Mia Quinones

Very transparent, very understanding. Went the extra mile to get me into a car. Overall great experience for a first time visit to a dealership. Went the extra mile to get me into a car. Overall great experience for a first time visit to a dealership. More

Report | Print

I have always been skeptical of Subarus because I had never personally driven one but my friend works at this Subaru dealership and stood behind the brand and took me in where I got to meet Mia who was a never personally driven one but my friend works at this Subaru dealership and stood behind the brand and took me in where I got to meet Mia who was absolutely amazing, calm, not pushy and made my experience completely relaxed. She never made me feel like I had to walk off the lot in a Subaru let alone any other vehicle however her ability to get the right management involved and calm demeanor helped me decide to drive off the lot in a beautiful outback premium that I absolutely love. Thanks to Mia,Ray,Joesph and Breana for helping me with my purchase. More

Report | Print

Mia Was a great person to help with the purchase of a Subaru .My wife was the one who purchased the Outback and i was along for support. Mia did a great job. Subaru .My wife was the one who purchased the Outback and i was along for support. Mia did a great job. More

Report | Print

Each of my visits to Subaru of jacksonville was great. They were accommodating, financially transparent, informative and not pushy. Mia was fantastic!! It was solely due to her efforts and her welcom They were accommodating, financially transparent, informative and not pushy. Mia was fantastic!! It was solely due to her efforts and her welcomed followup contact with me, with available cars, that I finally found the perfect match for me. Ray and Joseph were also great! More

Report | Print

Mia was great! She answered all of my questions. I would definitely recommend her to anyone in the future! She answered all of my questions. I would definitely recommend her to anyone in the future! More

Report | Print

I was very pleased with the knowledge and professionalism of the team at this dealership. Christian answered my questions about the vehicle and terms very thoroughly. My search was performed online but when of the team at this dealership. Christian answered my questions about the vehicle and terms very thoroughly. My search was performed online but when I reached out he was quick to respond. Mia greeted us nicely upon our arrival to the dealership. She had the vehicles that we were interested in all set up and ready for us to look over and test drive. She was very knowledgeable of the vehicles and very friendly as well. The paperwork and finance process went very smoothly as there were no surprises, everything was very transparent. The dealership was very clean, spacious and orderly. We were there less than 2 hours. In that time we test drive 2 cars, signed the deal and paid through financing while the car was being detailed. Thank you team! I hope to work with you again in the future. More

Report | Print

It was our first time buying a car. It was a very nice experience, we didn’t feel pressured at all to buy a vehicle. The manager walked us through the numbers and made us feel very comf It was a very nice experience, we didn’t feel pressured at all to buy a vehicle. The manager walked us through the numbers and made us feel very comfortable with our choice! Mia Quinones was our saleswoman and she was very nice! We are a younger couple and we felt in good hands with Mia! More

Report | Print

Mia Q. did an excellent job. She kept us informed by calls and texts as she encouraged the shop to get the car ready after we placed a deposit. It took well did an excellent job. She kept us informed by calls and texts as she encouraged the shop to get the car ready after we placed a deposit. It took well over a week. Since we didn't need financing the long wait to complete the paperwork seemed un necessary. Once Joseph was free, he did an excellent and efficient job also. 5 stars plus for Mia and Joseph! As for who is managing the used car department, it took too long to get through Subarus inspection and repairs. They would tell Mia it would be ready a certain date only to have that date come and go and gave another date only not to get done. It was finally promised at 10:00. After Mia checked it wasn't ready. Finally promised at 3 pm it was still being detailed, etc etc. My point is the manager needs more reliable shop people and supervise their progress. He also needs to get another finance person hired. We previously purchased 2 new cars from this dealership and felt valued and pleased with our experience. Both Mia and Joseph treated us professionally and respectfully as we commend their experience and people skills. The back shop not so much but that seems to be poor managing skills or employee shortages. More

Report | Print

I would have rated this Dealership with 5 stars except for one thing, that I'll mention at the end. Mia was the salesperson that helped me to determine the best vehicle for our family. She is very a for one thing, that I'll mention at the end. Mia was the salesperson that helped me to determine the best vehicle for our family. She is very attentive without being pushy. I had visited the dealership once before we came into make a purchase. The first time she spent quite a bit of time with me as I tried to process the different models and options that were on the used car lot. I leff that day knowing that I wanted to buy a car through her. Before I came back, she kept in contact, at my request, to update me on new options and additional information on specific vehicles that we had discussed. The second day I brought my husband and son to test drive multiple vehicles that Mia had shared with me. She spent a lot of time with us and we never felt rushed or pressured to purchase a vehicle. When I asked a question that she didn't have the answer, she didn't make something up or try to deflect the question, she found the answer for me. I greatly appreciate her calm, pleasing, inviting personality as she made a connection with us. It truly felt like she wanted to help us make the right decision, not to push to purchase a car. I highly recommend her to everyone looking for a vehicle! Joseph was the finance person that checked us out, and he too was easy to work with and patient with us. Even though he was the only one on site that could process the loans and was backed up, he spent the necessary time with us and we never felt like he was trying to get us out of his office. He made sure that every detail was correct and he is also greatly appreciated. The one downside was my experience on the first visit. I orginally was interested in purchasing a new vehicle and went to the new car lot. I walked around the lot and in the show room for about 20 minutes. Not one person spoke to me to ask me if anyone was already helping me or if they could help. I realize that I am an unattractive older woman that was there alone, but it left a sour taste in my mouth. In a nutshell, I'm happy with our purchase, but if the way I was treated at the new car lot had occured at the used car lot, we would not have bought a car there. Mia was the best part of our experience! More

Report | Print

I appreciated Mia's attentiveness, and her kind and friendly disposition. She made the car buying experience a great one, and she is truly an asset to the company. Thank you, Mia! friendly disposition. She made the car buying experience a great one, and she is truly an asset to the company. Thank you, Mia! More

Report | Print