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Merrell Middleton

Overview Reviews (298) Inventory (627)

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Merrell Middleton

Merrell Middleton | Page 12

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8

298 Reviews

4.8

298 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (298) Inventory (627)

Dealership Experience

11 yrs, 11 mos

Languages Spoken

English

298 Reviews of Merrell Middleton

Write a Review

June 02, 2022

Dealership Rating

Employee Rating

My husband and I were very impressed with the friendliness and personal attention we received from of the salesman and the entire staff. The dealership was absolutely gorgeous! friendliness and personal attention we received from of the salesman and the entire staff. The dealership was absolutely gorgeous! More

by sanmom2

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Manuel Gomez

Jun 02, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with us. Drive safely, and we hope to see you back at Westside Lexus!

May 09, 2022

Dealership Rating

Employee Rating

Very professional customer focused experience working with Mary Margaret and her team. Great experience and easy! with Mary Margaret and her team. Great experience and easy! More

by mmp1022

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mary Margaret McGowan

May 09, 2022 -

Westside Lexus responded

What excellent feedback! We are delighted that Mary made your purchasing experience easy and we appreciate you mentioning her. Thank you for being part of the Westside Lexus family!

May 09, 2022

Dealership Rating

Employee Rating

Good service and speedy response. Made a deposit and get the car within a day. Made a deposit and get the car within a day. More

by irwankwok

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Manuel Gomez

May 09, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

May 07, 2022

Dealership Rating

Employee Rating

Started a bit rocky when I called but the overall experience was good. You all need snack since people have to be there for hours. experience was good. You all need snack since people have to be there for hours. More

by nickip19

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Desmond Johnson

May 09, 2022 -

Westside Lexus responded

Thank you for reaching out. We appreciate your patience throughout this process as well as your feedback. We are grateful for your business and hope that you are enjoying your new vehicle!

May 01, 2022

Dealership Rating

Employee Rating

It was a great experience my daughter will always remember, shopping and selecting her first car Thank you remember, shopping and selecting her first car Thank you More

by mark@ysd.us.com

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 02, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that your daughter had such a successful first purchase experience working with the Westside Lexus team. We are wishing her safe travels and hope to see you both back again down the road!

April 30, 2022

Dealership Rating

Employee Rating

Merrill is an incredibly knowledgeable and professional sales assistant. I felt like we were being counseled rather than sold a car. The atmosphere in the dealership is top class and the support from the sales assistant. I felt like we were being counseled rather than sold a car. The atmosphere in the dealership is top class and the support from the team is perfect. More

by texasmum58

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 01, 2022 -

Westside Lexus responded

Merrill will be honored to hear that her professional guidance and expertise made your purchase experience so simple and seamless! Your positive feedback means the world to us at Westside Lexus, and we wish you many happy miles in your new ride!

April 17, 2022

Dealership Rating

Employee Rating

Great salesmanship, and customer experience. Service department was equally good. Would be nice to have charging stations for phones etc and other beverage and snack items. Service department was equally good. Would be nice to have charging stations for phones etc and other beverage and snack items. More

by John

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Perkins, Lurie Keener, Joey Broussard, Tim Easterling , Donnie Haughney

Apr 18, 2022 -

Westside Lexus responded

John, we're so grateful for your feedback! It's wonderful to hear that you've received such good care from our sales and service teams. We thank you for your suggestions on how to improve our waiting area, and we will keep these thoughts in mind as we move forward. We appreciate you putting your trust in Westside Lexus for all your automotive needs, and we hope to see you again soon!

April 15, 2022

Dealership Rating

Employee Rating

Great greater greatest Unbelievably understanding Awesome Could not ask for a greater deal ship West side Lexus understanding Awesome Could not ask for a greater deal ship West side Lexus More

by duggarwash

Verified Customer

Recommend Dealer

Yes

Apr 15, 2022 -

Westside Lexus responded

This glowing feedback means so much to us! Thank you for trusting Westside Lexus with your business and for stopping by to share your experience with our team. Safe travels ahead!

March 29, 2022

Dealership Rating

Employee Rating

It was a great experience. Merrill was awesome! Happy to be in the Lexus family. Merrill was awesome! Happy to be in the Lexus family. More

by m_cnichols

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Mar 29, 2022 -

Westside Lexus responded

Happy customers make us happy! Thank you for posting a review and mentioning Merrill. We appreciate your business. - Westside Lexus team

February 26, 2022

Dealership Rating

Employee Rating

Very professional. Sales person is very knowledgeable, responsible and get things done in a timely manner. Sales person is very knowledgeable, responsible and get things done in a timely manner. More

by fireflyliu

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Feb 28, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back next time!

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