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Michael Bateman

Overview Reviews (88) Inventory (349)

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Michael Bateman

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.4

88 Reviews

Overview Reviews (88) Inventory (349)

4.4

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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88 Reviews of Michael Bateman

June 23, 2026

Dealership Rating

Employee Rating

Great experience. Very nice, willing to work with me, tried to make the experience as streamlined as possible Very nice, willing to work with me, tried to make the experience as streamlined as possible More

by AMBER.MARTINEZ0114

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Jun 25, 2026 -

Joe Machens Capital City Ford responded

Amber, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Jun 23, 2026 -

AMBER.MARTINEZ0114 responded

Great experience

June 19, 2026

Dealership Rating

Employee Rating

Needed some tires mounted and Michael took care of me great! Another great experience at Machens Capital City! great! Another great experience at Machens Capital City! More

by sfdsteve74

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Jun 20, 2026 -

Joe Machens Capital City Ford responded

It’s wonderful to know Michael took great care of your Ford F-250 tire installation. Thank you for coming back and sharing your experience. We look forward to helping you with any future service needs.

June 15, 2026

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Employee Rating

Everything went smoothly. Thanks for restocking the ice cream freezer! We enjoy all of our FORD products. Thanks for restocking the ice cream freezer! We enjoy all of our FORD products. More

by Fordman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Jun 16, 2026 -

Joe Machens Capital City Ford responded

Thank you for letting us know everything went smoothly. We’re glad you appreciated having the ice cream freezer restocked. We’re happy to hear your continued enjoyment of Ford products and look forward to serving you again.

June 11, 2026

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Employee Rating

Very friendly and thorough. I appreciated being able to get a ride home and then back. I appreciated being able to get a ride home and then back. More

by maybe1951

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Jun 11, 2026 -

Joe Machens Capital City Ford responded

Thanks for highlighting our friendly and thorough approach during your Ford Edge service. Michael was happy to arrange those rides so you could keep your day on track. We appreciate you taking the time to share your experience.

June 11, 2026

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Employee Rating

Awesome The visit was awesome. Serviced early and on time and cost-effective easy to do business. Serviced early and on time and cost-effective easy to do business. More

by garysadams01

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Jun 11, 2026 -

Joe Machens Capital City Ford responded

Thank you for sharing your feedback. We’re glad your Ford Fusion service was handled promptly and at a fair price. We look forward to helping with any future maintenance.

June 11, 2026

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Michael Bateman and Joe Machens Ford always provide top notch service. Service work is completely in a timely manner with the utmost care and professionalism. notch service. Service work is completely in a timely manner with the utmost care and professionalism. More

by gordontimd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 11, 2026 -

Joe Machens Capital City Ford responded

We’re delighted that Michael and our team provided prompt, attentive service on your Ford F-150. Your recognition of the care and professionalism means a lot. Thank you for your five-star feedback.

June 08, 2026

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Employee Rating

It always takes longer to do the service than I think it should. Thank you. should. Thank you. More

by danieljansen958

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam Rodriguez, Ryen Hatfield, Eric Ahart, Bryan Wyatt

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Jun 10, 2026 -

Joe Machens Capital City Ford responded

Thank you for your patience and your business. We truly appreciate your feedback.

June 06, 2026

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Got me in even though I didn’t have an appointment thanks a bunch. I appreciate it a bunch. I appreciate it More

by BECKYKROLL348

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam Rodriguez, Ryen Hatfield, Eric Ahart, Bryan Wyatt

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Jun 06, 2026 -

Joe Machens Capital City Ford responded

We’re glad we could fit your Ford Escape in without an appointment. Thanks for sharing your experience and drive safe!

June 05, 2026

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Employee Rating

Michael Bateman went beyond and was helpful when there was a problem with my truck at closing that caused it to be kept over night. was a problem with my truck at closing that caused it to be kept over night. More

by Vader

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Jun 05, 2026 -

Joe Machens Capital City Ford responded

It’s great to hear Michael went the extra mile to resolve the issue that kept your F-150 overnight. Thank you for trusting our service team with your truck.

June 05, 2026

Dealership Rating

Employee Rating

by Vader

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Jun 05, 2026 -

Joe Machens Capital City Ford responded

We’re glad Michael could go the extra mile when your Ford F-150 needed overnight attention. It’s great to know the issue was resolved smoothly. Thank you for sharing your five-star experience.

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