Michael Ball | Page 23

Ed Martin Toyota made the buying process stress-free. This is the third car I have purchased through them and it was a great experience each time. This is the third car I have purchased through them and it was a great experience each time. More

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The staff at Ed Martin Toyota were extremely knowledgeable and helpful. We are from out of state and were in transit. My wife and I were able to arrive with all processing ready to go. We are ex knowledgeable and helpful. We are from out of state and were in transit. My wife and I were able to arrive with all processing ready to go. We are extremely pleased with the whole experience. More

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Dealership was easy to work with and found the vehicle we were looking for very quickly. were looking for very quickly. More

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Michael at Ed Martin was great to work with. He found us exactly what we were looking for. exactly what we were looking for. More

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Michael was knowledgeable and friendly. Didn't pressure us. Dealership was very clean and modern. Sam, in finance made the process really simple us. Dealership was very clean and modern. Sam, in finance made the process really simple More

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Very poor experience buying from Ed Martin Toyota. Car I ordered arrived from Toyota factory with a hitch that I did not order. No advance warning of mistake. I arrived to pay the agreed upon price and t ordered arrived from Toyota factory with a hitch that I did not order. No advance warning of mistake. I arrived to pay the agreed upon price and take my car home. However, Ed Martin Toyota felt it was my responsibility to pay full price for this part I did not order or authorize. Asked GM (Eric S) to get involved. His best offer was to split cost of hitch or wait on another car forthcoming. Not sure why this obvious mistake between Toyota and the dealer became my problem to pay for but Eric felt it was best to have the customer pay a higher price for this Toyota mistake. Attitude was also very negative as if he would as soon not have my business……the customer who did nothing wrong. I would absolutely go to a different Toyota dealer in the future……one that cares for their customers and owns up for and takes care of their or their suppliers mistakes More

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Pleasant experience with this dealership. Salesman was Michael Ball, helpful and friendly, would recommend or buy from again Michael Ball, helpful and friendly, would recommend or buy from again More

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Great people to work with! We have now purchased three cars from this dealership and have had a great experience every time. They are helpful, honest, and fair. Would highly recommend them to others. cars from this dealership and have had a great experience every time. They are helpful, honest, and fair. Would highly recommend them to others. More

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Sales rep Michael Ball was a pleasure to work with. He was knowledgable and courteous. I ordered the car and he kept me informed as to delivery. was knowledgable and courteous. I ordered the car and he kept me informed as to delivery. More

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The process couldn’t have been any more seamless. Michael was friendly. Sam made the financing portion easy. would highly recommend Ed Martin and Michael! was friendly. Sam made the financing portion easy. would highly recommend Ed Martin and Michael! More

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