Paid for service and none of the work I paid was done
very upsetting to see I paid so much money in labor for nothing to get done. Should have been refunded.
very upsetting to see I paid so much money in labor for nothing to get done. Should have been refunded.
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by sam.guevara18
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Sam, we're sorry to hear that you had a negative experience working with us and we are concerned to see this feedback. To discuss your visit please reach out when it is convenient.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.
My experience was so good, presses was so fast.
Price was comparable. Thanks My experience at your dealership was so good, presses was so fast. Price was comparable. Thanks
Price was comparable. Thanks My experience at your dealership was so good, presses was so fast. Price was comparable. Thanks
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by Saeed
Verified Customer
Verified Customer
Other Employees Tagged:
Meysam Kaed
Feb 09, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We're thrilled to hear about your positive experience! Thank you for choosing our dealership, and we're here whenever you need us.
Bad bad experience bad experience would never return to
that dealership bad experience with the finance team would never return to that dealership
that dealership bad experience with the finance team would never return to that dealership
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by miguelvalencia109
Verified Customer
Verified Customer
Other Employees Tagged:
Meysam Kaed
Jan 23, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Miguel, we're sorry to hear that you had a negative experience with our team and we would like to discuss your concerns when it is convenient for you.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.
Michael Porter was the one who actually helped me.
He was very helpful Thank you!
He was very helpful Thank you!
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by Kristenmolony
Verified Customer
Verified Customer
Other Employees Tagged:
Meysam Kaed
Jan 19, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your experience with Michael Porter! We're delighted to hear that he provided helpful assistance. If you have any further feedback or questions, feel free to reach out.
Meysam was an absolute pleasure to work with.
He took the time to hear me out, genuinely offer his professional insights, abc was able to address any concerns i had. I was very satisfied with the
He took the time to hear me out, genuinely offer his professional insights, abc was able to address any concerns i had. I was very satisfied with the experience
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by moolchandanijai
Verified Customer
Verified Customer
Other Employees Tagged:
Meysam Kaed
Jan 17, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We are so pleased that you had an excellent experience with Meysam and the team. We appreciate the amazing rating, and we hope to see you again.
Awesome.
Great. I had a great experience at Norm Reeves Honda superstore. Great service and great people.
Great. I had a great experience at Norm Reeves Honda superstore. Great service and great people.
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by 22pabst
Verified Customer
Verified Customer
Other Employees Tagged:
Meysam Kaed
Jan 17, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We're honored by your 5-star feedback! It's fantastic to hear you enjoyed your time with us. We're excited to make your next visit even better!
Very comfortable environment with a sense that everyone
there is wanting to help get customers set up the best they can. It was a very pleasant experience!
there is wanting to help get customers set up the best they can. It was a very pleasant experience!
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by kamalimeesha
Verified Customer
Verified Customer
Other Employees Tagged:
Meysam Kaed
Dec 22, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your feedback with us! We're glad to hear your visit with us was worthy of five stars.
It was good, I just didn't feel like much negotiation was
done to help me, but it was good overall.
done to help me, but it was good overall.
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by anaid_999
Verified Customer
Verified Customer
Other Employees Tagged:
Meysam Kaed
Dec 11, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your feedback! We're glad to hear you had an overall positive experience. We appreciate your input on the negotiation process and will use it to continually improve our services. If you have any further concerns, please feel free to reach out.
One of the best car buying experiences I have ever had if
not the best, loved Meysam and his passion, knowledge and patience with us. The finance manager Paul was informative. Enjoying my car now because I w
not the best, loved Meysam and his passion, knowledge and patience with us. The finance manager Paul was informative. Enjoying my car now because I was led to make the right choice
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by ghassan.shuber
Verified Customer
Verified Customer
Other Employees Tagged:
Meysam Kaed
Dec 11, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Meysam and Paul. Enjoy your new car, and if you ever need anything, we're here for you!
Very helpful people.
Trying their best to guide you with any type of questions. No pressure, no extraordinary fees. Will definitely consider buying again from them.
Trying their best to guide you with any type of questions. No pressure, no extraordinary fees. Will definitely consider buying again from them.
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by Ashkan
Dec 08, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're delighted to hear about your positive experience with our team. We look forward to assisting you again in the future.