Melvin Dawson
Melvin Dawson at Suttle Cadillac

Melvin Dawson

Sales Person

Suttle Cadillac

12525 Jefferson Avenue
Newport News, VA 23602

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12 Reviews

Melvin is a Cadillac fanatic. He knows and loves the product. Melvin is a desert storm veteran & retired from the Army as a logistics analyst in 1991. He is a member of Hampton Roads 200+ Men.

Dealership Experience

13 yrs

Industry Experience

31 yrs, 1 mo

Specialties & Trainings

Cadillac Technology Expert

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rated

12 Reviews

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12 Reviews of Melvin Dawson

June 17, 2026

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Employee Rating

It was a totally unexpected decision to go car shopping, but upon arrival I was greeted with no pressure and a very knowledgeable sales representative who made the experience seamless. More

by stevevgoodman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Meadows

Jun 17, 2026

Suttle Cadillac responded

Thank you for sharing your feedback. We’re pleased our team provided a seamless, pressure free process. Enjoy your used Cadillac LYRIQ, and don’t hesitate to reach out whenever you need assistance.

June 13, 2026

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Employee Rating

Vehicle was in for 100,000 miles service new spark plugs, wires and some else. Truck is now missing check engine light came on. More

by willieboy530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2026

Suttle Cadillac responded

I'm very sorry there is an issue. Please contact your Service Advisor as soon as possible so we can determine what happened. We always stand behind our work and if the miss is something we caused, we will be happy to correct it. Thank you for letting us know. Jim

June 12, 2026

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We drove from Virginia Beach to view a vehicle and were pleased with the excellent customer service given to us by Salesman Melvin Dawson and our finance rep Louaillier. We were elated and so thankful for More

by huntgt6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2026

Suttle Cadillac responded

We appreciate you making the trip from Virginia Beach. We’re glad Melvin made the purchase process smooth and enjoyable. Enjoy your GMC Acadia, and thanks for recommending our team.

June 04, 2026

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It was the best vehicle purchase I ever had Great experience and I highly recommend More

by missandrea1563
Recommend Dealer
Yes

Other Employees Tagged: Melvin Dawson

Jun 04, 2026

Suttle Cadillac responded

We appreciate your recommendation. We’re delighted your new GMC Canyon purchase was such a positive experience. Melvin is proud to have assisted you and looks forward to your next visit.

February 08, 2019

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Expert, timely and precise attention to detail to everyone . I 've been a customer at Suttle motors 28+ years. I get excellent service, with precise and timely work. I recommend "Suttle to any and all folks I More

by MaxG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessie Suttle , Carmelle Stevens

February 01, 2019

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Employee Rating

New Mommy Truck 2019 Let me just start off by saying how thankful I am for Suttle Motors. I came into Suttle looking for a reliable SUV to be able to welcome home my new b More

by NewMommy2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 30, 2019

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Best vehicle buying experience ever. From the moment I met Carmella Stevens and then spend meeting Marvin my sales representative. I had a great experience learning a meeting various dep More

by Buda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessie Suttle , Carrie Biddison, Carmelle Stevens

January 30, 2019

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Excellent service and professionalism. This dealership goes the extra mile to make sure you are satisfied. There are no pressure tactics, just factual information. My salesperson Melvin D More

by DocG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Biddison, Carmelle Stevens

January 26, 2019

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Employee Rating

Friendly Service Enjoyed the entire sales experience. Friendly, outgoing and didn't push! Did an excellent job of explaining all the new features on the Encore. I wo More

by JamesRigby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2019

Suttle Cadillac responded

Thank you so much for your business and this review, JamesRigby. We are so happy you found our staff to be friendly and accommodating.

January 26, 2019

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Employee Rating

Got just what I wanted AWESOME Thank You TONY sold my car for more than I expected to get was so easy in and out in less than 1:30 mins Fair honest great group of people t More

by 121gracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmelle Stevens, Gary Wilkins

Jan 28, 2019

Suttle Cadillac responded

Thel, thank you so much for your business. We hope to see you again soon and have an awesome day!

1

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