Michael Bateman
Michael Bateman at Joe Machens Capital City Ford

Michael Bateman | Page 9

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.4
87 Reviews
4.4

87 Reviews

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87 Reviews of Michael Bateman

February 05, 2026

Dealership Rating
Employee Rating

They were good to work with. Kept me well informed and updated I'll be back More

by derek.eoff
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 05, 2026

Joe Machens Capital City Ford responded

Thank you for trusting us with your Lincoln Navigator service. We’re glad Michael kept you informed and made the process smooth. We look forward to welcoming you back.

February 05, 2026

Dealership Rating
Employee Rating

They do a great job They get us in as soon as they can do our appointment More

by Clb0756
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 05, 2026

Joe Machens Capital City Ford responded

We’re glad we could fit your appointment in promptly and that you’re happy with the service. Thank you for trusting us with your Ford, and please let us know if we can assist again.

February 04, 2026

Dealership Rating
Employee Rating

The guys in the service department are great, super friendly. Made sure we were aware of the issue, and let us know what steps they were taking to get my car back on the road. Thanks! More

by JEMEEP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 04, 2026

Joe Machens Capital City Ford responded

We appreciate you highlighting our service department’s friendly approach. We’re glad our team kept you informed and got your Ford back on the road. Thanks for the kind words!

February 02, 2026

Dealership Rating
Employee Rating

Got the work completed and listened to my needs I will bring my car back in when needed More

by JANETMORRIS11
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 03, 2026

Joe Machens Capital City Ford responded

We’re happy Michael could address your needs on your Ford Explorer. We’ll be ready whenever you need service again. Thank you for choosing us.

February 02, 2026

Dealership Rating
Employee Rating

Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings More

by SkyeBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2026

Joe Machens Capital City Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Adam Rodriguez Service Manager arodriguez@machens.com

January 30, 2026

Dealership Rating
Employee Rating

Everyone was very helpful I'm getting the passenger door handle repaired, thank you. Great job. More

by SULLIVAN60LS
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Jan 30, 2026

Joe Machens Capital City Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 30, 2026

Dealership Rating
Employee Rating

Once the part arrived, they were very flexible with scheduling and able to get me into get my car fixed. I'm very appreciative of the service department and Michael. More

by Jacobsmall2052
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Jan 30, 2026

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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