Michael Bateman
Michael Bateman at Joe Machens Capital City Ford

Michael Bateman | Page 8

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.4
87 Reviews
4.4

87 Reviews

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87 Reviews of Michael Bateman

February 15, 2026

Dealership Rating
Employee Rating

Michael did a great job getting all the items done on my truck. Thank you! It looks like the 2nd time around on the oil leak took-thank you! More

by Jim7chap
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 15, 2026

Joe Machens Capital City Ford responded

Jim, it's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

February 14, 2026

Dealership Rating
Employee Rating

Took care of my repairs professionally (and fixed the other guy's mistakes as well). I feel much safer knowing that my pickup was serviced by pros! More

by BRYANDUNLAP1967
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 15, 2026

Joe Machens Capital City Ford responded

Thanks for trusting our team with your F-150 repairs and letting us correct the previous work. We’re glad you feel safer on the road after our professional service. We appreciate your 5-star rating.

February 13, 2026

Dealership Rating
Employee Rating

The experience was poor. I left my car at 8:15 in the morning. When I returned close to 4 PM in the afternoon, they hadn't started on it once I arrived. They did a hurry up i More

by dave100
Recommend Dealer
No

Other Employees Tagged: Michael Bateman

Feb 18, 2026

Joe Machens Capital City Ford responded

Dave, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Adam Rodriguez Service Manager arodriguez@machens.com

February 13, 2026

Dealership Rating
Employee Rating

Great customer service. Kept me informed. Completed the job in a timely fashion even after finding other things that needed fixed More

by cmpendleton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Joe Machens Capital City Ford responded

We’re glad Michael kept you in the loop when our team discovered extra items on your Ford Escape, and we’re pleased the work stayed on schedule. Thank you for sharing your experience.

February 13, 2026

Dealership Rating
Employee Rating

The staff recognized me as soon as I walked in the door and were prompt and courteous with their updates are going my vehicle. More

by First Time Buyer
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 13, 2026

Joe Machens Capital City Ford responded

Thank you for noting how quickly we greeted you and kept you informed during your Ford F-150 service. Michael and our team appreciate your feedback and look forward to assisting you again.

February 13, 2026

Dealership Rating
Employee Rating

The staff recognized me as soon as I walked in the door and were prompt and courteous with their updates are going my vehicle. More

by First Time Buyer
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 13, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your review. We’re glad Michael and the team greeted you right away and kept you updated while servicing your Ford F-150. We look forward to assisting you again.

February 12, 2026

Dealership Rating
Employee Rating

Fast work Mike was great, very helpful and efficient with the work being done on my car. More

by ELIZABETHCRAVENS1
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 12, 2026

Joe Machens Capital City Ford responded

Thanks for the five-star rating. We’re glad Michael was helpful and kept the service on your Ford Escape moving swiftly. Please reach out if you need anything else.

February 10, 2026

Dealership Rating
Employee Rating

Had a recall, it got fixed They said it would take 1 to 7 hours. Took a little over 2. Was nice, but being out of town made it tough to plan. More

by pkelley33
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 11, 2026

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

February 07, 2026

Dealership Rating
Employee Rating

Always had good service work done. When there has been a problem Michael and others have resolved it in a timely. Michael is knowledgeable and responsible and has acted in the best int More

by lanets
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 08, 2026

Joe Machens Capital City Ford responded

Hello, we appreciate your continued trust in our service team. We’re glad Michael and the team could promptly address any concerns with your Ford F-150 and that his expertise and care made a difference. Thanks for the five-star rating, and we look forward to assisting you again.

February 05, 2026

Dealership Rating
Employee Rating

I have a 2023 Ford edge and I am on my 4th battery. Seems like all they've done is a draw test on the battery. Doesn't seem right to me. Michael seems like I'm a bother to him More

by tomdickey1957
Recommend Dealer
No

Other Employees Tagged: Michael Bateman

Feb 11, 2026

Joe Machens Capital City Ford responded

Tom, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. GSM - Harold Love hlove@machens.com

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