Melly Gil

The service was great the day of my appointment. Don’t change anything. Good job!!! Don’t change anything. Good job!!! More

by cquintanilla78 Verified Customer Verified Customer

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Excellent customer service - friendly and very supportive. Quality of service was excellent and completed in a very timely manner. supportive. Quality of service was excellent and completed in a very timely manner. More

by ajcolella Verified Customer Verified Customer

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The people of Jessup make this dealership my preferred place to shop and get service place to shop and get service More

by 003P.MARTINEZ Verified Customer Verified Customer

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The service advisor was friendly, professional and helpful. Mellisa Gil kept me informed throughout the entire process concerning the work that needed to be done on my Chevy Trax. helpful. Mellisa Gil kept me informed throughout the entire process concerning the work that needed to be done on my Chevy Trax. More

by V.STAGG87 Verified Customer Verified Customer

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It was good but they can be better on communication regarding the time it's gonna take for the service of the oil change and friendlier also. regarding the time it's gonna take for the service of the oil change and friendlier also. More

by tomas7081.tg Verified Customer Verified Customer

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Helpful, polite, explains the services in detail, called as soon as the vehicle was evaluated to get approval for required services. Didn’t over sale unnecessary repairs. as soon as the vehicle was evaluated to get approval for required services. Didn’t over sale unnecessary repairs. More

by pvon77 Verified Customer Verified Customer

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I had an excellent experience with my service team at Jessup Auto Plaza. My service advisor Melly, was not only friendly but also very professional. She kept me well-informed throughout the entire servic Jessup Auto Plaza. My service advisor Melly, was not only friendly but also very professional. She kept me well-informed throughout the entire service visit. When it became clear that my truck would need to stay overnight, they promptly arranged a courtesy vehicle for me to get home. Before bringing my truck in for servicing, I had removed my locking lug key during cleaning, which meant they couldn't perform the tire rotation initially. However, my service advisor assured me that I could bring the key when picking up the truck, and she would ensure the rotation was done. Despite a busy service day, they went out of their way to accommodate me and ensure I left as a satisfied customer. Overall, I had a fantastic experience at this dealership/service center. As someone from out of state (North Carolina), I was initially skeptical about the service quality in California, but the team at Jessup Auto Plaza completely exceeded my expectations. Thank you for providing such a wonderful experience! More

by T. Parameswar Verified Customer Verified Customer

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Mellissa was a lifesaver! She took care of me the moment I was worried about time. She took care of me the moment I was worried about time. More

by jloera94 Verified Customer Verified Customer

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Excellent customer service. DANIEL was very attentive to my issue. Excellent communicator kept me informed the entire time. They got my vehicle done right away which is very imp DANIEL was very attentive to my issue. Excellent communicator kept me informed the entire time. They got my vehicle done right away which is very important to me because it’s a work truck. Dealership is clean easy access in their service drive. Dan Jessup is real nice as well. Came out and greeted us Offered us all ice cream cones. More

by BRENTWCRABTREE Verified Customer Verified Customer

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Great experience everytime I go friendly service people and everyone I meet is professional and helpful … Art Ilano has always answered all my questions regarding my car I trust this Dealership 100% and everyone I meet is professional and helpful … Art Ilano has always answered all my questions regarding my car I trust this Dealership 100% More

by ERNESTINA.RIOS Verified Customer Verified Customer

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