Mia Mulville | Page 12

my car gets excellent service every time. while sitting in a nice waiting area at the dealer I get free beverages and good snacks, 👍 its worth the wait in a nice waiting area at the dealer I get free beverages and good snacks, 👍 its worth the wait More

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Multiple jump starts in the mornings for a 3 and 1/2 year Highlander with start /stop feature. Unsure if it was the battery or other contributing cause. Mia retrieved the battery test data from my service re Highlander with start /stop feature. Unsure if it was the battery or other contributing cause. Mia retrieved the battery test data from my service record. The data showed progressive deterioration of the battery CCA. This was a very positive way to communicate with a customer - show the test data if it is available. I replaced the battery as recommended. Very satisfying experience. More

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I was amazed how proactive the guys in the garage were and directed me where to go so friendly like and willing to help me get in & out via the cashier who was fabulous! I wish I worked there. The young m and directed me where to go so friendly like and willing to help me get in & out via the cashier who was fabulous! I wish I worked there. The young men in the garage even directed me where to find my car when I went to the wrong one & tried to open it with my key... oops my fault. How embarrassing but the young man came out & told me precisely where it was! Wish I knew their names, sorry! More

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Mia was efficient. Wait time as expected. Quiet waiting area. The issue with the TPMS was resolved. No charge for the work. Car was easy to find after work was completed. area. The issue with the TPMS was resolved. No charge for the work. Car was easy to find after work was completed. More

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Car pick up & drop off service Thank you for this very helpful service. Misha was right on time and took great care to sanitize my car when he returned. Much appreciated! Thank you for this very helpful service. Misha was right on time and took great care to sanitize my car when he returned. Much appreciated! More

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Exceeded my expectations We've always gone to Rudy Luther for our regular maintenance. The door-to-door service option was a lifesaver during this COVID era. The representat We've always gone to Rudy Luther for our regular maintenance. The door-to-door service option was a lifesaver during this COVID era. The representative, Misha Supica, did an outstanding job showing up promptly on time, exercising physical distancing with mask and cleaning kit, was very professional and returned my car washed and sanitized before returning the keys (after clorox wiping it down with his gloved hands). Very happy with this service from Rudy Luther. Our car advisor, Mia Mulville, at the service desk did an outstanding job and kept me informed of all my options. Thank you both! More

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Home pick up for 50K service I had been putting off scheduling service due to covid-19, as it is our only vehicle and I wait at dealership during service. As it turned out, the h I had been putting off scheduling service due to covid-19, as it is our only vehicle and I wait at dealership during service. As it turned out, the home pick up service was excellent; on time and good communication with service advisor (Mia) and Misha the driver. Misha called before leaving dealership so I knew when to expect him, was very pleasant to talk to, and wiped down the car and keys once he returned the car. Very personable and professional. More

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Great service always polite. On time and very helpful. I have been using this dealership for many years and I always recommend them to friends. have been using this dealership for many years and I always recommend them to friends. More

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I have always had positive experiences with Rudy Luther. Great experience again, I have been going to this dealership for 10+ years and have only had one sub standard experience. I will continue to buy from Great experience again, I have been going to this dealership for 10+ years and have only had one sub standard experience. I will continue to buy from and service at this dealership. More

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Efficient and thorough Was in for service on my 2019 Hybrid Highlander and there was a warranty issue with the rims on my vehicle. They took photos and handled the situation Was in for service on my 2019 Hybrid Highlander and there was a warranty issue with the rims on my vehicle. They took photos and handled the situation with no worries for me. Within 10 days I was notified that the warrantied parts had arrived and an appointment was scheduled. More

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