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Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 34

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
425 Reviews

Dealership Experience

2 yrs

Languages Spoken

English English

Spanish Spanish

4.7

425 Reviews

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425 Reviews of Mellie Morales

March 14, 2026

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Employee Rating

Muy buen servicio gracias y arturo fue muy amable me explico todo lo que necesitaba. More

by TORBELLINOS07@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2026

Gardena Honda responded

Muchas gracias por su comentario! Nos alegra saber que recibió un muy buen servicio. Arturo estará encantado de saber que su atención y explicación fueron de gran ayuda. ¡Apreciamos su confianza y esperamos verlo de nuevo pronto! Saludos, Mellie Morales Gerente de Relaciones con Clientes mmorales@gardenahonda.com

March 13, 2026

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Employee Rating

Very professional dealership and constantly kept me updated on the progress of my vehicle and time it would take for it to be done More

by JESUSARREDONDO944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Quintanilla

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Mar 16, 2026

Gardena Honda responded

We're so glad to hear about your positive experience! Keeping you informed is a top priority for us, and it’s great to know our efforts made a difference. Thank you for choosing us for your vehicle needs; we look forward to serving you again! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

March 12, 2026

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Employee Rating

Good service and excellent workers and excellent Deals and service is very fast the atmosphere is very nice More

by RAJANMOL0013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 16, 2026

Gardena Honda responded

We’re so glad to hear you enjoyed your experience! Our team works hard to provide great service and create a welcoming atmosphere. Your kind words about our deals and efficiency mean a lot to us. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 11, 2026

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Employee Rating

Art was so helpful and answered all my questions regarding my service repair he was great More

by GARCIAVALERIE2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art

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Mar 16, 2026

Gardena Honda responded

We're so glad to hear that Art provided excellent service and answered all your questions! It’s wonderful to know that you had a great experience with us. Your satisfaction is our priority, and we look forward to assisting you again in the future! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

March 10, 2026

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Employee Rating

It had the best customer service and it was a very welcoming environment for me and my family More

by elliott.aguilar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Mar 16, 2026

Gardena Honda responded

It’s wonderful to hear you felt so welcomed! Our team always strives to create a friendly atmosphere for all our customers. Your kind words about our service mean a lot to us. We’re glad you and your family had a great experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 10, 2026

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Employee Rating

Although they were great at reliving the car on Christmas Eve, no one has gotten back to us as to why the floor mats were missing. We have called at least 10 times, left messages, emails and stopped by to re More

by Janette Pinedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Mar 10, 2026

Gardena Honda responded

Janette, We're disappointed to see that nobody has gotten back to you about your floor mats. At your earliest convenience, please call me at (424) 340 9300 Ext 8083 or email me at mmorales@gardenahonda.com and I will be happy to assist you. Regards, Mellie Morales Customer Relations Manager

March 09, 2026

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Employee Rating

Was kinda of disappointed when I got there, and started the process, it seemed that I had to take control of what I wanted, and not be lead or sold something I didn't want More

by flbrownsr54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 11, 2026

Gardena Honda responded

We're disappointed to see that we fell short of expectations at your recent visit. We want every guest to drive home satisfied with their experience, which is why I'd like the opportunity to speak with you further at your convenience and learn more about where we fell short. Please call me at (424) 340 9300 Ext 8083 or email me at mmorales@gardenahonda.com when you have a moment. I hope to hear from you. Regards, Mellie Morales Customer Relations Manager

March 09, 2026

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Employee Rating

Exelent service and fast employment tanks I recommend to everybody and a post to the media I recommend tanks More

by Valdezelva64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris

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Mar 16, 2026

Gardena Honda responded

We're delighted to hear about your excellent experience! Your recommendation means a lot to us, and we're glad our team could assist you quickly. Thank you for sharing your positive thoughts; it truly helps others in their decision-making process! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

March 09, 2026

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Employee Rating

Arthur was great and handled the entire process with professionalism and care. I will be back again thanks to his service. More

by NOEMAIL37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur

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Mar 16, 2026

Gardena Honda responded

We’re glad to hear about your positive experience! Arthur is indeed a valuable member of our team, and we’re happy he helped make your visit smooth and enjoyable. Looking forward to seeing you again soon! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

March 07, 2026

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Employee Rating

Very helpful , quick turn around , transparency , clean facilities. I am a satisfied customer. Will return for future services More

by sl.seanlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 09, 2026

Gardena Honda responded

We’re delighted to hear about your positive experience! It's great to know our team's efficiency and transparency made a difference for you. We look forward to serving you again in the future. Safe travels until then! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

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