Michael Andrews | Page 2

Great customer services and very professional, the best dealer in north shore area Thanks for your help…. dealer in north shore area Thanks for your help…. More

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I came in to look at a 2020 E class after eyeing it online for a week. When I got there Skip and Michael had a interesting talk about a car's value. which I agreed upon. Which led me to the finance off online for a week. When I got there Skip and Michael had a interesting talk about a car's value. which I agreed upon. Which led me to the finance office. Which is when I met with Awara he led me through all of my options and other goodies. I was almost done with all the paper work when a rush of regret came over me. Awara at no point pushed me into finishing the sale while he did try to cheer me up with personal stories I knew that this was not the car that I was envisioning myself in. I felt horrible for wasting everyone time and while they probably had anger towards me (I know I would have) They did not show an ounce of it and kept professional and thoughtful the whole time. One of the best experiences I've had at a dealer ship (I don't think most people would say that when they back from a deal). When I find the car that calls out to me I will make sure to purchase it from here. More

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Great service! Quick and easy! I love bringing my car here for service! Highly recommend! Quick and easy! I love bringing my car here for service! Highly recommend! More

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Modern, efficient and attentive to customer, not much wasted time. Typical negotiations but they listen to my opinions wasted time. Typical negotiations but they listen to my opinions More

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Great service, efficient, awesome salesperson, managers, quick finance process, drive service to pickup new vehicle!!! quick finance process, drive service to pickup new vehicle!!! More

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Their service is so good and friendly, they are all nice and excellent in service. I recommend everyone who owns Mercedes should come to Lynnfield Mercedes 👍 and excellent in service. I recommend everyone who owns Mercedes should come to Lynnfield Mercedes 👍 More

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Flagship has a great team approach to providing an outstanding customer experience! Sales and Leadership taking a consultative approach meeting my needs (financial, physical, and emotional)! Servic outstanding customer experience! Sales and Leadership taking a consultative approach meeting my needs (financial, physical, and emotional)! Service Management/Mechanical Technicians providing a speedy, competent experience to solving problems and executing on simple maintenance! A great team! More

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I purchased Glc 300 at flagship, I was very satisfied with their service. Dumitru and Will are very professional, nice pleasant salesman. Two Thumbs up! with their service. Dumitru and Will are very professional, nice pleasant salesman. Two Thumbs up! More

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Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn’t the happiest with the original online and phone correspondence. Very quick off the phone, “no negotiation,” They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. All in all I’m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process. More

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Awara and Phil Awara...and Phil were both super nice & attentive to all of my questions/needs. Very friendly, and helpful....made the perfect deal happen for me! Awara...and Phil were both super nice & attentive to all of my questions/needs. Very friendly, and helpful....made the perfect deal happen for me! More

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