Michael Barlow | Page 6

I enjoy having my car serviced at Subaru. Conrad is professional and pleasant, and I enjoy talking with him. He explains any needed service clearly and will explore options with me that fit my budget. professional and pleasant, and I enjoy talking with him. He explains any needed service clearly and will explore options with me that fit my budget. The sales team, including Tom and Bob, always notice when I am visiting and are friendly to my children and me, making sure we have what we need while waiting on my Outback. I truly appreciate the clean, warm and inviting waiting area, and the cubicle and free Wi-Fi that allows me to telecommute for my job when needed. Subaru scores 5 out of 5 with me! More

Helpful 0

Report | Print

This is our first Subaru purchase. We dealt primarily with Bob Cichocki. Bob does an excellent job. He is courteous, honest, friendly and has a sense of humor. Bob exhibits the personality traits one wou with Bob Cichocki. Bob does an excellent job. He is courteous, honest, friendly and has a sense of humor. Bob exhibits the personality traits one would hope to have in a friend. He has a broader perspective than just making a sale. For me, all this is important. Beyond our experience with Bob, our experience with all the other individuals was also very positive. I would have to say, in our history of purchasing a new vehicle, this has been a great experience. And on top of all this, our new 2013 Outback is also great. The quality of workmanship and safety features in this vehicle is excellent. When you couple all this with a very reasonable selling price, it makes for an exceptional experience. I would highly recommend to anyone, not only Bob Cichocki and the entire Troncolli dealership, but the Subaru vehicle as well. More

Helpful 1

Report | Print

I have dealt with Troncalli Subaru for 3 years and have been completely satisfied in every aspect. I love my Outback and highly recommend the dealership for both sales and service. been completely satisfied in every aspect. I love my Outback and highly recommend the dealership for both sales and service. More

Helpful 0

Report | Print

I found a car they had online and contacted Tom Martin. He was very professional, thorough, and responsive to all of my questions and needs. When I arrived from Florida to pick up the car, Bobbi gave me an He was very professional, thorough, and responsive to all of my questions and needs. When I arrived from Florida to pick up the car, Bobbi gave me an extremely thorough orientation to the car. Mike handled the financial arrangements and Tom made sure the experience was seamless. I cannot be more pleased with the process and love my new 3.6 Limited Outback. I had a great drive back to Florida. Kudos to this group. They are a five star group. Dayn Boitet DDS Fleming Island FL More

Helpful 0

Report | Print

Eric was "super" - went the extra mile - even delivered the car to my home - real professinal! Been a service custom for 6 years.It was great service that made me comfortable buying from your " delivered the car to my home - real professinal! Been a service custom for 6 years.It was great service that made me comfortable buying from your "store". More

Helpful 0

Report | Print

This was my third new Subaru, and the first I purchased at troncalli. They were very friendly and helped me get a great deal. I look forward to working with them again when my wife's Outback comes off leas at troncalli. They were very friendly and helped me get a great deal. I look forward to working with them again when my wife's Outback comes off lease in June. Service has been excellent on all 3 Subaru. More

Helpful 0

Report | Print

Sales experience on the purchase of a new 2012 Subaru Outback exceeded all expectations. Was welcomed back to the dealership (like a long lost relative, returning home) by both Bob Cichocki and Tom Mart Outback exceeded all expectations. Was welcomed back to the dealership (like a long lost relative, returning home) by both Bob Cichocki and Tom Martin. Before leaving on Saturday (after my test drive) Bob advised that Conrad wanted to see me and say hello. My return on Monday was to purchase a new Subaru. I had decided over the weekend, I wanted to test a different model, to make sure that I was purchasing what would do best for my long term use. This additional test drive was quickly arranged. We returned to the dealership for a quick, efficient painless closing on the purchase of our new Subaru Outback. Even Conrad Macarthur, came thru from Service to his his congratulations on the purchase of a new Subaru. The only question, I could possibly have, is why doesn't everyone treat their customers (or as they are called at Troncalli, their guests) as the dream team at Troncalli Subaru does? Many thanks once again for the outstanding experience ! More

Helpful 0

Report | Print

I was initally contacted by Eric Kosa and later by Tom Martin in regards to a new Subaru Outback by email. Eventually, we settled on a reasonable price online and I went to the dealership on a Saturday a Martin in regards to a new Subaru Outback by email. Eventually, we settled on a reasonable price online and I went to the dealership on a Saturday and concluded my deal. Eric Kosa and Tom Martin and all of the staff were friendly and helpful and it wasn't the typical unpleasant in your face pressure you feel at other dealerships. Eric spent a lot of time with me going through the car and answering all of my questions. I felt like I got a good deal on a great car and definitly would do business with them again. I have had prior experience with their service department with my old Subaru and really enjoyed working with Bill who is an excellent mechanic. More

Helpful 0

Report | Print

I have been a Troncalli customer for over 20 years and have always been satisfied with their excellent sales and service. Their employees are honest, efficient, curteous and professional. I'm now on my have always been satisfied with their excellent sales and service. Their employees are honest, efficient, curteous and professional. I'm now on my second Subaru Outback and always feel confident in all the work done on my automobile and know it's safe to take on any trip with my family. If my car needs to be fixed, they fix it. If it does not need to be fixed, they tell me the truth. What more could anyone ask. Sincerely, Gene Alderman Cummig, Ga. More

Helpful 0

Report | Print

My persuit of the best AWD system available led me to Subaru and Bob Cichocki (Subaru Bob) the very best Sales Person I have ever encountered. I informed him up-front that I was researching and not ready Subaru and Bob Cichocki (Subaru Bob) the very best Sales Person I have ever encountered. I informed him up-front that I was researching and not ready to purchase but when I was ready I would purchase from him because of his patience/expertise and no preasure tactic of sale. Bob patiently took my wife and myself on numerous test drives explaining every aspect of Subaru and Troncalli Subaru including introductions to Tim Martin (sales Mgr) and Conrad Macarthur (Serv. Mgr) After nearly two months of research I returned to Subaru Bob and ordered our Subaru, a 2012 Outback Limited taking delivery In Dec. 2012. Recently my wife and I drove to Wisconsin and experienced a slight malfunction as the (Check Engine Light) came on, we called the service dept.and Tom Martin quited our fears and took the time to locate the nearest Subaru dealer in Madison Wisconsin with phone numbers and directions. The problem was quickly located/serviced and corrected, (Loose Gas Cap) and we were on our way. I have to ad the fact that Iam 78 years old and have purchased a number of automobiles during my lifetime and I have never experienced the pleasures of the car buying experience given that Troncalli Subaru, Subaru Bob, Tom Martin, Conrad Macarthur and the entire staff of this dealership, including Subaru manufacturing. Thank you Mr. Troncalli and your entire staff. More

Helpful 0

Report | Print