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Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 5

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

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4.6
161 Reviews

Dealership Experience

1 yr, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

161 Reviews

Write a Review

161 Reviews of Mellie Morales

March 31, 2026

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Employee Rating

This was one of the best experiences I have every had while receiving a car More

by LORITEAL20
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Recommend Dealer
Yes
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Apr 01, 2026

Gardena Honda responded

We’re so glad to hear about your wonderful experience! Providing exceptional service is our priority, and it’s fantastic to know we met your expectations. Enjoy your new car, and we look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2026

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Great dealer and sales person was very kind and profesional give us different options Very happy with our purchase More

by SIXTOSCARLOS
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Recommend Dealer
Yes
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Mar 31, 2026

Gardena Honda responded

Thank you for your kind words. We’re glad to hear your salesperson provided a professional experience and took the time to walk you through different options. Congratulations on your purchase, and we truly appreciate you choosing us. We look forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2026

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When i arrived they were very welcoming and accommodating (had knee surgery 2 weeks ago). They explained the process clearly and made sure i understood and gave me the chance to test drive the trims that the More

by MARIOSAMARITANA97
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Recommend Dealer
Yes
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Mar 31, 2026

Gardena Honda responded

It’s wonderful to hear about your positive experience with us! We’re glad our team could accommodate your needs and ensure everything was clear during your visit. Enjoy your new vehicle, and thank you for sharing your journey with us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2026

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Employee Rating

There are a fair number of sales staff, and the inventory is plentiful. I haven't utilized the inspection service yet, so I can't say. More

by TORU.SHIMIZU
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andy

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Mar 30, 2026

Gardena Honda responded

Hi Toru, We appreciate your feedback and we look forward to providing you with a quality service experience in the future. We do see you left just a 3-star rating. If you did experience any issues here and you would like to discuss them further, please call me at 424-340-9120. Thank you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 29, 2026

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Employee Rating

Friendly courteous warm inviting helpful exceptional knowledgeable large inventory easy and fast wonderful experience highly recommended More

by MINATORRES3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh

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Mar 30, 2026

Gardena Honda responded

It's fantastic to hear you had such a wonderful experience! Our team strives to provide exceptional service and a welcoming atmosphere. We're glad you found our inventory to your liking. Your recommendation means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 28, 2026

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My experience was very impressive about the service getting in and out so speedily thanks More

by DTURNER9655
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 30, 2026

Gardena Honda responded

We’re so glad to hear you had an impressive experience with our speedy service! Your satisfaction is what we aim for, and it's wonderful to know we met your expectations. Looking forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 28, 2026

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Employee Rating

They made it easy and quick to get the car turned in when I had some issues with it. More

by TOMAR7773
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2026

Gardena Honda responded

We're glad to hear that your experience was smooth and efficient! Our team strives to make every interaction as hassle-free as possible. If you need assistance in the future, we're here to help. Enjoy your day! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

March 28, 2026

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Employee Rating

Very efficient delivery, Curtious, knowledgable young man gave me a test drive and demonstrated features. Good experience! More

by G.A.JUNGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 30, 2026

Gardena Honda responded

We’re so glad to hear you had a great experience with our team! It’s wonderful that you found the delivery efficient and appreciated the knowledgeable service. Your satisfaction means a lot to us. Enjoy your new ride! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 28, 2026

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Employee Rating

Awesome experience. Thank you for your help Tony. Highly recommend this dealership to everyone. Great staff More

by JACKSANTOS91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 30, 2026

Gardena Honda responded

We're so glad to hear you had an awesome experience! It's wonderful to know that Tony and our team made a positive impact. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 25, 2026

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Employee Rating

I am very satisfied with the friendly, fast, and accurate delivery service. If I make another purchase in the future, I would definitely choose this place again—and I’d likely recommend it to those around me More

by HONGWUGO1981
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 26, 2026

Gardena Honda responded

We're happy to hear you had a great experience with our delivery service. Your satisfaction means a lot to us, and we appreciate your willingness to recommend us. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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