Merrell Middleton
Merrell Middleton at Westside Lexus

Merrell Middleton

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
262 Reviews
4.8

262 Reviews

Write a Review

Dealership Experience

10 yrs, 9 mos

Languages Spoken

English English

262 Reviews of Merrell Middleton

July 15, 2025

Dealership Rating
Employee Rating

Merrill our salesperson exceeded our expectations. Great experience! I think the dealership itself could do more to make customer experience better. More

by JMAYOTEXAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Jul 16, 2025

Westside Lexus responded

It is a great compliment to hear that Merrill exceeded your expectations! Thank you for your business and your feedback. We hope to welcome you back to Westside Lexus down the road!

July 01, 2025

Dealership Rating
Employee Rating

Merrell Middleton was fantastic! I did not have an appointment and he had a full schedule of appointments yet he fit me in and found me a wonderful car. I greatly appreciate his pat More

by texasleewing
Recommend Dealer
Yes

Other Employees Tagged: Chase Clements, JT Teodoro

Jul 02, 2025

Westside Lexus responded

We're glad to hear that Merrell was able to accommodate you and help find a wonderful car at Westside Lexus! Your appreciation for his patience and efforts means a lot. Enjoy your new ride!

May 20, 2025

Dealership Rating
Employee Rating

Mr. Middleton was very professional and knowledgeable about the vehicle we were buying. He was very attentive to all of our questions. More

by MARGIEZOLKOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

May 20, 2025

Westside Lexus responded

Margie, we're delighted to hear that our team provided you with such attentive and knowledgeable service at Westside Lexus. Thank you for sharing your experience!

May 16, 2025

Dealership Rating
Employee Rating

I randomly pick a sales person from Westside Lexus’s website. I callled Merrell on Wednesday morning, went to the dealership that same afternoon, and completed my entire purchase before 6pm. Merrell ext More

by laurenjanae_02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

May 16, 2025

Westside Lexus responded

Lauren, we're delighted to hear that Merrell provided such a fantastic experience at Westside Lexus! It's great knowing he made the process smooth and met all your needs. Thank you for recommending him and choosing us for your purchase!

May 14, 2025

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Employee Rating

I had a great experience purchasing my new 2025 GX 550 at Westside Lexus, thanks to the outstanding service from Merrell, my salesperson, and Manny in financing. Merrell was patient and attentive. Manny made More

by JackieMel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

May 15, 2025

Westside Lexus responded

Jackie, we're delighted to hear that Merrell and Manny provided you with such an outstanding experience at Westside Lexus! Thank you for recommending us; we hope you're enjoying your new 2025 Lexus GX 550!

May 10, 2025

Dealership Rating
Employee Rating

I had a great experience purchasing a car from West Side Lexus. Merrell has helped and offered great service from start to finish. More

by gpapp691
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

May 12, 2025

Westside Lexus responded

We're delighted to hear that Merrell provided you with excellent service throughout your car purchase at Westside Lexus. Thank you for sharing your positive experience!

May 04, 2025

Dealership Rating
Employee Rating

Everything was great! Mr Middleton was thorough about everything and there with us through the whole way! More

by devinloncac409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2025

Westside Lexus responded

We're so glad our team provided thorough assistance during your visit to Westside Lexus! Thank you for sharing this positive feedback!

April 30, 2025

Dealership Rating
Employee Rating

After an unsuccessful meeting with a sales associate at another dealer, I called Westside and luckily Merrell Middleton answered the phone. I came in directly and he successfully walked me through the proc More

by smrichey2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2025

Westside Lexus responded

We're delighted to hear that Merrell made your car-buying experience a success here at Westside Lexus! Thank you for choosing us and sharing your positive feedback. Enjoy the new ride!

April 29, 2025

Dealership Rating
Employee Rating

We are very impressed with the professionalism and knowledge of everyone we have dealt with. More

by MARGIEZOLKOSKI
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Apr 29, 2025

Westside Lexus responded

We love seeing 5-star reviews. Thanks!

April 24, 2025

Dealership Rating
Employee Rating

Large facility, easy to find departments, helpful people, large comfortable lounge area. Would recommend to others. Would buy from them again. This was my first Lexus purchase. More

by texmorales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez, Ronnie Samuel

May 06, 2025

Westside Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that our Westside Lexus facility and team made a positive impression on your first Lexus purchase. We look forward to welcoming you back in the future!

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