Michael Ball | Page 28

This was a non-pressure sales experience for us. Both the sales person and finance person, while checking all the sales boxes, once we said no did not push the add on. Let us do all the paperwork and com the sales person and finance person, while checking all the sales boxes, once we said no did not push the add on. Let us do all the paperwork and come back a coincidence of days later to put down our portion of the sale price. Didn’t ask for a deposit to hold the car. More

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The vehicle I had purchased 3 months ago from Ed Martin 3 months ago was just totaled. My previous experience with Michael Ball was overall pleasant and non pressured. I decided to go with Ed Martin again t months ago was just totaled. My previous experience with Michael Ball was overall pleasant and non pressured. I decided to go with Ed Martin again to get a replacement. This was a good experience. I never felt like I was pressured to purchase anything I didn't want to buy or spend more than I was comfortable with. I had found a lower priced vehicle to the make and model I ended up purchasing from Ed Martin advertised at another dealership. Ed Martin beat the other dealers price by a fair amount and earned a return customer. I made it clear that I did not/ would not want to be offered additional warranties/maintenance packages and they followed through with request. I got exactly the vehicle I wanted with minimal stress involved following a totaled vehicle. More

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I love my Nissan Rouge. Thanks to Ed Martin in Noblesville, I have found my dream car. This would have never happened without Michael Ball. Michael is really down to earth and easy to talk to. He Noblesville, I have found my dream car. This would have never happened without Michael Ball. Michael is really down to earth and easy to talk to. He is very honest and helpful. If you are looking for a new vehicle, I would highly recommend Ed Martin Toyota in Noblesville! More

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Got the car I wanted!!! I had been searching online several weeks for a used Nissan Murano that was accident free and had low mileage. Late one night while scouring the Internet I found a used Nissan M several weeks for a used Nissan Murano that was accident free and had low mileage. Late one night while scouring the Internet I found a used Nissan Murano at Ed Martin Toyota. I read a description of the car that had recently arrived. I filled out the necessary info and the next morning Michael Ball sent a video of the car’s exterior and interior, while explaining the features. A couple of days later I test drove the Murano . Michael communicated with us frequently...keeping us in the loop. Michael always returned calls in a timely manor. He was candid when answering our questions. I appreciate that quality in a person, so as not to be lead on a wild goose chase. He was genuine, compassionate and courteous.. Ed Martin Toyota’s service department checked out and repaired a couple of very minor issues. Now I’m driving a beautiful Murano. UPDATE: when we went to pick up the car Michael was off that day . Someone else got us the keys The guy was in a rush... he quickly handed us the keys with no explanation. It took us a while to learn different functions of the vehicle before we drove it off the lot. He should have given us a little go over of the car but he did not we felt very slighted. We paid for vehicle and now they were done with us . Also we had expensive covers for the vehicle that we traded in and Michael said that he would get them to us to this day we have not even heard one word. Little disappointed about that . More

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Overall, I would say we had a great experience! Everyone was very helpful and friendly and answered all of our questions in a timely manor. Michael Ball worked with us and helped us every step of the way a was very helpful and friendly and answered all of our questions in a timely manor. Michael Ball worked with us and helped us every step of the way and Sam Smith did a great job handling our financing. We enjoyed working with them both. It was worth the drive and we would definitely recommend Ed Martin Toyota! More

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Michael Ball and associates were courteous and easy to talk to. They made sure I got exactly what I wanted for the price I was willing to pay. talk to. They made sure I got exactly what I wanted for the price I was willing to pay. More

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In a world where ‘customer service’ has regularly become a contradiction - Michael Ball provided us with genuine honesty and compassion... and he sold us a car, too. We took several days to decide on a c a contradiction - Michael Ball provided us with genuine honesty and compassion... and he sold us a car, too. We took several days to decide on a car, but he never grew impatient. He met us on his day off to finalize the sale. His communication was both prompt and specific to our needs. Michael’s decency towards us was greater than any commission he earned on a sale. Count me among the group of people that don’t often write reviews. But, Michael, Marc and Ed Martin Toyota was worthy and deserves the recognition for their customer service. More

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Michael at Ed Martin Toyota was absolutely wonderful to work with! He made the process of buying me new Highlander so smooth. From the very moment I walked in, I was greeted with friendly faces and people work with! He made the process of buying me new Highlander so smooth. From the very moment I walked in, I was greeted with friendly faces and people ready to help! Michael had my vehicle already pulled up and ready for the test drive. The entire process was seamless from the moment I walked in, until the moment I drove away. I will absolutely be sending everyone I know to Ed Martin Toyota. More

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I am thankful for Stephanie working hard to find me what I wanted. Michael Ball walked me through the process of buying my Prius. He was welcoming and listened well. I felt confident he had my best interest I wanted. Michael Ball walked me through the process of buying my Prius. He was welcoming and listened well. I felt confident he had my best interest in mind. Thank you for making this a smooth process! More

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Everything went very smoothly. Although it did take a significant amount of time to finish up the paper work. I attribute this to being the last day of the month and last day of the year. I would cert significant amount of time to finish up the paper work. I attribute this to being the last day of the month and last day of the year. I would certainly recommend Michael to anyone. More

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