Michael Barlow | Page 4

Experienced, honest and knowledgeable My experience was excellent. Subaru Bob knew his product and followed up on every question I gave him. Customer Service was excellent and I would re My experience was excellent. Subaru Bob knew his product and followed up on every question I gave him. Customer Service was excellent and I would recommend to anyone interested in a Subaru to go see him. It was great working with someone who loves their job and the product he is selling. My buying experience was straight forward , no hassel, no games and no pressure. I che could do it , he did and I will certtainly buy my next one from him. More

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Easy, comfortable, very satisfying After contacting two other Subaru Dealerships, I reached out to Troncalli Subaru. Stephanie Culver answered my inquiry. She included some informatio After contacting two other Subaru Dealerships, I reached out to Troncalli Subaru. Stephanie Culver answered my inquiry. She included some information regarding the type of vehicle I was looking for. I called her and asked more questions. She did some research on locating more vehicles, explaining that ordering a car can be just as easy and discounted as a lot purchase. We texted back and forth several times and then I made an appointment. She was so gracious and easy to work with. The manager was accessible and very helpful. The numbers guy was easy to talk with. All of them treated me we respect, friendliness and were very knowledgeable about their products. I walked out with a car-- and that is something I don't do every decade! More

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Stephanie is the best, forget the rest We had thought about a replacement for my wife's 2008 Acura TL for some time. It had been a great car, but it had 170,000 miles and I wanted her to ha We had thought about a replacement for my wife's 2008 Acura TL for some time. It had been a great car, but it had 170,000 miles and I wanted her to have something newer, safe and reliable. We had rented a Subaru while visiting Yellow Stone National Park and my wife liked everything about it. Sooo.... Test driving an Outback is a challenge. Nobody has them. We found a dealer with a 2015 (we bought the 2016) and my wife was sold. We went to dealers in Augusta, Atlanta , Macon and Decatur and were contacted by Stephanie with Troncalli via email. We did that aggravating dealership thing (let me talk to my Manager) with the other dealers . I wanted a drive out price. Stephanie was the only one who gave me a drive out price price without me asking and gave me a line by line accounting of the fees/taxes. Stephanie had the best price on the Outback, the best trade in price, and made this as easy as this could be. What more do you want? SE More

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stephanie is great Great upfront price and Stephanie the saleswoman was super. On my first visit M Lubanski was rude when I tried to negotiate the price ...so I looked Great upfront price and Stephanie the saleswoman was super. On my first visit M Lubanski was rude when I tried to negotiate the price ...so I looked at other places, but no one came close to matching the price, and Stephanie was that good... so I came back. I love my new crosstrek! More

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Part of the Family We have made 3 purchases at Troncalli Subaru and over the years have had all maintenance on these 3 vehicles completed in the Troncalli Service Depart We have made 3 purchases at Troncalli Subaru and over the years have had all maintenance on these 3 vehicles completed in the Troncalli Service Department. Nothing but top notch service from Sales, Finance, Parts (for accessories) and Service. Have referred friends to this dealership and they are now part of the family too. Like going to "Cheers", "where everyone knows your name...". More

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Pleased Positive purchasing and service experience from this dealership. Bobbi in sales, and Tim in the service department always take care of me. I'm on my s Positive purchasing and service experience from this dealership. Bobbi in sales, and Tim in the service department always take care of me. I'm on my second Subaru from this dealership. Nothing but good things to say. More

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Amazing experience!! We had a great experience with Troncalli. We couldn't be happier with the attention and service they provide. Bobbi Patterson was very helpful and pat We had a great experience with Troncalli. We couldn't be happier with the attention and service they provide. Bobbi Patterson was very helpful and patient answering to every question we made and Michael Barlow was great also. We got a 2015 Subaru Forester from them and a 2016 WRX. I'd recommend this dealer. More

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Outstanding Dealership and Service! Without a doubt, buying our new Forester from Subaru Bob was the best car buying experience we've had to date. Not only was Subaru Bob and the rest of Without a doubt, buying our new Forester from Subaru Bob was the best car buying experience we've had to date. Not only was Subaru Bob and the rest of the staff very knowledgeable, but also very professional, courteous, and really made you feel like family. Bob was extremely patient with us throughout which allowed us to leave the dealership at the end of the day knowing that we got the perfect vehicle for us. We couldn't be happier about our purchase. Thanks Suburu Bob and Troncalli Subaru! More

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Best car buying experience ever! This dealership is top notch. "Subaru Bob" helped us pick out the perfect vehicle and was extremely patient. He made it fun and very enjoyable. We lov This dealership is top notch. "Subaru Bob" helped us pick out the perfect vehicle and was extremely patient. He made it fun and very enjoyable. We loved testing out all the models! We found our perfect match and could not be happier. Mike Barlow was also very helpful and made sure all the paperwork went smoothly. What a fun day! More

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My best car buying experience (12+ car purchases) BY FAR! I recently purchased a 2015 Subaru Outback from Troncalli Subaru. I'm incredibly picky... my expectations are high... and, candidly, I'm not easy to I recently purchased a 2015 Subaru Outback from Troncalli Subaru. I'm incredibly picky... my expectations are high... and, candidly, I'm not easy to please. In short, I was overwhelmed by how positive my experience was in EVERY respect, from beginning to end. Michael Barlow (Manager) and Eric Kosa (Sales associate) are simply outstanding. They listened intensely... communicated perfectly... and were consistently focused on delivering my total satisfaction. There were zero hoops and loops... zero surprises... zero disappointments. My car (3.6R Limited in Carbide Gray Metallic) was not immediately available, but they swiftly got it into my hands, even though I changed colors (from Black) after the original order was placed. Pricing was excellent, without having to go through the wrestling matches I've always experienced with other dealerships. These are two of the most likable guys on the planet (Michael and Eric)... but, more importantly, they deliver outstanding service and are on top of every detail. This was, by far, my most positive car buying experience (out of 12+ purchases) in my life. This was my first purchase with this dealership, and I am absolutely now a loyal customer! "I'll be back" (spoken in the voice of Arnold in The Terminator)! JW More

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