Micah Edwards
Micah Edwards at Lake Ford
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Micah Edwards | Page 9

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.1
101 Reviews
4.1

101 Reviews

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101 Reviews of Micah Edwards

November 14, 2022

Dealership Rating
Employee Rating

I wasn't happy at first when one of your tech before he knew mileage on vehicle referring me to dodge ram dealer. Otherwise Micah was great assistant in helping me all other questions More

by MLBOIVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 10, 2022

Dealership Rating
Employee Rating

They have Good service ever. They have my all trust to work on my car More

by Anas Alsiyami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Baumann, Gena Sanchez

November 01, 2022

Dealership Rating
Employee Rating

It’s what you’d expect from a dealership. The service people are great, always friendly. Almost all services are way overpriced and I don’t feel that the mechanics are the most experienced. More

by debra.cascio17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Bramel , Craig Prochaska, Jim Stabl

October 30, 2022

Dealership Rating
Employee Rating

Always professional and customer friendly. Informed service writers with quality work in a timely manner. More

by Johnpatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher, Gena Sanchez, Jim Bramel, Brian Teitelbaum , Craig Prochaska, Jim Stabl

October 27, 2022

Dealership Rating
Employee Rating

Fast efficient service. Best I have ever experienced. Very prompt and knowledgeable. Our loaner car was very nice. More

by Reynatag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Bramel, Brian Teitelbaum , Daniel Garcia, Craig Prochaska, Jim Stabl, John Steele

October 17, 2022

Dealership Rating
Employee Rating

Car delivered in the time promised and the charges were as expected no issues at all More

by carlwickman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 07, 2022

Dealership Rating
Employee Rating

All my experiences with the service department have been good. Lake Ford has serviced both my vehicles for two decades. More

by Bruce Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Bramel , Craig Prochaska, Jesse Schumacher

September 27, 2022

Dealership Rating
Employee Rating

Did not check headlights during oil change inspection. Charged an additional service fee for second visit to fix the headlight. Very disappointed. Was told that headlights are not part of the oil change i More

by angelaoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

September 26, 2022

Dealership Rating
Employee Rating

I'm a happy customer and enjoy the service given to me thanks a lot More

by broomrobert23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 26, 2022

Dealership Rating
Employee Rating

The service was very inconsistent from the start. Lack of communication between the insurance and the technicians or representatives from lake. The cost came out to be way more then originally quoted More

by carlos.garcia20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 05, 2022

Lake Ford responded

“We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

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