Rating
Employee Rating

Over all good only concern is that they noted that my tires were over inflated on the paper work but never corrected them to the correct PSI, they could have let some air out and filled them with nitroge More

by rtillapaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 31, 2022

Larry H. Miller Hyundai Peoria responded

Hello, thank you for bringing this to our attention. This sort of feedback is perfect for us to make slight improvements to our customer service process, I appreciate the time you took to leave this review. If you would like to discuss this further, please feel free to reach out to the dealership at your convenience. We would be happy to discuss what could have been done better and what we can do going forward. Thank you for choosing our dealership! - Rick Trinkl, General Manager (480) 887-8450

August 17, 2022

Dealership Rating
Employee Rating

Everyone was great and very friendly. Melissa is very nice and always a pleasure to see her. 😁 More

by felishagates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Yinger

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Aug 17, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager

August 12, 2022

Dealership Rating
Employee Rating

I was really pleased with the fast and friendly service I received. Melissa helped me and was very nice and helpful. More

by jwiles4⁹
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 12, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave a review. It was our pleasure to have given you an efficient and knowledgeable service visit. If there is anything else we can do for you let us know. - Victor Tanori, General Manager

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