Mia Mulville | Page 11

I never like having to have service performed, but when the time dies come, I know the staff will always be knowledgeable, helpful, and courteous. the time dies come, I know the staff will always be knowledgeable, helpful, and courteous. More

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Work scheduled and more were completed on time. I depend on this dealership to keep my Camry in tiptop condition. Always friendly and wait area is a plus. on this dealership to keep my Camry in tiptop condition. Always friendly and wait area is a plus. More

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Mia was very friendly, helpful, and explained my options (5,000 or 10,000 mile) for my Highlander's maintenance. Service was quick, thorough, I definitely know my SUV is well taken care of here! (5,000 or 10,000 mile) for my Highlander's maintenance. Service was quick, thorough, I definitely know my SUV is well taken care of here! More

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Larry the shuttle driver is personable & safe. If anyone were to be anxious about their vehicle he certainly provides confidence in the services. Kevin the mechanic is very knowledgeable, thorough, and pe were to be anxious about their vehicle he certainly provides confidence in the services. Kevin the mechanic is very knowledgeable, thorough, and personable. Thank you so much. More

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Avoided the seat belt recall for quite a while. I have a hearing impairment, can not do phone calls but can speak and am a lip reader - obviously, masks presented problems for me. I was pleasantly surprise hearing impairment, can not do phone calls but can speak and am a lip reader - obviously, masks presented problems for me. I was pleasantly surprised with the following people: Online chat with chad tobias, service with Mila, text communications with Dwayne Bayer - that everyone was very helpful, knowledgeable and did what they said they will do. Mila was not comfortable removing her mask for me but she took initiative to write, not many are bright enough to do that without me suggesting alternatives for communicating. Mila also kept her writing simple, figured I would understand enough, not condescending which I appreciated. More

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Excellent service and attention to detail. Very prompt service and communication throughout. Love the video of my vehicle and nice compliments. I would have loved a carwash though!. service and communication throughout. Love the video of my vehicle and nice compliments. I would have loved a carwash though!. More

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Mia does a good job for me, I work close by so she is able to work me in when I drop the car off. A good value for the dollar!! able to work me in when I drop the car off. A good value for the dollar!! More

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The service representative was very kind and helpful. We needed to work through a few things and it was awesomely executed. I appreciate the information and timely work done. needed to work through a few things and it was awesomely executed. I appreciate the information and timely work done. More

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The person with whom I dealt was courteous, attentive, and respectful. I was pleased with the overall service. My only regret is that I did not agree to having the battery terminals cleaned as suggested. and respectful. I was pleased with the overall service. My only regret is that I did not agree to having the battery terminals cleaned as suggested. I must be honest and say that declining the cleaning was based on experiences with other car service facilities (most notably stand-alone oil change outlets) who nearly always suggest some additional work beyond the stated reason. Having been burned in the past this way I nearly always decline suggestions for additional work. When I got home and looked at the battery terminals I saw that there was, indeed, a need for cleaning. As a suggestion it would be helpful to take customers to see the need for such additional work. I realize this may not always be practical but in this case it would have been beneficial in helping me move past the built-in reluctance from past negative experiences. Thanks for listening. More

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Thank you Rudy Luther Team! Your concierge service that can out of COVID-19 is the greatest thing ever! It has allowed me to keep my Tacoma running top notch while not having to take away from my work day can out of COVID-19 is the greatest thing ever! It has allowed me to keep my Tacoma running top notch while not having to take away from my work day or personal life activities. Keep it up! More

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