Melly Gil

I had an excellent experience with my service team at Jessup Auto Plaza. My service advisor Melly, was not only friendly but also very professional. She kept me well-informed throughout the entire servic Jessup Auto Plaza. My service advisor Melly, was not only friendly but also very professional. She kept me well-informed throughout the entire service visit. When it became clear that my truck would need to stay overnight, they promptly arranged a courtesy vehicle for me to get home. Before bringing my truck in for servicing, I had removed my locking lug key during cleaning, which meant they couldn't perform the tire rotation initially. However, my service advisor assured me that I could bring the key when picking up the truck, and she would ensure the rotation was done. Despite a busy service day, they went out of their way to accommodate me and ensure I left as a satisfied customer. Overall, I had a fantastic experience at this dealership/service center. As someone from out of state (North Carolina), I was initially skeptical about the service quality in California, but the team at Jessup Auto Plaza completely exceeded my expectations. Thank you for providing such a wonderful experience! More

by T. Parameswar Verified Customer Verified Customer

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Mellissa was a lifesaver! She took care of me the moment I was worried about time. She took care of me the moment I was worried about time. More

by jloera94 Verified Customer Verified Customer

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Excellent customer service. DANIEL was very attentive to my issue. Excellent communicator kept me informed the entire time. They got my vehicle done right away which is very imp DANIEL was very attentive to my issue. Excellent communicator kept me informed the entire time. They got my vehicle done right away which is very important to me because it’s a work truck. Dealership is clean easy access in their service drive. Dan Jessup is real nice as well. Came out and greeted us Offered us all ice cream cones. More

by BRENTWCRABTREE Verified Customer Verified Customer

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Great experience everytime I go friendly service people and everyone I meet is professional and helpful … Art Ilano has always answered all my questions regarding my car I trust this Dealership 100% and everyone I meet is professional and helpful … Art Ilano has always answered all my questions regarding my car I trust this Dealership 100% More

by ERNESTINA.RIOS Verified Customer Verified Customer

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These people are only in it for the money! They will tell you need things done to your cars that don’t! Scam artists at its finest here They will tell you need things done to your cars that don’t! Scam artists at its finest here More

by Nicolelo4677 Verified Customer Verified Customer

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Melissa Gil was very helpful making sure the service was done on my car. She explained everything I needed to know and kept me informed. Thank you😁❤️🚗 done on my car. She explained everything I needed to know and kept me informed. Thank you😁❤️🚗 More

by barbhaney777 Verified Customer Verified Customer

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Received excellent and quick repairs on my car. Service department reps were very professional and polite. Service department reps were very professional and polite. More

by TARA4120 Verified Customer Verified Customer

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Very friendly and knowledgeable staff. The waiting area is very cozy and relaxing. There’s complimentary coffee and popcorn also vending machines for access. They do get busy so the waitin The waiting area is very cozy and relaxing. There’s complimentary coffee and popcorn also vending machines for access. They do get busy so the waiting area makes up for it if you want to just wait there. They also offer shuttle or uber rides to and from at no additional charge. Great place More

by MBLASINGAME72 Verified Customer Verified Customer

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Everyone is polite and friendly. As of now we Personally only use the service department. We’ve purchased two warranties and vehicle maintenance. For us, our experience depends on wh As of now we Personally only use the service department. We’ve purchased two warranties and vehicle maintenance. For us, our experience depends on who the service writer is. Some are truly on top of their responsibilities others are complacent. We’ve had some major work done on our vehicle and the techs have done a good job. More

by breezyx760 Verified Customer Verified Customer

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Quick service, friendly people, especially melissa my service advisor. Ill be back again for the next maintenance. service advisor. Ill be back again for the next maintenance. More

by Antonio Badua Verified Customer Verified Customer

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