Over all my experience with Motorcars was great. They were very accommodating, the car I was wanting in Lansing was actually at their other location in Kalamazoo. It was not a big deal I should have called first however, Motorcars has transported my car in just a few hours. The body was clean and the interior was nice. I really don’t have any complaints.
"Would definitely recommend!"
Answered all of my questions and concerns right away. Helpful throughout the whole process! Love Motorcars of Lansing and will most definitely recommend them to family/friends!
"Best Dealer new or used"
They helped me get into a great suv and because of my job situation they made sure the car was in great working condition before I drove it off the lot.
"Best dealership in the world!!!"
Motor cars is great and always ready to go the extra yard! They searched long and Hard and found the truck no one else could find me anywhere. I love motor cars and wouldn’t buy a car anywhere else!!
My experience with Michael, the General Manager, was great. He responded promptly to my inquiry and was transparent about the condition of the XTS I wanted.
My schedule is hectic; I appreciated his willingness to work around my schedule with a professional demeanor.
By the way, I’m enjoying my new, used car!
Sales ppl patient and nice would reccommend to everyone! Owner john was awesome, along with the rest of the staff! Most helpful dealer ive ever been to, no pressure!
"Overall Positive dispite a few issues with the car."
I’ll start with the bad first. I had to wait an hour and a half after arriving to do a test drive I had scheduled. A week after purchasing the car the transmission blew up. (Not there fault just unlucky) After purchasing the car I had my mechanic inspect and he found <10% pads remaining on front brakes. A couple of broken items on the interior that were not disclosed before purchase. Basically, I think they had gotten the car a day before I arrived to test drive. Maybe they shouldn’t post online until all inspections have been complete. Now onto the good. I gave them 4 stars above because they corrected every one of the cons above at no cost to me (other then having to drive to Lansing). I don’t think they were legally obligated to do this because the car was sold as is. I respect them for this and think that I would buy another car from them (as long as it had been fully inspected :)) Everyone we met was friendly and made our car buying experience as unstresfful as possible.
"Five star rating "
Great customer service, a great vehicle and a great car salesman!
Mike made sure everything was properly handled and I would recommend motorcars to everyone!!
- Joe Thurman
This is my third vehicle with these guys,they always have great selection of vehicles.if they dont have what your looking for they will get it for you. Best dealership in michigan i will always buy my vehicles here!
I always felt welcome when I walked in, even at the end of the work day. It’s trying to purchase a car when you work a 8-5:30 job....thanks for working around my schedule.