Michael Bernardo | Page 43

Very comfortable transaction Michael made us feel very comfortable throughout the purchasing process. He demonstrated extensive experience with the product and encouraged us to ex Michael made us feel very comfortable throughout the purchasing process. He demonstrated extensive experience with the product and encouraged us to explore different options before making a decision. While we were aware that his objective was to ultimately sell us a car, we felt that he truly had our best interest in mind and wanted us to be happy and comfortable with our purchase. We traveled almost 50 miles to Steingold because of their large inventory of used vehicles and were not disappointed. We will make that journey again as the need arises! More

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Great Car Buying Experience I have never had such an uncomplicated and wonderful car-buying experience. The Bernardo brothers were knowledgeable, friendly, informative and did n I have never had such an uncomplicated and wonderful car-buying experience. The Bernardo brothers were knowledgeable, friendly, informative and did not use any high pressure tactics. Everything was handled by one person without any back and forth to managers and/or finance people. We agreed on the price and the trade-in and the dealer handled the rest - registry, financing, etc. It was quick and easy and I will definitely be buying all my future cars from Steingold Volvo. I should mention that the dealership has a wonderful waiting room as well! More

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Really really great experience! My husband and I would definitely recommend Steingold Volvo! We went to the dealership expecting only to investigate the options and walked away with My husband and I would definitely recommend Steingold Volvo! We went to the dealership expecting only to investigate the options and walked away with an absolutely fabulous car. Big thank you to the Bernardo family for taking such good care of us! We are so glad to be doing business with you! We're sure to be back for a second car in the near future. More

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What car dealer should be! As luck (and children) would have it, we had to purchase two cars in a month. The first one was through a typical dealer - never again! For the secon As luck (and children) would have it, we had to purchase two cars in a month. The first one was through a typical dealer - never again! For the second I tried Steingold. We had heard of but never used before. Steingold is what a car dealer should be, no annoying sales staff coming to your car when you pull in to their lot, no BS. Great pricing and outstanding help with our purchase, even getting a better loan rate through the same bank I was using! More

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Amazing experience!! Thank you, Stephen! My husband and I were in market for VolvoS60 and had started our search at a different dealership. We were offered a good deal but had to purchase on My husband and I were in market for VolvoS60 and had started our search at a different dealership. We were offered a good deal but had to purchase one specific vehicle to get the deal. My husband who researches and compares everything before he purchases, called Steve and he not only offered to match the price but offered us upgrade features and style so that we could get the car that we wanted and not have to settle. Stephen did most of the transaction paperwork via phone and we emailed paperwork he needed on a Saturday evening. He offered to open the dealership on a Sunday morning so that we could close the deal on a weekend for us. This also included a trade in. He had everything ready and waiting for us when we arrived. He and his brother Michael welcomed us like VIP family members! They were honest and true to their word in all transactions. They explained the car and features in detail. We didn't feel rushed even though we were aware this was their day off. Stephen put his hand out to say good-bye and I gave him a hug! I could not have left any other way! Thank you Stephen and Michael! We are so happy and grateful!! More

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Exceptional Service! From the 1st phone call to picking up the vehicle, Stephen and the team made this such an easy transaction with a high level of service. Friendly sta From the 1st phone call to picking up the vehicle, Stephen and the team made this such an easy transaction with a high level of service. Friendly staff. Comfortable waiting area. Quick financing decision. In to look at the car in the afternoon and picked it up after work. Thank you for my newest Volvo purchase! More

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Great Car I came in looking to get a car right away and actually got a better one than I was looking for at an even better price. The technician that works on t I came in looking to get a car right away and actually got a better one than I was looking for at an even better price. The technician that works on the cars, Steven was very helpful. He showed me how to use everything and even set my phone up to where I could use it through the car. I really want to mention him, because the supporting staff are not always mentioned. More

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SImple & quick car buying experience I have purchased many cars over the years from different dealers in RI. This was by far, the easiest and simplest purchase. My initial questions were I have purchased many cars over the years from different dealers in RI. This was by far, the easiest and simplest purchase. My initial questions were answered quickly via email which influenced my decision to come in for a test drive. The dealership is not that close to home, so having my questions answered ahead of time put me at ease. All of the paperwork was completed very quickly and efficiently by their staff. Thanks for a great experience. More

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Small Dealership has BIG benefits Buying a car is always an ordeal. Back and forth between sales person and managers drives me crazy. This car dealership was not like that. It was pr Buying a car is always an ordeal. Back and forth between sales person and managers drives me crazy. This car dealership was not like that. It was probably the most pleasant buying experience I have ever had. Mike and is brother were great to work with. I would definitely buy another car from there. More

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Excellent All-Round Experience Last week I decided it was time to trade in my 2005 Volvo for a Volvo that had more passenger room... I found a 2012 used XC90 online, sent an email Last week I decided it was time to trade in my 2005 Volvo for a Volvo that had more passenger room... I found a 2012 used XC90 online, sent an email inquiring about it and the next morning Michael from Steingold Volvo called me. He told me about the SUV I was interested in and I made an appointment to come see the car on Saturday. I took the car for a test drive, and immediately loved it! To be honest the whole process couldn't have been any easier. I worked with Michael in regard to the purchase of my new car and his brother Stephen came up with a price on my existing car and the deal was done. I waited for an hour or so to get the paperwork completed and before I knew it I was driving my XC90 home. I would buy another car from them in a heartbeat as they made the process extremely easy and also were very easy to work unlike many dealerships out there. Thank you Steingold Volvo!! More

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