Melvin Dawson
Melvin Dawson at Suttle Cadillac

Melvin Dawson

Sales Person

Suttle Cadillac

12525 Jefferson Avenue
Newport News, VA 23602

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4.8
28 Reviews

Melvin is a Cadillac fanatic. He knows and loves the product. Melvin is a desert storm veteran & retired from the Army as a logistics analyst in 1991. He is a member of Hampton Roads 200+ Men.

Dealership Experience

13 yrs, 5 mos

Industry Experience

31 yrs, 6 mos

Specialties & Trainings

Cadillac Technology Expert

4.8

28 Reviews

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28 Reviews of Melvin Dawson

October 31, 2026

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Employee Rating

Ronda and her team did a great job on my last service! I picked the right team for my new car! More

by Tammy.m.may
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ronda

Oct 31, 2026

Suttle Cadillac responded

We're happy the service on your Cadillac CT5-V left you feeling confident in your choice of our team. Thank you for the five-star rating!

October 29, 2026

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Employee Rating

I had a great experience at Suttle motors. Everyone was very perfessional & the transaction was very quick. More

by Wfrobins
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2026

Suttle Cadillac responded

We're pleased the service on your Ford F-150 was handled efficiently and that our team made such a positive impression. Thank you for the five star rating!

October 15, 2026

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Excellent, precise, friendly, and fast service as always. ...GOLD TEAM and RHONDA ARE THE BEST! More

by evawat05
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rhonda

Oct 15, 2026

Suttle Cadillac responded

Your praise of our precise, friendly, and speedy service reflects the dedication our service team brings to every GMC Yukon XL. Knowing we continue to impress you means a great deal to our team.

October 07, 2026

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I am part of blue team. Professional & courteous service manager. First time being a Cadillac owner but so far really pleased . More

by nancy.oliver54
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Recommend Dealer
Yes

Other Employees Tagged: Laurence blue team

Oct 07, 2026

Suttle Cadillac responded

Knowing your first service visit as a Cadillac owner felt professional and welcoming means a lot to our team. Melvin is glad he could provide the attentive support you deserve during the service on your XT5.

September 29, 2026

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Suttle Cadillac continues to be my go to for all service and concerns for my Cadillac. I travel over an hour to have my Cadillac CT6 serviced at Suttle and usually catch the train home and to return to pick More

by wojohnsonii
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Brink , Lawerence on the Blue Tean

Sep 30, 2026

Suttle Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suttle Cadillac are glad to have you as a customer.

September 24, 2026

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I was shifted to another color team. I felt nothing less than being the number 1 customer. More

by Buda
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Recommend Dealer
Yes
Sep 24, 2026

Suttle Cadillac responded

We’re glad the service on your GMC Sierra 1500 made you feel like a top priority, even after being shifted to another color team. Your kind words and five-star rating mean a great deal to our service department.

September 12, 2026

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We love the gold team led by Rhonda! The service is always excellent and we appreciate how quickly we get in and out. More

by yscales1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rhonda

Sep 12, 2026

Suttle Cadillac responded

Quick turnarounds and thorough care are at the heart of our service team’s approach. Knowing that your Buick Enclave visits run smoothly and that you value our efforts means a lot to us.

September 08, 2026

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I originally wrote out a lengthy response to my experience, but it,so I'll be brief..Outstanding operations..this place will be the only place I have my car serviced..thank you Rhonda McLean-Gold T More

by huntgt6
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rhonda McLean-Gold Team

Sep 08, 2026

Suttle Cadillac responded

Your compliments on our operational excellence highlight the smooth, reliable service we strive to deliver. Knowing you’ll only bring your GMC Acadia here for service means a great deal to Melvin and our service team.

August 26, 2026

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Employee Rating

Melvin was amazing. He helped me find exactly what I wanted and didn’t try to sell me something I didn’t. He went out of his way to find me the truck I wanted in the col More

by matt_29_88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier

Aug 26, 2026

Suttle Cadillac responded

Knowing that Melvin went out of his way to find your new Cadillac in the perfect color with all the add-ons, and that Lita’s support with Navy Fed financing made everything seamless, is rewarding. Your five-star rating means a great deal to our team, and we look forward to serving you again at our dealership.

August 21, 2026

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Employee Rating

Always get the work done on time as promised and explain everything in detail. They are the best. More

by m.jones
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 21, 2026

Suttle Cadillac responded

Your praise of our punctual service and detailed explanations means a lot to our service department. Thank you for trusting us with your GMC Sierra 1500.

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