Michael Akinboye

I had a great experience at BMW of West Houston. My sales associate Michael was very attentive and knowledgeable. He found me exactly what I wanted. With this being my fourth vehicle with this deale My sales associate Michael was very attentive and knowledgeable. He found me exactly what I wanted. With this being my fourth vehicle with this dealership, it’s amazing that the service continues to elevate and never disappoints. My finance manager , Corey Pitre explained everything with great detail and he took the time to review and answer any questions I had. Michael and Corey were amazing. More

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Great deals and pricing, Micheal was very knowledgeable about our needs and provided the best service. about our needs and provided the best service. More

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I am absolutely thrilled to share my outstanding experience working with Michael Akinboye at BMW. From the moment I stepped into the dealership, Michael's dedication to providing top-notch customer experience working with Michael Akinboye at BMW. From the moment I stepped into the dealership, Michael's dedication to providing top-notch customer service was evident. His wealth of knowledge about BMW vehicles and genuine passion for helping customers find their perfect match made the entire car-buying process an absolute pleasure. Michael took the time to truly understand my needs and preferences, patiently guiding me through the various options available. His professionalism, attention to detail, and unwavering commitment to ensuring my complete satisfaction were unparalleled. Thanks to Michael's expertise and unwavering support, I drove away in my dream BMW X4 feeling confident and excited. I cannot recommend Michael highly enough to anyone seeking a seamless, personalized, and truly exceptional car-buying experience. Thank you, Michael, for exceeding all expectations and making my BMW purchase a memorable and delightful journey! Unfortunately, my positive experience with Michael was overshadowed by the dismal service I received from the dealership's finance department. After finalizing my vehicle selection with Michael, I was directed to the finance department to complete the necessary paperwork. However, what ensued was nothing short of a nightmare. I was kept waiting for an exorbitant one and a half hours before anyone bothered to attend to me. When the gentleman (Reggie) finally got around to me, he was not only dismissive and unapologetic for the extensive wait time but also appeared disinterested in assisting me. Throughout the entire ordeal, he was constantly on the phone with his son, displaying a blatant disregard for my time and the importance of providing quality customer service. The lack of professionalism and empathy exhibited by the finance department is appalling and unacceptable. It is evident that customer satisfaction is not a priority for them. My experience with the finance department was utterly disappointing and tarnished what could have otherwise been a positive experience at BMW. More

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Michael was very attentive and helpful and made the experience of buying my bmw very pleasant. experience of buying my bmw very pleasant. More

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Michael Akinboye, Mack Albukhari, and Richard Beard made my lease purchase smooth and efficient. Great deals, amazing inventory selection and incredible service. Will refer friends and family to this dealer my lease purchase smooth and efficient. Great deals, amazing inventory selection and incredible service. Will refer friends and family to this dealership :) More

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I've purchased 3 cars from this dealership. They are always fair, polite and very helpful. Chris and Michael were extremely professional. They are always fair, polite and very helpful. Chris and Michael were extremely professional. More

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Michael Akinboye has a pleasant Personality and great mannerism. He knows the characteristics of each car and handles business well. If you ever visit the BMW of west Houston, make sure you ask for Mr. mannerism. He knows the characteristics of each car and handles business well. If you ever visit the BMW of west Houston, make sure you ask for Mr. Michael Akinboye! You won’t Regret it! More

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I am very disappointed with the folks at West .In early December I bought a CPO X5. In my haste to close the transaction I didn't notice 2 charges totalling $758 was added, so my bad for missing that. The December I bought a CPO X5. In my haste to close the transaction I didn't notice 2 charges totalling $758 was added, so my bad for missing that. The lesson learned, make sure to compare the deal sheet you agree on price, trade-in value etc to be the same as the final one one signs or they will stick it to you as well. Then I get home and I had received an email saying I could get $500 back from BMW financial for buying a CPO BMW. I immediately forwarded the sales rep the email I received. It's been 12 days and still no answer. More

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Car Buying Experience Michael is extremely professional, friendly, and knowledgable. He went above and beyond to make my car buying experience personable and comfortable. I Michael is extremely professional, friendly, and knowledgable. He went above and beyond to make my car buying experience personable and comfortable. I appreciate his efforts and great customer service. Thank you!!! Izze was also knowledgable and friendly. :) More

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Michael was very professional and respectful during the whole process. I never felt rushed or pressured. He answered all my questions and made this process quick, easy, and enjoyable. whole process. I never felt rushed or pressured. He answered all my questions and made this process quick, easy, and enjoyable. More

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