Michael Acre
Michael Acre at Napleton Downtown Chevrolet Buick GMC

Michael Acre | Page 3

Service Advisor

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

4.8
43 Reviews
4.8

43 Reviews

Write a Review

43 Reviews of Michael Acre

October 03, 2025

Dealership Rating
Employee Rating

When I go to the service department, I’m always greeted with a smile & a helpful hand. More

by hawkins328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar

Oct 06, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are so glad to see that our service team has taken excellent care of you here at Napleton Downtown Buick GMC. See you next time!

September 29, 2025

Dealership Rating
Employee Rating

Friendly courteous and very informative. Excellent job on keeping me updated on cost of repairs More

by clorge1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are so glad you had an excellent experience with our team at Napleton Downtown Buick GMC. Thanks for sharing!

September 09, 2025

Dealership Rating
Employee Rating

I being coming her for at least 10 years , customer service is always top notch, The place is always clean. More

by peacehelperfriend@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for being a loyal customer for a decade! We're happy that our customer service and clean environment stand out to you. We truly value your support, and we look forward to serving you again here at Napleton Downtown Buick GMC. Safe travels!

September 08, 2025

Dealership Rating
Employee Rating

Nice dealership with professional sales and service personnel. My service advisor Mike was knowledgeable and the waiting area was accommodating. Thank you for the service. More

by BChuck22
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're so happy to hear you had a great experience with Mike and our team here at Napleton Downtown Buick GMC Service Center! We hope to serve you again in the future.

September 05, 2025

Dealership Rating
Employee Rating

Mike was very informative and answered every question I had. Hope to have him whenever I come in. More

by Toya21
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 08, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are grateful to have earned your business, Toya. Thanks for taking the time to leave us a review! - The Napleton Downtown Buick GMC Team

September 03, 2025

Dealership Rating
Employee Rating

Mike was a cool service rep. He was kind and thoughtful. Knowledgeable of what I was trying to convey to him about my car. I’ve been coming to this dealership for over ten years More

by Aunt Mary
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Sep 04, 2025

Napleton Downtown Chevrolet Buick GMC responded

Aunt Mary, it's fantastic to hear that Mike provided such thoughtful and knowledgeable service. We're thrilled to have had the opportunity to assist you for over a decade! Thank you for your kind words and ongoing support. Take care, from all of us at Napleton Downtown Buick GMC!

August 28, 2025

Dealership Rating
Employee Rating

My car was towed here for service and it was completed in one day. Mike was very helpful and it was great communication. More

by ashleywb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your excellent feedback about Mike and the team! We will be sure to pass along your kind words. See you again at Napleton Downtown Buick GMC! Safe travels ahead!

August 18, 2025

Dealership Rating
Employee Rating

The rock they really help people with their car good rate good deal very nice people especially mike More

by Sequathy41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike

Aug 21, 2025

Napleton Downtown Chevrolet Buick GMC responded

Mike, we are glad to hear that our team helped you get a great deal here at Napleton Downtown Buick GMC.

August 03, 2025

Dealership Rating
Employee Rating

Excellent from time I came to the time I left. Especially Mike my service mam. More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the kind words for Mike! We appreciate your support here at Napleton Downtown Buick GMC.

July 30, 2025

Dealership Rating
Employee Rating

I recently bought a car from this dealership, and my experience has been nothing short of amazing. When I first brought it in for a brake light issue, they not only fixed it but also pointed out another More

by Beestingsnails
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for recommending Napleton Downtown Buick GMC! We're so glad our team was thorough and professional, making your experience a positive one. We look forward to doing business with you for many years to come!

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