Michael Buch
Michael Buch at Kenny Ross Ford South

Michael Buch

General Sales Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.5
8 Reviews

Hi, Im Mike I have Over 16 years of car dealership experience, favorite hobbies are going to Disney World with my family, I have a 10 year old son and a beautiful wife. I’m always happy to answer any questions you may have about getting a newer vehicle for your needs

Dealership Experience

11 mos

Industry Experience

17 yrs, 1 mo

Languages Spoken

English English

4.5

8 Reviews

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8 Reviews of Michael Buch

January 07, 2026

Dealership Rating
Employee Rating

The service at Kenny Ross ford south is always easy to deal with and a pleasure to work with. Kayla kept me informed of my service appointment and notified me promptly when my vehicle was ready to be pick More

by DARBYJ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 26, 2025

Dealership Rating
Employee Rating

Nick was great to work with, helpful, knowledgeable, patient, and responsive. The entire team was supportive. More

by adamstickle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Glunt, NICK KRISTIANSEN

December 15, 2025

Dealership Rating
Employee Rating

Cassandra and Hannah made my experience an awesome one. With kindness and compassion with understanding of exactly what was needed. Thank you! I am eternally grateful. More

by SSTEVENS198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HANNAH JOSEPH, Cassandra Maier

Dec 16, 2025

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 12, 2025

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Employee Rating

Employees were great during the deal process. I felt not so important after the deal was done. More

by GOLDNBLACK3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Glunt, HANNAH JOSEPH

Nov 19, 2025

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 09, 2025

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Employee Rating

Awesome experience fast easy friendly this is my 2nd vehicle this year from them and I’m sure won’t be my last! More

by CRAFT4858
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2025

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 04, 2025

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Employee Rating

I had an amazing experience purchasing my new Ford Bronco! Thank you John Eberlein and Kenny Ross Ford South for getting me the best deal possible!!😄 best experience! More

by Hanniejo1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 17, 2025

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Employee Rating

My service is always awesome, quick & efficient! GM John Eberlein & his team are always professional. More

by KIMMIE960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein, JoAnne Kranik, Anthony Naret, Paula Mooney, Ali Duvuvei, Kayla Rockey , Keegan Elliott, Myles Leach, Mark Slekar

Aug 19, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 30, 2025

Dealership Rating
Employee Rating

John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms More

by Hoseman31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 30, 2025

Kenny Ross Ford South responded

Mike's daughter bought a vehicle from us this past Saturday, and he was aware of the purchase using his car as a trade-in for his daughter's deal. He was in contact with her several times during the sale, and today he brought in his title to sign over to us. He entered the showroom and was hostile towards the staff and me. He said he would not sign off on the trade unless we gave him more money for his trade outside of the car deal. I explained to him that we do not do that, and I offered to have his daughter bring back the car because he would not finalize the deal. He called me a vulgar name and then told customers in the showroom that we took advantage of his daughter, even though he knew the details of the transaction.

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