Merlyn Melendez
Merlyn Melendez at Subaru of Port Richey

Merlyn Melendez

Service Advisor

Subaru of Port Richey

11613 U.S. Hwy 19
Port Richey, FL 34668

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Merlyn Melendez

August 23, 2026

Dealership Rating
Employee Rating

Spencer was friendly, attentive and informative. A real people person. My interaction with the other employees was positive. I’m new to the area and happy I found a new dealership and service center More

by wvaldes92069
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 23, 2026

Subaru of Port Richey responded

Your note about Spencer’s friendly, attentive, and informative support highlights the personalized care we provide. Knowing you felt comfortable and welcomed by our staff means a lot to our team. We’re glad you found our service center after your move to the area.

August 16, 2026

Dealership Rating
Employee Rating

First, Merlyn is a pleasure to deal with. Well minded, professional and well experienced. I will do my best to make sure Merlyn is the one I deal with. Great dealership with friendly staff. T More

by Johnkitts1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mendez

Aug 16, 2026

Subaru of Port Richey responded

Hearing that Merlyn’s professionalism and expertise made servicing your Subaru Outback a pleasure and knowing our covered drive-up lanes made your visit more convenient means a lot to our service team. Your compliments about our friendly staff are greatly appreciated. We look forward to welcoming you back.

December 10, 2025

Dealership Rating
Employee Rating

I worked with Tyler Cole on trading in out 2020 Outback for a 2025, He never pressured us over the couple of months we texted and finally came up with a great deal for us, for a color Outback we wanted. He More

by tomg5301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 24, 2025

Dealership Rating
Employee Rating

Our relationship with Subaru of Port Richey is better than I could have hoped for. No pressure, great service. They make you feel like family. More

by dwbelectric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 13, 2025

Dealership Rating
Employee Rating

We had a great experience with Ryan! The entire staff was very friendly and professional More

by diamanta25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony 'Tony' Croxton , Ryan Bell, Sam Plana, Luis Talavera

May 14, 2025

Subaru of Port Richey responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience with Ryan and our team at Subaru of Port Richey. We wish you happy adventures and fun drives with your new Subaru! Enjoy!! - Team at Subaru of Port Richey

February 02, 2025

Dealership Rating
Employee Rating

Lokey Subaru in Port Richey used to be my favorite dealership. I bought two new cars from them but for the third one I became a customer at another dealership because there was a rather large price di More

by zeelanger
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Brian Skelton, Justin Hubert

Feb 02, 2025

Subaru of Port Richey responded

Hi zeelanger Thank you for your feedback and review. We appreciate the opportunity you gave us to earn your business. We did some research into your concern, and we reviewed the phone recording. Additionally, your offer was reviewed with our management team, who could not accept the offer you made over the phone. We do appreciate your past business and look forward to servicing your new vehicle. Feel free to visit us for your regular scheduled maintenance or any other service needs. Thank you Subaru of Port Richey

Feb 02, 2025

zeelanger responded

Not accepting the price I was offering was not the reason for my negative review. Let me repeat: 1. I asked for a sales person. The individual I spoke with was not a sales employee according to your listing of employees. A simple answer saying that you could not accept my price proposal would have been acceptable 2. One of the justification he listed for his price proposal was the cost the dealership would have in bringing the vehicle to Lokey Subaru. He should have known better that I would have not assumed this cost instead of going to the source of the vehicle. The car I bought came from Bradenton, Fl. And my trip there would not have cost anywhere as much as he claimed. 3. The appropriate thing for him to do would have been just tell me no, without abrasive and condescending comments. If you had in fact listened to the recorded telephone conversation you could not have missed his comments.

December 11, 2024

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Fast clean, has food and beverages. Wish it was closer to my house. Good people to deal with. More

by CZIVOLICH
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Skelton, Carl McCafferty, Spencer Whitney, Carrissa Williamson, Justin Hubert , Austin Deliberti, Tori Hill, Luis Talavera, Hannah Young

November 21, 2024

Dealership Rating
Employee Rating

Great dealership with the exception of the finance department. The rep I had was awful. I have never experienced the pressure this rep put on me. I would have walked out if it wasn’t for the fact I’ve More

by RAWUSCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Skelton, Frank Servedio , Austin Deliberti, Tori Hill, Austin Lindgren

November 20, 2024

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Employee Rating

Top notch service and sales staff and facility. This is our 2rd vehicle purchased from your dealership. More

by mtsnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Talavera

September 12, 2024

Dealership Rating
Employee Rating

Well trained personnel and quality service. Easy to make an appointment. The waiting area is very comfortable. More

by RICHARDRNEILSON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Skelton, Spencer Whitney, Carrissa Williamson, Justin Hubert , Austin Deliberti, Tori Hill, Hannah Young

Oct 14, 2024

Subaru of Port Richey responded

Hello RichardRNeilson, Thank you for the 5-star rating!! We're happy to know you found our online appointment scheduling process to be simple and easy to use, and knowing you enjoyed our comfortable waiting area. We look forward to servicing you and your vehicle in the future! Thank you again.

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