Micah Caplan

Micah was professional, cares and looks out for veterans. Being a retired army veteran Micah went out of his way to help sure I was taken care off me while my car was being service and help me get veterans. Being a retired army veteran Micah went out of his way to help sure I was taken care off me while my car was being service and help me get a veteran discount . I will recommend him to my veteran friends . Thank you Micah !!!!! More

by ARMYGUNNER2001 Verified Customer Verified Customer

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The staff are always very welcoming and accommodating. The services were done on time and the staff did their best to make the experience smooth. I would recommend this location to other potential custome The services were done on time and the staff did their best to make the experience smooth. I would recommend this location to other potential customers and will return myself in the future. More

by GUILLAUME_GENTIL Verified Customer Verified Customer

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Always happy with the service I received at Infiniti Roseville. Micah, who is my service rep is wonderful to work with very helpful and doesn’t guilt one into services.. Roseville. Micah, who is my service rep is wonderful to work with very helpful and doesn’t guilt one into services.. More

by Flygirl926 Verified Customer Verified Customer

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Very informative. Finished ahead of schedule. Would have no problem recommending this service department to anyone. Finished ahead of schedule. Would have no problem recommending this service department to anyone. More

by miles Verified Customer Verified Customer

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Great communication, kept me up to date, checked in with me periodically and explained the service in depth. me periodically and explained the service in depth. More

by Jvc61fa Verified Customer Verified Customer

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The service advisors are great. The new building and structure are not as upscale as before. The new building and structure are not as upscale as before. More

by MAURARK Verified Customer Verified Customer

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Micah was great! He explained everything and put me ease. I have had issues in the past with the previous Infiniti dealership and after working with Micah, I am hopef He explained everything and put me ease. I have had issues in the past with the previous Infiniti dealership and after working with Micah, I am hopeful, this time will be a better experience. More

by WASHIE Verified Customer Verified Customer

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I had a good entry but was kept up with updates on the status of my car. I had keep calling in. Also they did wash my vehicle when work completed. Part of that was needing to pickup my vehicle. Otherwise status of my car. I had keep calling in. Also they did wash my vehicle when work completed. Part of that was needing to pickup my vehicle. Otherwise work done was great as well was Mica. More

by ROBODALLAS Verified Customer Verified Customer

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Good customer service but they need to work on decreasing the waiting time for their customers the waiting time for their customers More

by LEYANAZ Verified Customer Verified Customer

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Service department well organized. Will return again in the future. Thanks for the loaner car! Will return again in the future. Thanks for the loaner car! More

by Catherine Verified Customer Verified Customer

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