Micah Johnson | Page 2

Great service for sales and responsiveness. We weren’t too happy with how the financing aspect went down since they didn’t tell us anything about our APR and had us sign things before they eve We weren’t too happy with how the financing aspect went down since they didn’t tell us anything about our APR and had us sign things before they even got to the financing payments. We had to actually stop signing to demand to see our monthly payments and what the APR was. More

by Flpndudette Verified Customer Verified Customer

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to sum up the story. I went to the store to buy the Toyota Venza Limit, but they didn't have the top, they only had a simple model, so I would have to order the Toyota Ve I went to the store to buy the Toyota Venza Limit, but they didn't have the top, they only had a simple model, so I would have to order the Toyota Venza Top and it would take almost two months to arrive, so the seller came up with the idea saying that I could buy it the simple model and when the car arrived the exchange would be made. very good I thought the idea was perfect because I had never bought a car from Toyota and I accepted the seller's proposal. 2 months passed the car never arrived and finally when it arrived I went to the shop and simply did not want to change the car another seller told me that I had to wait 6 months to get the change done, It was a disappointment and a bad experience for me I couldn't accept that they lied to me and I asked to talk to the manager who was kind in his words but said that I had to wait for the 9 months to complete and the replacement would be made and when I returned to the store at 9 months simply no one wanted to change the vehicle. I was lied to all the time, I feel terrible as I let myself be carried away by the words of a salesman who is only there to sell a car at any cost! I trusted the Toyota name and simply my experience was bad I have to finish my loan and I will never buy a Toyota brand car again More

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