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Michael Buch
Michael Buch at Kenny Ross Ford South

Michael Buch

General Sales Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4 Reviews

Hi, Im Mike I have Over 16 years of car dealership experience, favorite hobbies are going to Disney World with my family, I have a 10 year old son and a beautiful wife. I’m always happy to answer any questions you may have about getting a newer vehicle for your needs

Dealership Experience

8 mos

Industry Experience

16 yrs, 10 mos

Languages Spoken

English English

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4 Reviews

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4 Reviews of Michael Buch

September 09, 2025

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Employee Rating

Awesome experience fast easy friendly this is my 2nd vehicle this year from them and I’m sure won’t be my last! More

by CRAFT4858
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: NICK KRISTIANSEN, Cassandra Maier

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Sep 10, 2025

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 04, 2025

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Employee Rating

I had an amazing experience purchasing my new Ford Bronco! Thank you John Eberlein and Kenny Ross Ford South for getting me the best deal possible!!😄 best experience! More

by Hanniejo1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein, Mike Peacock, Ray Glunt, Anthony Naret

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Sep 10, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 17, 2025

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Employee Rating

My service is always awesome, quick & efficient! GM John Eberlein & his team are always professional. More

by KIMMIE960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein, JoAnne Kranik, Anthony Naret, Paula Mooney, Ali Duvuvei, Myles Leach, Kayla Rockey, Mark Slekar, Keegan Elliott

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Aug 19, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 30, 2025

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Employee Rating

John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms More

by Hoseman31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Eberlein, Mike Peacock, Ray Glunt, HANNAH JOSEPH, Anthony Naret

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Jun 30, 2025

Kenny Ross Ford South responded

Mike's daughter bought a vehicle from us this past Saturday, and he was aware of the purchase using his car as a trade-in for his daughter's deal. He was in contact with her several times during the sale, and today he brought in his title to sign over to us. He entered the showroom and was hostile towards the staff and me. He said he would not sign off on the trade unless we gave him more money for his trade outside of the car deal. I explained to him that we do not do that, and I offered to have his daughter bring back the car because he would not finalize the deal. He called me a vulgar name and then told customers in the showroom that we took advantage of his daughter, even though he knew the details of the transaction.

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