Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 7

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.6
161 Reviews

Dealership Experience

1 yr, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

161 Reviews

Write a Review

161 Reviews of Mellie Morales

March 19, 2026

Dealership Rating
Employee Rating

The workers were very friendly. Helped me get approved for my car and didn’t take long like other dealerships! I will tell everyone to get their cars from here More

by CANDICEJAY26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2026

Gardena Honda responded

Thank you for sharing your experience. We’re glad our team was friendly, made the approval process smooth, and got you into your car quickly. We appreciate your recommendation and look forward to helping more customers like you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 18, 2026

Dealership Rating
Employee Rating

staff is great, easy to schedule fixed recalls and completed in a timely manner would recommend to friends and family More

by arigaribay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Gardena Honda responded

Thank you for your review. We’re glad our team made scheduling easy and that your recalls were handled promptly. We appreciate your recommendation and look forward to serving you, your friends, and family in the future. Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

March 18, 2026

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Employee Rating

I had a great experience buying a car from this dealership. Seamless and efficient process throughout and would definitely buy from here again. More

by 123AHNBRANDON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2026

Gardena Honda responded

Thank you for your feedback. We’re thrilled to hear your car-buying experience was seamless and efficient. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 18, 2026

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Service was great. They accommodate me in everything I needed, was simple & easy. I’ll definitely be recommending my friends & family. More

by GLIDIEHTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Gardena Honda responded

Thanks for this great review. We're so happy to see that our team was extremely accommodating. We do see you left just a 3-star rating. If you did experience any issues here and you'd like to discuss them further, please don't hesitate to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 15, 2026

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Employee Rating

Been going to GARDENA HONDA for last 5 yrs and they are very consistent in giving the most highest service. You can always count on a same day appt, top notch communication, a courtesy ride home if need l More

by foxykene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Gardena Honda responded

Thank you so much for your incredible review! We’re thrilled to hear that over the past five years, Gardena Honda has consistently provided you with top-notch service, same-day appointments, clear communication, and convenient courtesy rides. Your kind words about our team’s genuine care mean the world to us. We truly appreciate your loyalty and look forward to many more years of serving you! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

March 15, 2026

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The driving experience with Honda is excellent. I chose the HR-V compact SUV; the handling and control are quite good. Your company's sales staff are professional—overall, a very positive experienc More

by DANNYZH69726
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2026

Gardena Honda responded

Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your Honda HR-V and that its handling and control are meeting your expectations. It’s also great to know our sales team made a positive impression. We truly appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 14, 2026

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Employee Rating

Muy buen servicio gracias y arturo fue muy amable me explico todo lo que necesitaba. More

by TORBELLINOS07@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Gardena Honda responded

Muchas gracias por su comentario! Nos alegra saber que recibió un muy buen servicio. Arturo estará encantado de saber que su atención y explicación fueron de gran ayuda. ¡Apreciamos su confianza y esperamos verlo de nuevo pronto! Saludos, Mellie Morales Gerente de Relaciones con Clientes mmorales@gardenahonda.com

March 13, 2026

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Very professional dealership and constantly kept me updated on the progress of my vehicle and time it would take for it to be done More

by JESUSARREDONDO944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Quintanilla

Mar 16, 2026

Gardena Honda responded

We're so glad to hear about your positive experience! Keeping you informed is a top priority for us, and it’s great to know our efforts made a difference. Thank you for choosing us for your vehicle needs; we look forward to serving you again! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

March 12, 2026

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Employee Rating

Good service and excellent workers and excellent Deals and service is very fast the atmosphere is very nice More

by RAJANMOL0013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2026

Gardena Honda responded

We’re so glad to hear you enjoyed your experience! Our team works hard to provide great service and create a welcoming atmosphere. Your kind words about our deals and efficiency mean a lot to us. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 11, 2026

Dealership Rating
Employee Rating

Art was so helpful and answered all my questions regarding my service repair he was great More

by GARCIAVALERIE2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art

Mar 16, 2026

Gardena Honda responded

We're so glad to hear that Art provided excellent service and answered all your questions! It’s wonderful to know that you had a great experience with us. Your satisfaction is our priority, and we look forward to assisting you again in the future! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

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