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Meryl Herlong
351 Reviews
351 Reviews
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351 Reviews of Meryl Herlong
May 20, 2020
I had a great experience with the salesman, but financing my vehicle was a nightmare. It took over 4 hours just to get paperwork and sign on it. Then the passenger floor matt was missing from them cleaning my vehicle was a nightmare. It took over 4 hours just to get paperwork and sign on it. Then the passenger floor matt was missing from them cleaning the inside. More
by NIKKIPARRISH2013
Verified CustomerOther Employees Tagged: Janet Cleveland, Elizabeth Wiseman , Jaime Carrow, Wayne Nash
May 19, 2020
Amanda and Meryl did an amazing job helping me purchase my new car! I was stressed about the process but Amanda did a great job of making me feel comfortable and not being pushing. She helped me find exact my new car! I was stressed about the process but Amanda did a great job of making me feel comfortable and not being pushing. She helped me find exactly what I was looking for! Meryl did a great job making the paperwork side of things easy and smooth. More
by SARAHAWEISS
Other Employees Tagged: Janet Cleveland , Amanda
May 15, 2020
Excellent from beginning to the end. Great staff and everyone was easy to work with. No hidden fees which was great and made the process a lot easier. everyone was easy to work with. No hidden fees which was great and made the process a lot easier. More
by BKBURGESS48
Other Employees Tagged: Janet Cleveland , Dustin Rushton
May 14, 2020
Wonderful buying experience. The entire staff at Herlong are amazing to work with! We started the purchasing process online, and they called us when everything was completed and ready to sign and drive home are amazing to work with! We started the purchasing process online, and they called us when everything was completed and ready to sign and drive home. Recommend them to anyone looking for a new vehicle. More
by BEAGLESJASON
Other Employees Tagged: Janet Cleveland, Elizabeth Wiseman , Dustin Rushton, Kelly Saunders
May 12, 2020
Buying my car here was a pleasure. No complaints. I paid for DVDs to be placed in the headrests. I was asked if I wanted factory or knock off and I paid extra for factory. I took my vehicle to get them plac for DVDs to be placed in the headrests. I was asked if I wanted factory or knock off and I paid extra for factory. I took my vehicle to get them placed and when I got it back it did not have the factory DVDs but knock off. The only reason I knew this was because of a friend who had factory in her vehicle. They had no intentions of telling me. When brought to their attention they ordered factory and I had to take my vehicle back (I live an hour away). After having my vehicle another 2 weeks I was told the factory DVDs would not fit in my vehicle. This should have been conveyed to me when I bought my vehicle. The only person that has responded to any of my problems was the service manager Bryan. He has been phenomenal through the whole experience. When I emailed the sales person who sold the car and the GM I received no response. In the end they did refund me the extra money I paid for factory but I would not buy another vehicle here. I hate that the service department will suffer for the sales department of the dealership. More
by Cara
Other Employees Tagged: Janet Cleveland , Bryan Bedenbaugh, Lacy
May 11, 2020
Nice and friendly sales lady very pretty but wasn't knowledgeable on trucks or cars but staff tech guy and others were they helped me. They use repeatable Banks to finance the loan and we will shop aga knowledgeable on trucks or cars but staff tech guy and others were they helped me. They use repeatable Banks to finance the loan and we will shop again there soon. More
by cthomason6969
Other Employees Tagged: Stephanie Bodie, Andrew
May 10, 2020
Service Dept needs some work. Wes is the best but he keeps leaving so it tells you something. Warranty will expire before problem is fixed. keeps leaving so it tells you something. Warranty will expire before problem is fixed. More
by PICKENSJD
Other Employees Tagged: Wes Herlong , Bryan Bedenbaugh
May 07, 2020
Good Experience Good experience. No high pressure sales tactics and no additional "hidden" fees after the quotes price. Friendly and honest staff. They gave us the op Good experience. No high pressure sales tactics and no additional "hidden" fees after the quotes price. Friendly and honest staff. They gave us the opportunity to test drive multiple vehicles and didn't try to guide us into any one in particular. More
by thedc
Other Employees Tagged: Janet Cleveland , Stephanie Bodie
May 07, 2020
Good Experience Friendly and honest staff. No high pressure tactics or games or usual dumb prying questions that some others tend to ask or use. Didn't try to talk ab Friendly and honest staff. No high pressure tactics or games or usual dumb prying questions that some others tend to ask or use. Didn't try to talk about what kind of payment I was looking for. Didn't try to put us in any particular vehicle which tends to happen at other dealers. More
by thedc
Other Employees Tagged: Stephanie Bodie
May 05, 2020
The experience was great, and each person that I had contact with had beautiful attitudes. My overall experience, exceeded expectations tremendously. I have no regrets of any kind with doing business wi contact with had beautiful attitudes. My overall experience, exceeded expectations tremendously. I have no regrets of any kind with doing business with Herlong Ford. Thanks for everything. More
by DAREALBOSS37
Other Employees Tagged: Janet Cleveland, Elizabeth Wiseman , Trai
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