Michael Audino | Page 42

Very pleased with overall experience! We went to Sullivan's to look at a specific used vehicle which we had seen online. Shelley came out to see if she could help us within minutes of our We went to Sullivan's to look at a specific used vehicle which we had seen online. Shelley came out to see if she could help us within minutes of our arrival. She wasn't pushy at all, but very helpful! When the vehicle we went to look at was available (it was being detailed), Shelley brought it around the building for us to look at. At this time, Shelley told us they had put new tires, a new battery, and a new serpentine belt on the van. Every request that we had was met, including arrangements being made for us to take this vehicle across the city to be checked out by our mechanic. Shelley was with another customer when we returned, but she made sure we were comfortably seated and had something to drink and checked on us several times while she finished with the other customer. Once Shelley was available to help us, the deal was made on the vehicle. Paperwork was written up and delivered to us by Mike in a very professional manner. We have never been able to look at and purchase a vehicle in one day before. We were very pleased with the way we were treated at Sullivan's! More

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efficient, pleasant and effective Victor Melendez at Sullivan Buick was a pleasure to work with. He was thorough, honest, and knowledgeable. We came in with a car we didn't like and l Victor Melendez at Sullivan Buick was a pleasure to work with. He was thorough, honest, and knowledgeable. We came in with a car we didn't like and left with one we love. More

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Outstanding customer service I wanted to commend shelly and mike on outstanding skills on getting me into a car when i was in dire need of a car . Will be thankful forever on I wanted to commend shelly and mike on outstanding skills on getting me into a car when i was in dire need of a car . Will be thankful forever on both of them. Best treatment ever ive had buying a car at this dealer. Im a customer on 4th car thru them. More

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Excellent Experience We went in today to have our 2014 Terrain serviced and left with a 2019 Terrain with all the bells and whistles. We were very pleased with our 2014 a We went in today to have our 2014 Terrain serviced and left with a 2019 Terrain with all the bells and whistles. We were very pleased with our 2014 and the service we have always received at Bill Sullivan’s Buick-GMC in Arlington Heights. But today we need to thank Geoff Sulkowski in the Service Department, Shelley Barr in Service/Sales, Mike Audino in Management, and Carrie Herrera in Finance for all the time they each took explaining the options available to us. We are very appreciative and also excited to have a beautiful new SUV. We highly recommend Bill Sullivan Buick-GMC for purchasing and servicing your vehicle. More

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Amazing Service!!! My wife and I would love to begin by thanking the entire staff, specifically Eliot, for the excellent service we experienced from the beginning to en My wife and I would love to begin by thanking the entire staff, specifically Eliot, for the excellent service we experienced from the beginning to end. He was very patient and kind to us the whole 7 hours we spent there debating vehicles. They truly made us feel appreciated and well taken care of. We were in a bad situation from a previous purchase at another dealership and they assisted us in getting out of it, all while getting us into two newer vehicles. I would recommend this team and dealership to anyone. Thank you once again!!! More

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Love being Part of the Sullivan Family This is the 2nd car we've purchased from Sullivan. We absolutely LOVE working with the entire team. The Service team - especially Victor Gomez - k This is the 2nd car we've purchased from Sullivan. We absolutely LOVE working with the entire team. The Service team - especially Victor Gomez - know us and always takes good care of us. We trust him and his advice. We knew it was time to trade in and we looked to him and the Sullivan team to help us find that perfect car. Thank you for treating us like family and having our best interest in mind. More

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Great buying experience Excellent buying experience! Our salesperson, Shelley Barr, provided excellent customer service. Very helpful in answering all technical questions. Of Excellent buying experience! Our salesperson, Shelley Barr, provided excellent customer service. Very helpful in answering all technical questions. Of utmost importance no pressure selling! Shelley worked with us in all aspects in the buying process. She listened and understood our needs and the price point. Shelley made it happen! The sales manager, Michael Audino, was a pleasure to work with also, very willing to work with our needs and expectations. Our service questions on our purchase was immediately answered personally by the service manager, Victor. The information Victor provided was super helpful. I highly recommend this dealership and Shelly Barr! Buy a Buick! you will not be disappointed with the product or the support of this dealership and staff! Carol D. More

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Sales team Working with your team, specifically Shelly Barr and Mike Audino was a great process. They were helpful, upfront and made the process go very smoothly Working with your team, specifically Shelly Barr and Mike Audino was a great process. They were helpful, upfront and made the process go very smoothly. Thanks for all of your assistance! Matt C. More

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Awesome staff My experience was great. From the moment I walked in the door. Your staff was friendly and patient. This place gets 5 🌟 🌟 🌟 🌟 🌟 I will share my e My experience was great. From the moment I walked in the door. Your staff was friendly and patient. This place gets 5 🌟 🌟 🌟 🌟 🌟 I will share my experience with all my friends and family. Thank you guys ? More

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Outstanding Sales Team The Sullivan team went ABOVE and BEYOND to ensure my husband and I had the absolute best customer service. First, Shelley Barr introduced me to my dre The Sullivan team went ABOVE and BEYOND to ensure my husband and I had the absolute best customer service. First, Shelley Barr introduced me to my dream car. I thought it would be out of my price range for sure. However the staff worked diligently finding financing that fit our budget perfectly. I can’t thank everyone enough who helped make this experience such a pleasure. You’ve changed my entire perspective on buying a car. I can’t wait for all our friends and family come to Sullivan for the best personal service a buyer could ask for. More

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