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Michael Acre
Michael Acre at Napleton Downtown Chevrolet Buick GMC

Michael Acre | Page 2

Service Advisor

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

4.8
43 Reviews
4.8

43 Reviews

Write a Review

43 Reviews of Michael Acre

December 15, 2025

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Employee Rating

The service is very good and fast thanks for everything stay strong and safe thanks More

by Headwead phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman

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Dec 16, 2025

Napleton Downtown Chevrolet Buick GMC responded

Phil, thank you for leaving Napleton Downtown Buick GMC your positive feedback!

December 12, 2025

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Employee Rating

The service was very good and really quick I was completely satisfied and recommend them More

by Jonesmiriam23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman, Sandra Cardona, Hector Cuevas, Manny Diaz

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Dec 12, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're glad you had a great time working with us! Thanks for trusting Napleton Downtown Buick GMC with your business.

December 10, 2025

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Prompt service, clear explanation, friendly interactions, and reasonable pricing. It was as desirable as one could wish. More

by Don
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Recommend Dealer
Yes
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Dec 11, 2025

Napleton Downtown Chevrolet Buick GMC responded

Don, it sounds like your experience with our team truly checked all the boxes! Thank you for choosing Napleton Downtown Buick GMC and for sharing your support. We hope to have you back in the future!

November 29, 2025

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My service was done professionally and with awesome customer service! I was provided a realistic completion time and all of the staff smiled and greeted me warmly. I will definitely continue doing busi More

by gena2k20
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The guy that prepped my car for exit and the young man that worked on my car were awesome too!

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Dec 01, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Napleton Downtown Buick GMC and sharing your experience! We're so glad you felt welcomed by our team. It's great to know you’ll be returning. Have a wonderful day!

November 21, 2025

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Employee Rating

Oil change was quick and easy. Mike said it would take about an hour and it did. More

by J.kojis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thanks for the kind words for Mike! We appreciate your support here at Napleton Downtown Buick GMC.

November 17, 2025

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Employee Rating

But my very first car here they have very, very great services as convenient and reliable not only are they’re just being fast but they’re also listening to your problems and making sure that they’re dir More

by Moriah mays
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman, Sandra Cardona, Hector Cuevas, Brian Jones, Manny Diaz, Hillary Fields , I couldn’t ask for great service better customer service, reliable fast convenient I couldn’t ask for better

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Nov 18, 2025

Napleton Downtown Chevrolet Buick GMC responded

Moriah, thank you for your business and this awesome review! We are thrilled to hear you are in good hands with our team. Enjoy your new car, and congratulations! - The Napleton Downtown Buick GMC Team

Nov 18, 2025

Moriah mays responded

You are so very welcome

November 07, 2025

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Employee Rating

The service tech promptly checked my vehicle in upon arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. More

by jimmyrwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman, Sandra Cardona, Hector Cuevas, Manny Diaz

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Nov 07, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! We’re happy to hear you had a seamless experience at Napleton Downtown Buick GMC. Drive safely, and we hope to see you again, Jimmy!

October 26, 2025

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Employee Rating

Awesome job, Todd took care of me and explained my concerns. Great experience and feeling. More

by ba361591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman, Sandra Cardona, Hector Cuevas, Manny Diaz

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Oct 27, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are so happy that our Napleton Downtown Buick GMC team delivered an excellent experience. Thank you for your kind words regarding your experience with Todd!

October 22, 2025

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Completed work ahead of my expectations, very knowledgeable, professional employees, I have been coming to the dealership for over 30yr satisfied More

by bandj61772
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your loyal business and support over the last 30 years! It means a lot to hear that you are so confident in our team. We look forward to welcoming you back to Napleton Downtown Buick GMC in the future!

October 11, 2025

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Employee Rating

Best dealership I have dealt with. Amazing Customer service and very helpful dont try and up sale More

by Lore1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, Hillary Fields

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Oct 14, 2025

Napleton Downtown Chevrolet Buick GMC responded

Lore, thanks so much for the 5-star review of Napleton Downtown Buick GMC!

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