Melvin Dawson
Melvin Dawson at Suttle Cadillac

Melvin Dawson

Sales Person

Suttle Cadillac

12525 Jefferson Avenue
Newport News, VA 23602

Contact Me
4.8
20 Reviews

Melvin is a Cadillac fanatic. He knows and loves the product. Melvin is a desert storm veteran & retired from the Army as a logistics analyst in 1991. He is a member of Hampton Roads 200+ Men.

Dealership Experience

13 yrs, 2 mos

Industry Experience

31 yrs, 3 mos

Specialties & Trainings

Cadillac Technology Expert

4.8

20 Reviews

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20 Reviews of Melvin Dawson

August 26, 2026

Dealership Rating
Employee Rating

Melvin was amazing. He helped me find exactly what I wanted and didn’t try to sell me something I didn’t. He went out of his way to find me the truck I wanted in the col More

by matt_29_88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier

Aug 26, 2026

Suttle Cadillac responded

Knowing that Melvin went out of his way to find your new Cadillac in the perfect color with all the add-ons, and that Lita’s support with Navy Fed financing made everything seamless, is rewarding. Your five-star rating means a great deal to our team, and we look forward to serving you again at our dealership.

August 21, 2026

Dealership Rating
Employee Rating

Always get the work done on time as promised and explain everything in detail. They are the best. More

by m.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

Suttle Cadillac responded

Your praise of our punctual service and detailed explanations means a lot to our service department. Thank you for trusting us with your GMC Sierra 1500.

July 24, 2026

Dealership Rating
Employee Rating

The staff there did a really good job in getting my car serviced. I would recommend Suttle Motors to everyone that I know.😀 More

by recorder111762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Suttle Cadillac responded

It’s great to hear our service department took care of your Chevrolet HHR so effectively. Thank you for recommending us to everyone you know.

July 23, 2026

Dealership Rating
Employee Rating

It happened a lot faster than I thought it would . Yall do really good work More

by LILJAS23
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 23, 2026

Suttle Cadillac responded

Appreciate you letting us know your Nissan service was completed faster than expected. Our team takes pride in delivering quality work efficiently. We look forward to assisting you again.

July 15, 2026

Dealership Rating
Employee Rating

Courteous, friendly, helpful, understanding. I have been buying and servicing my vehicles at Suttle for the last 20+ years. More

by orz3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier , Jeff. Advisor of Blue team service

Jul 15, 2026

Suttle Cadillac responded

It means a lot that you’ve been buying and servicing your vehicles with us for over 20 years. We’re pleased our team has been courteous, friendly, helpful, and understanding. We look forward to caring for your GMC Sierra 2500.

July 08, 2026

Dealership Rating
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This car dealership is the best I have bought three brand new cars from this company they stand behind their work whenever there is something that I need they are there they really look after you and if by c More

by cynthia ferguson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rhonda McLean

Jul 08, 2026

Suttle Cadillac responded

Thank you for choosing us for three brand new vehicles and trusting our team with your Buick Envista service. We’re glad our staff was there whenever you needed assistance. We look forward to earning your business again on your next vehicle.

July 07, 2026

Dealership Rating
Employee Rating

Friendly and professional, attentive to my needs, great communication, accurate repair. Highly recommended for your automotive repair needs. More

by jeffraakew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Fazio

Jul 07, 2026

Suttle Cadillac responded

Thank you for sharing your experience with your Cadillac CT5 service. We’re delighted our team provided friendly, professional support, clear communication, and accurate repairs. Your recommendation means a lot to us.

June 30, 2026

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Employee Rating

This has always been a great group. Are people to deal with They give you the best service. And workmanship More

by VAPUMPANDMOTOR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier, Larry Preddy , Mike in commercial sales..THE BEST

Jun 30, 2026

Suttle Cadillac responded

It’s great to know our team delivered the service and workmanship you expect for your GMC Sierra 3500. We’re glad working with us was smooth. We look forward to assisting you again.

June 17, 2026

Dealership Rating
Employee Rating

It was a totally unexpected decision to go car shopping, but upon arrival I was greeted with no pressure and a very knowledgeable sales representative who made the experience seamless. More

by stevevgoodman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Meadows

Jun 17, 2026

Suttle Cadillac responded

Thank you for sharing your feedback. We’re pleased our team provided a seamless, pressure free process. Enjoy your used Cadillac LYRIQ, and don’t hesitate to reach out whenever you need assistance.

June 13, 2026

Dealership Rating
Employee Rating

Vehicle was in for 100,000 miles service new spark plugs, wires and some else. Truck is now missing check engine light came on. More

by willieboy530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2026

Suttle Cadillac responded

I'm very sorry there is an issue. Please contact your Service Advisor as soon as possible so we can determine what happened. We always stand behind our work and if the miss is something we caused, we will be happy to correct it. Thank you for letting us know. Jim

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