When I go to the service department, I’m always greeted
with a smile & a helpful hand.
with a smile & a helpful hand.
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by hawkins328
Service Price Transparency
Other Employees Tagged:
Edgar
Oct 06, 2025 -
Napleton Downtown Chevrolet Buick GMC responded
We are so glad to see that our service team has taken excellent care of you here at Napleton Downtown Buick GMC. See you next time!
Friendly courteous and very informative.
Excellent job on keeping me updated on cost of repairs
Excellent job on keeping me updated on cost of repairs
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by clorge1955
Service Price Transparency
Oct 01, 2025 -
Napleton Downtown Chevrolet Buick GMC responded
We are so glad you had an excellent experience with our team at Napleton Downtown Buick GMC. Thanks for sharing!
I being coming her for at least 10 years , customer
service is always top notch, The place is always clean.
service is always top notch, The place is always clean.
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by peacehelperfriend@yahoo.com
Service Price Transparency
Sep 10, 2025 -
Napleton Downtown Chevrolet Buick GMC responded
Thank you for being a loyal customer for a decade! We're happy that our customer service and clean environment stand out to you. We truly value your support, and we look forward to serving you again here at Napleton Downtown Buick GMC. Safe travels!
Nice dealership with professional sales and service
personnel. My service advisor Mike was knowledgeable and the waiting area was accommodating. Thank you for the service.
personnel. My service advisor Mike was knowledgeable and the waiting area was accommodating. Thank you for the service.
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by BChuck22
Service Price Transparency
Sep 09, 2025 -
Napleton Downtown Chevrolet Buick GMC responded
We're so happy to hear you had a great experience with Mike and our team here at Napleton Downtown Buick GMC Service Center! We hope to serve you again in the future.
Mike was very informative and answered every question I
had. Hope to have him whenever I come in.
had. Hope to have him whenever I come in.
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by Toya21
Service Price Transparency
Sep 08, 2025 -
Napleton Downtown Chevrolet Buick GMC responded
We are grateful to have earned your business, Toya. Thanks for taking the time to leave us a review!
- The Napleton Downtown Buick GMC Team
Mike was a cool service rep.
He was kind and thoughtful. Knowledgeable of what I was trying to convey to him about my car. I’ve been coming to this dealership for over ten years
He was kind and thoughtful. Knowledgeable of what I was trying to convey to him about my car. I’ve been coming to this dealership for over ten years and 3 cars. One lasting 17 yrs. because of them keeping up with your timely maintence. They fix recalls too. Love these guys. Keep up the good work. Mike you Rock!!
God bless you.
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by Aunt Mary
Service Price Transparency
Sep 04, 2025 -
Napleton Downtown Chevrolet Buick GMC responded
Aunt Mary, it's fantastic to hear that Mike provided such thoughtful and knowledgeable service. We're thrilled to have had the opportunity to assist you for over a decade! Thank you for your kind words and ongoing support. Take care, from all of us at Napleton Downtown Buick GMC!
My car was towed here for service and it was completed in
one day. Mike was very helpful and it was great communication.
one day. Mike was very helpful and it was great communication.
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by ashleywb
Service Price Transparency
Aug 29, 2025 -
Napleton Downtown Chevrolet Buick GMC responded
Thank you for sharing your excellent feedback about Mike and the team! We will be sure to pass along your kind words. See you again at Napleton Downtown Buick GMC! Safe travels ahead!
The rock they really help people with their car good rate
good deal very nice people especially mike
good deal very nice people especially mike
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by Sequathy41
Service Price Transparency
Other Employees Tagged:
Mike
Aug 21, 2025 -
Napleton Downtown Chevrolet Buick GMC responded
Mike, we are glad to hear that our team helped you get a great deal here at Napleton Downtown Buick GMC.
Excellent from time I came to the time I left.
Especially Mike my service mam.
Especially Mike my service mam.
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by Blessed
Service Price Transparency
Aug 06, 2025 -
Napleton Downtown Chevrolet Buick GMC responded
Thank you for the kind words for Mike! We appreciate your support here at Napleton Downtown Buick GMC.
I recently bought a car from this dealership, and my
experience has been nothing short of amazing. When I first brought it in for a brake light issue, they not only fixed it but also pointed out another
experience has been nothing short of amazing. When I first brought it in for a brake light issue, they not only fixed it but also pointed out another repair I didn’t even know I needed. As someone who doesn’t know much about cars, I was so grateful for their honesty, professionalism, and initiative. I would highly recommend anyone looking to buy a car to visit them!
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by Beestingsnails
Jul 30, 2025 -
Napleton Downtown Chevrolet Buick GMC responded
Thank you so much for recommending Napleton Downtown Buick GMC! We're so glad our team was thorough and professional, making your experience a positive one. We look forward to doing business with you for many years to come!