Micah Edwards
Micah Edwards at Lake Ford

Micah Edwards | Page 7

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.2
233 Reviews
4.2

233 Reviews

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233 Reviews of Micah Edwards

June 30, 2025

Dealership Rating
Employee Rating

They service on my Ford f150 was terrible they didn't wash the car. They broke my front grill which is ridiculous. They left my front hood open luckily when I was driving on the highway I noticed it was More

by Jaswinder 7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2025

Lake Ford responded

We’re very sorry to hear about your experience and want to sincerely apologize for the concerns you’ve raised. This is not the standard of service we aim to deliver, and we take your feedback seriously. We were not aware of these issues prior to your review, had we known, we absolutely would have taken immediate steps to make things right. Our team has attempted to reach out to discuss a resolution, and we would truly appreciate the opportunity to speak with you directly. Please contact our service manager at your earliest convenience at 414-281-6100, and we’ll do everything we can to address your concerns.

June 26, 2025

Dealership Rating
Employee Rating

Very professional, and clear communication during the whole process. Excellent work done by the body shop, and paint More

by Davidloper86
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards

June 25, 2025

Dealership Rating
Employee Rating

Prompt, comfortable business center, great work Free beverages while waiting and nice car wash as well. More

by Vogeldante
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards

June 19, 2025

Dealership Rating
Employee Rating

The service department was fast and efficient there waiting area was clean and comfortable and the staff were very friendly More

by Tpolzin69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Jankowski , Alisa Anderson

June 13, 2025

Dealership Rating
Employee Rating

Had my truck in for service they picked up that was great when service was completed they returned and there was grease on rear out side passenger driver door and inside drivers had grease all over and cente More

by mark.folger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2025

Dealership Rating
Employee Rating

Brought my truck in at an 8am appointment for rattling in the front end. Eight hours later I had still not heard anything. Called and was told my truck was ready. Went to pick it up. They said it was a loose More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 12, 2025

Dealership Rating
Employee Rating

Everyone is very friendly and they let you know what happening while you wait. If the job takes longer they normally have another car for you to use. More

by Sbrandt57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 06, 2025

Dealership Rating
Employee Rating

My car is operating fine I think if I used the service options it could save me time and some money. More

by asaprandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Lake Ford is so easy to work with. Excellent and friendly service. I appreciate the timely updates and love the concierge service! More

by amtimm67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

Inviting, clean, easy access, prompt, good communicators, good prices, service dept, body shop...my go to dealer More

by tlpriceinwisc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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