Micah Murphy | Page 16

Frirendly and Helpful Super helpful, made the process as painless as possible. No issues what so ever. I would 100% recommend this dealership to anyone looking to purchase Super helpful, made the process as painless as possible. No issues what so ever. I would 100% recommend this dealership to anyone looking to purchase a new or used vehicle. More

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Recommendable Experience Mr. David Thomas was professional and easy to talk to. I did not feel pressured or heckled in anyway during the conversations. He offered sound advice Mr. David Thomas was professional and easy to talk to. I did not feel pressured or heckled in anyway during the conversations. He offered sound advice and seemed to be coming from a stand point of common sense. Any questions or concerns I had were met with a genuine answer. I knew what I was looking for and what I wanted and Mr. Thomas respected that. Mr. Micah Murphy was thorough and answered any questions I had concerning the financing process without any problem. Both individuals lead to my experience being smooth and relaxed with no hassle. More

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DEALING WITH EXPERTS These guys wasted no time getting me in and out. Being a first time buyer. They made everything so simple and easy with their expertise. At Royal they These guys wasted no time getting me in and out. Being a first time buyer. They made everything so simple and easy with their expertise. At Royal they make sure you understand everything and don’t leave you in the blind. Giving me a peace of mind and making my purchase today at Royal confidently. More

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Efficient and considerate Worked with me to help me get a feature rich vehicle that met my needs and stayed within my budget. Thanks for all the help! Worked with me to help me get a feature rich vehicle that met my needs and stayed within my budget. Thanks for all the help! More

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No pressure buying experience. The wide selection of pre-owned vehicles. Everyone I met was very courteous. Paul stayed in touch with me after my first visit. I was not in a rush a The wide selection of pre-owned vehicles. Everyone I met was very courteous. Paul stayed in touch with me after my first visit. I was not in a rush and he worked with me and never added pressure to make a purchase. Overall a very positive purchase experience with Royal. More

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Excellence attained Great place and wonderful people! Highly recommend this automotive place. Staff was extremely helpful. Made sure we were comfortable with our selectio Great place and wonderful people! Highly recommend this automotive place. Staff was extremely helpful. Made sure we were comfortable with our selection. Made sure everything was in working order. We are very pleased with Royal Automotive. More

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Very easy and smooth purchase. Top notch people Chase and Micah made buying this truck so smooth. Great experience not like other dealers. Chase took care of me from start to finish and made sure al Chase and Micah made buying this truck so smooth. Great experience not like other dealers. Chase took care of me from start to finish and made sure all my questions were answered. Best buying experience I've ever had. Thank you guys More

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Purchased a 2012 Nissan Quest! A wonderful experience! Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me what car sales should be at all dealerships. Previous dealerships I have worked with fall short in comparison to Royal Automotive. First, let me start by saying that Chase Murphy did not hesitate to treat me the way that I want to be treated as a consumer. Chase did not hesitate to tell me what the appraisal value was for my car, nor did he hesitate to tell me what the bottom line price was for the vehicle I was interested in. Depending on the dealership, acquiring these two numbers can be like pulling teeth from a child who has not been sedated. Second, Chase Murphy appraised my vehicle $2,000 more than the dealership that I elected not to do business with. I know the value of my trade in before I even step foot in the dealership, So I already knew that the previous dealership appraised my vehicle $1500 below the minimum price they could have appraised my vehicle for. However, Chase gave me the maximum amount I could have received for my vehicle; by doing this, Chase immediately built trust very early on in the sales process. It was at this point, I knew I would finalize the deal with Royal Automotive. Third, not once during the sale did I feel like information was being withheld from me, nor did I feel like I was being lied to, nor did I feel like I was being ripped off. I felt confident about my salesperson (Chase Murphy), I felt confident with the Manager who helped with the deal (Micah Murphy), and I feel confident to do business with Royal Automotive the next time I need a vehicle. I'd also like to give a shout out to David Thomas who offered a helping hand on several occasions with my 2 year old daughter and my 11 month old daughter, even though he was not involved in the sale. This was just icing on the cake to make us all feel like we were at home. Lastly, I am not one to usually leave a review, whether it be positive or negative; however, the service with Royal Automotive was so exceptional that I felt compelled, no obligated, to leave a review. Royal Automotive embodies honesty and integrity, and they are one of the few dealerships left that still conducts business ethically. Royal Automotive will do what they can to maximize your trade in, and they will work with you in finding a vehicle that is suitable for you and your family. Honestly, I am astonished at the service I received from Royal Automotive. I'd like to end this review with a statement that Micah Murphy made to me in response to my satisfaction: "I just want to sell cars in the same way I would like to buy a car." Listen, if you are looking to by a car. check out inventory on Royal Automotive, and if they have a car you are interested in, then give them a chance. I promise, you will not be disappointed. More

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Car purchase. Paul was amazing when helping me. We never met face to face, but he helped me as if I was a usually customer. Overalll Paul and the whole royal family Paul was amazing when helping me. We never met face to face, but he helped me as if I was a usually customer. Overalll Paul and the whole royal family are 5 stars. More

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Amazing Service Matt Coulter helped me find the exact kind of car I was looking for. He sent me a lot of options in my price range and was a great communicator. He wa Matt Coulter helped me find the exact kind of car I was looking for. He sent me a lot of options in my price range and was a great communicator. He was more than happy to test drive Cars with me and give me in depth details on each vehicle. More

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