Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 4

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
457 Reviews

Dealership Experience

2 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.7

457 Reviews

Write a Review

457 Reviews of Mellie Morales

October 20, 2026

Dealership Rating
Employee Rating

The staff was friendly and helpful throughout the process. Special thanks to Noah and Alex for his excellent customer service, patience, and assistance in helping me with my new vehicle. I truly appr More

by JM Pe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2026

Gardena Honda responded

Thank you for sharing your feedback about Noah and Alex! Congratulations on your new Honda, and we appreciate your recommendation. Thank you for choosing Gardena Honda!

October 20, 2026

Dealership Rating
Employee Rating

I was there for a lm oil change and multipoint inspection. After my car was serviced the advisor did not go over any paperwork and told me to go sign with the girls at the desk. I did not receive More

by CASANDRANARANJO1129
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Oct 20, 2026

Gardena Honda responded

We're sorry to hear about the lack of communication and follow-up after your recent service visit, but we appreciate you sharing your experience with us. We'd like to make things right and ensure that you receive the assistance you need - please contact me at your earliest convenience so we can help address this issue and provide you with the necessary paperwork. Thank you, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

October 17, 2026

Dealership Rating
Employee Rating

Arturo was very cool, helpful, and attentive! They finished the service real quick, and Arturo called one they were finished. More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2026

Gardena Honda responded

Kyle, we are glad to hear Arturo made your service visit smooth and efficient! We appreciate your business and look forward to seeing you again at Gardena Honda.

October 17, 2026

Dealership Rating
Employee Rating

Shahan who worked with me in signing the papers and handing over my car was very polite and easy-going. More

by ISAIAHPAGCALI22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2026

Gardena Honda responded

We’ll make sure Shahan knows how much you appreciated his help! Thank you for choosing Gardena Honda and for sharing your support.

October 15, 2026

Dealership Rating
Employee Rating

I LIVE IN ARIZONA. I’VE NEVER HAD SERVICE THERE. HOWEVER, YOU KEEP SENDING ME SURVEYS, AND I’M GOING TO STOP USING THE DEALERSHIP HERE IN ARIZONA AND USE A DIFFERENT ON More

by sjschaffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2026

Gardena Honda responded

I'm sorry for the inconvenience caused by our surveys. It sounds like there's been a mix-up, and I apologize for that. We certainly don't want to lose your business over this issue. If you could get in touch with me directly, I'd like to ensure we correct this mistake and maintain your trust as a valued customer. Thank you, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

October 15, 2026

Dealership Rating
Employee Rating

Dealership was very clean & well maintained. The workers were also very helpful! I was in and out within an hour for an oil change. More

by ELICIA3ESCALANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2026

Gardena Honda responded

We appreciate your feedback! We're glad you had a quick and pleasant oil change experience at Gardena Honda. Safe travels, and we hope to see you again!

October 14, 2026

Dealership Rating
Employee Rating

Excellent efficient service. Always a pleasure to work with the team! Thank you so very much More

by R1M2GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Gardena Honda responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Gardena Honda!

October 14, 2026

Dealership Rating
Employee Rating

Excellent service. All the salespeople and managers were very helpful and respectful. I will definitely recommend this dealership to anyone looking to purchase a new ve More

by ROBH1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew

Oct 14, 2026

Gardena Honda responded

Thank you for sharing your love for our team, we appreciate your endorsement! - Gardena Honda

October 11, 2026

Dealership Rating
Employee Rating

Customer service agent was exceptional but the other managers can be a bit more friendlier More

by LLENY.PAIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yodi

Oct 13, 2026

Gardena Honda responded

Thank you for sharing this feedback with the Gardena Honda team. We'll make sure we're friendlier!

October 10, 2026

Dealership Rating
Employee Rating

Staff is on top of things, Great communication with them made it easy and we were able to understand one another. Great job Tony and Luis. More

by JULIAN1850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2026

Gardena Honda responded

Julian, thank you for taking the time to review Tony and Luis! We are thrilled to hear that you had a smooth and professional experience working with Gardena Honda. See you next time!

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