Michael Bateman | Page 9

Solid work; great communication; customer satisfaction; solid service advisor. Service advisor ensured all work was done. solid service advisor. Service advisor ensured all work was done. More

by garyski Verified Customer Verified Customer

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Did good job for what all had to be done with my car and time time More

by DANAFAYE64 Verified Customer Verified Customer

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Michael Bateman took great care of me and my truck, going above and beyond to explain the process and even answered some questions I had about the truck and their process. The rest of the crew were swift to above and beyond to explain the process and even answered some questions I had about the truck and their process. The rest of the crew were swift to handle the service in a courteous and professional manner and got me on my way in the specified amount of time. More

by Zack Verified Customer Verified Customer

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Efficient, quick service. Knowledgeable personnel. Everyone very friendly. Will use Joe Machens in the future. Knowledgeable personnel. Everyone very friendly. Will use Joe Machens in the future. More

by BARBLAVELLA Verified Customer Verified Customer

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I don’t like the customer service. I took my car in last May for a recall never got any calls after the first call and when I got it back I had less than 5 miles of gas left, My tires I took my car in last May for a recall never got any calls after the first call and when I got it back I had less than 5 miles of gas left, My tires were low, my oil life was a 23% and I had to take it back to get it inspected. I am not very happy with this Ford Team. I will not come back to purchase another vehicle. More

by Peter Phillips Jr Verified Customer Verified Customer

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Michael did a great job getting all the items done on my truck. Thank you! It looks like the 2nd time around on the oil leak took-thank you! truck. Thank you! It looks like the 2nd time around on the oil leak took-thank you! More

by Jim7chap Verified Customer Verified Customer

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Took care of my repairs professionally (and fixed the other guy's mistakes as well). I feel much safer knowing that my pickup was serviced by pros! other guy's mistakes as well). I feel much safer knowing that my pickup was serviced by pros! More

by BRYANDUNLAP1967 Verified Customer Verified Customer

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The experience was poor. I left my car at 8:15 in the morning. When I returned close to 4 PM in the afternoon, they hadn't started on it once I arrived. They did a hurry up i I left my car at 8:15 in the morning. When I returned close to 4 PM in the afternoon, they hadn't started on it once I arrived. They did a hurry up inspection on one of the recalls, and told me they didn't have the part to do the other recall in two checks with the service advisors. Both of those folks told me that they did have the parts. So, my conclusion is they didn't work on my car because it was an old car and it was not making any money for them to do the recall work. More

by dave100 Verified Customer Verified Customer

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Great customer service. Kept me informed. Completed the job in a timely fashion even after finding other things that needed fixed Kept me informed. Completed the job in a timely fashion even after finding other things that needed fixed More

by cmpendleton2 Verified Customer Verified Customer

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The staff recognized me as soon as I walked in the door and were prompt and courteous with their updates are going my vehicle. and were prompt and courteous with their updates are going my vehicle. More

by First Time Buyer Verified Customer Verified Customer

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