Michael Bateman | Page 6

I had to bring my car in 3 multiple times after being told it would be done the second time. I also had to remind about things that needed to be done. Also was not provided a rental like warranty agreeme told it would be done the second time. I also had to remind about things that needed to be done. Also was not provided a rental like warranty agreement which caused conflict in my personal life. More

by GOLDEN.KRISTINA Verified Customer Verified Customer

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Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backwards to make sure I was satisfied. Thank you! More

by CAROLYNLOETHEN Verified Customer Verified Customer

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Kept me informed of service through entire service process experience. Michael was personable and efficient. Great to work with. process experience. Michael was personable and efficient. Great to work with. More

by rumdo Verified Customer Verified Customer

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Brought car in for 80,000 mile service, service done and later a tire sensor light came on . Was not on before. Wanted $220 to replace. Makes me want to buy a Chevrolet next time. later a tire sensor light came on . Was not on before. Wanted $220 to replace. Makes me want to buy a Chevrolet next time. More

by Kent123 Verified Customer Verified Customer

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Car was fixed quickly, fine job on that end. But during checkout, I was told it would be $400+ instead of the $100 deductible for my warranty and when corrected on it, the woman said she didn't But during checkout, I was told it would be $400+ instead of the $100 deductible for my warranty and when corrected on it, the woman said she didn't even look. If I wouldn't have said anything, I would've been charged way more than I was supposed to. More

by Anthony Verified Customer Verified Customer

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The automated phone system set up an appointment for my 2021 Ford Ecosport and when I arrived at Joe Machens Ford Mike informed me that no appointment was scheduled and showed me I nor the Ecosport were on 2021 Ford Ecosport and when I arrived at Joe Machens Ford Mike informed me that no appointment was scheduled and showed me I nor the Ecosport were on the schedule. He said he would try to squeeze me in and did and got my vehicle beck to me the next day. More

by kkennon Verified Customer Verified Customer

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Michael is a valuable asset for Capital City Ford. This dealership is a nice place to go for service! This dealership is a nice place to go for service! More

by Bandmanretired Verified Customer Verified Customer

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I was very pleased with the work done. Would come back for work in the future Would come back for work in the future More

by Ed Verified Customer Verified Customer

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Michael was courteous, professional and seemed knowledgeable. My vehicle was finished in a timely manner. knowledgeable. My vehicle was finished in a timely manner. More

by JNCBUCKNER Verified Customer Verified Customer

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They took real good care of me and was very nice and kept me updated on my car kept me updated on my car More

by mysamr Verified Customer Verified Customer

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