Michael Albertson | Page 8

Michael, John and Paul - Wonderful Team Unexpectedly, I was in need of a vehicle. After extensive research, I narrowed my search down to two possible vehicles. Ideally, they were both locate Unexpectedly, I was in need of a vehicle. After extensive research, I narrowed my search down to two possible vehicles. Ideally, they were both located at MOG Mini. Their online services conveniently allowed me to enter my information and confirm the vehicle's availability. The following morning, John (Sales Mgr) contacted me and assured assistance as well as confirmed availability of both vehicles. He had someone text me a video of both cars. John coordinated my visit with Michael. Upon my arrival to MOG Mini, I was pleasantly greeted by Michael Albertson, Sales Advisor. Although one of the cars I was interested in was sold minutes prior to my visit, Michael's reactive and empathetic response assured me nothing would stand in his way of helping us. He patiently listened to my requests (which didn't give him a lot of wiggle room) and showed us options that met my requirements, both aesthetically and financially. After narrowing down his offerings, he located my desired vehicle in NC. He and John easily met our price and began coordinating the vehicle transfer. Michael noticed my insecurities and paused our business transaction. Because the vehicle wasn't physically present, I was very unsure with my decision. Michael was beyond transparent, educated, and friendly. He, again, took additional time to educate us and provided facts on why the vehicle met my requirements. He switched roles from "sales guy" to "human" and with emotional intelligence, calmed my nerves and allowed me a moment to breathe. Honestly, his calm nature eliminated all pressures and insecurities which was the convincing factor in our decision. After confirming if I was ready to move forward, Michael introduced us to Paul, the finance guy. Paul has a cool and collected demeanor. We negotiated a wonderful interest rate and with his educated input, purchased the appropriate warranty. After finalizing our purchase, I was given a loaner vehicle until my car arrived. Within three days, my car arrived. After test driving and confirming my purchase was indeed what was promised, Michael educated and showed me all of the new car features. This MOG Mini team should be cloned! They're exceptional and very well versed in their line of business. They don't miss a beat, are seamless, and ensure they meet customer value. Michael was a life saver and I can't thank him enough. His professionalism, transparency, charisma, and understanding were superb. I 110% recommend his services to whomever is in the market. More

Helpful 0

Report | Print

Got what I wanted and more Very clean and well maintained dealership sales will make sure u get the price you want. I would recommend micheal albertson to any one that is in the Very clean and well maintained dealership sales will make sure u get the price you want. I would recommend micheal albertson to any one that is in the line of a new or used car More

Helpful 0

Report | Print

Purchase of new MINI Clubman Michael has been amazing. He was very helpful in making our decision. He did not use high pressure sales in any way. I highly recommend him as your Michael has been amazing. He was very helpful in making our decision. He did not use high pressure sales in any way. I highly recommend him as your sales rep. More

Helpful 0

Report | Print

Awesome experience!!! We started out by Looking on their website and found what we liked. Michael Albertson got in contact with us shortly after that to go over options wit We started out by Looking on their website and found what we liked. Michael Albertson got in contact with us shortly after that to go over options with us. We came down to look at the vehicle and they had it out front waiting on us. Michael and his team was very easy to talk with and eager to help. They made the whole experience very comfortable and enjoyable with no pressure. I will definitely go back a 3rd time to buy another vehicle from them and recommend others to visit them. More

Helpful 0

Report | Print

right Car right price They had the right color car with the right options and were willing to sell it for my price. Fairly easy to deal with. When in the market again would They had the right color car with the right options and were willing to sell it for my price. Fairly easy to deal with. When in the market again would consider purchasing here again. More

Helpful 0

Report | Print

excellent they worked with us very well and was super super friendly. we left very happy with our overall purchase and will absolutely spread the word. they worked with us very well and was super super friendly. we left very happy with our overall purchase and will absolutely spread the word. More

Helpful 0

Report | Print

Soecial Thanks to Michael Albertson Working with Michael was easy and straightforward. He really did do everything he could to help make our deal work. A 25 word minimum for a voluntar Working with Michael was easy and straightforward. He really did do everything he could to help make our deal work. A 25 word minimum for a voluntary review is bogus, so I added this sentence. More

Helpful 0

Report | Print

" THE GREAT MINI " I WAS VERY PLEASED WITH THE WAY THE SALESPERSON TOOK GOOD CARE OF MY WIFE AND MYSELF. THEY REALLY WORKED HARD TO HELP US GET THE RIGHT VEHICLE AND AT I WAS VERY PLEASED WITH THE WAY THE SALESPERSON TOOK GOOD CARE OF MY WIFE AND MYSELF. THEY REALLY WORKED HARD TO HELP US GET THE RIGHT VEHICLE AND AT THE PRICE WE COULD AFFORD. KEEP UP THE GOOD WORK. More

Helpful 0

Report | Print

Good experience Most of the communication was via email and phone calls. Never set foot in the dealership, but Michael and Daniel were a great help in answering all o Most of the communication was via email and phone calls. Never set foot in the dealership, but Michael and Daniel were a great help in answering all of my questions and making a deal. They even helped in setting up delivery of the car to my home on a Saturday morning! More

Helpful 0

Report | Print

Simple and no pressure Had a wonderful experience. Simple, and informed with all questions and willing to go the distance with me to ensure I had a wonderful and memorable e Had a wonderful experience. Simple, and informed with all questions and willing to go the distance with me to ensure I had a wonderful and memorable experience. Michael Albertson was very friendly and capable to my needs. The financial officer Milton Meeks was equally friendly and capable. Wonderful dealer. I would assuredly recommend this dealer and the salesmans to my friends. More

Helpful 0

Report | Print