Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 4

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
398 Reviews

Dealership Experience

1 yr, 11 mos

Languages Spoken

English English

Spanish Spanish

4.7

398 Reviews

Write a Review

398 Reviews of Mellie Morales

September 11, 2026

Dealership Rating
Employee Rating

Everything was and went extremely great. I would highly recommend Gardena Honda to everyone. 10/10 More

by DPAIVA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah

Sep 14, 2026

Gardena Honda responded

Your recommendation means a lot to us! Thank you for choosing Gardena Honda.

September 11, 2026

Dealership Rating
Employee Rating

Always feel like I’m getting the best service for my vehicle, clear and professional. More

by eafsna27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benny Nguyen

Sep 14, 2026

Gardena Honda responded

This review means a lot to us! Thank you for choosing Gardena Honda.

September 11, 2026

Dealership Rating
Employee Rating

There service is great there service department gets packed but they will do their best to get your car right More

by JUAN GARCIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2026

Gardena Honda responded

Thank you for your feedback, Juan! We’re glad the Gardena Honda team took such good care of your vehicle. See you next time!

September 10, 2026

Dealership Rating
Employee Rating

Furlough was very helpful from the beginning to the end. I had a good experience here. More

by GUEVARAMICHELLE321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Perla

Sep 11, 2026

Gardena Honda responded

The team at Gardena Honda loves seeing great reviews! Thank you!

September 10, 2026

Dealership Rating
Employee Rating

Great customer service. My service advisor. Art is the best. He listens to me . He very knowledgeable about Hondas always give me the best advice always make sure I’m well t More

by lashont39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ART

Sep 11, 2026

Gardena Honda responded

Thank you for sharing your feedback about Art and the team! We're so happy he could assist you with all of your needs. We are so grateful to have you as a customer of Gardena Honda!

September 09, 2026

Dealership Rating
Employee Rating

Absolutely the best service! that guy Prince is awesome and Edith she’s awesome also! very good professional people at it’s best they treated me and my family like theirs. Thank More

by REY.85SUNIGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prince and Edith.

Sep 10, 2026

Gardena Honda responded

We are so happy to hear Prince and Edith made you feel like family! Thank you for choosing Gardena Honda and for sharing your amazing feedback. We will see you next time!

September 09, 2026

Dealership Rating
Employee Rating

Came in for a recall service part was there and got taken care of quickly no issues. The service advisor kept me updated and brought up any issues car had. More

by Sven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

Gardena Honda responded

Sven, we are glad to hear that our team provided you with prompt and thorough service here at Gardena Honda. Thank you for trusting us with your business!

September 06, 2026

Dealership Rating
Employee Rating

Great experience from start to finish! The contract signing was quick and easy, and they went above and beyond by delivering the car right to my door. The entire process was smooth, conven More

by YCNOTARYPUBLIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 07, 2026

Gardena Honda responded

Thank you for recommending Gardena Honda and sharing your positive experience with our team! We are thrilled that the experience was seamless and convenient, start to finish. Drive safely, and enjoy your new car!

September 06, 2026

Dealership Rating
Employee Rating

Helpful and efficient customer service. Smoothest car buying process I’ve ever experienced. Highly recommend! More

by MM805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2026

Gardena Honda responded

Thank you for recommending Gardena Honda! We are happy to hear that you had such a seamless experience with our team! Safe travels!

September 05, 2026

Dealership Rating
Employee Rating

I purchased the car on Friday and unfortunately ran into an issue shortly after. As of today, the issue still has not been resolved. I’m disappointed with how long it has taken to address the problem, espec More

by LUISR
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Sep 08, 2026

Gardena Honda responded

Luis, I'm really sorry to hear about the issue you encountered so soon after your purchase. We definitely aim for a seamless buying process and quick resolutions when problems arise. I'd like to personally ensure that this gets taken care of swiftly. Please reach out to me at your earliest convenience so we can get things sorted out for you. Thank you, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

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