Shelby was amazing!
She was so nice and attentive. Made sure we were taken care of. Did not care for Mr. Drummond. Has a bad attitude.
She was so nice and attentive. Made sure we were taken care of. Did not care for Mr. Drummond. Has a bad attitude.
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by J.Plowden
Verified Customer
Verified Customer
Friendly and easy to get the things handled that I needed
done. Was able to help me find someone to speak with about some upgrades to my vehicle.
done. Was able to help me find someone to speak with about some upgrades to my vehicle.
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by WJOHNSONA77
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Excellent service, top notch sales process and the
sweetest people to work with. I would recommend.
sweetest people to work with. I would recommend.
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by cantrelltonya
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Burch
Jan 26, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Jan 25, 2026 -
cantrelltonya responded
I would recommend any of the sales team to help you out. Greg did an amazing job with our newest two vehicles. Thanks Mike Burch Ford for being outstanding.
He done an excellent job with getting me approved.
The process was smooth and didn't take long at all. I would highly recommend him.
The process was smooth and didn't take long at all. I would highly recommend him.
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by cantrelltonya
Jan 12, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Greg did an amazing job in helping us find the vehicles
we wanted and made the buying process so easy. He is an awesome and genuine salesman. He doesn't pressure you at all. I would highly recommend him. T
we wanted and made the buying process so easy. He is an awesome and genuine salesman. He doesn't pressure you at all. I would highly recommend him. Thanks again Mike. We truly appreciate it.
The Cantrells
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by cantrelltonya
Jan 12, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Top notch service and knowledge!
They have my business moving forward! Go and see Michael!
They have my business moving forward! Go and see Michael!
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by jmvalosen
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Burch
Jan 12, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Best experience purchasing a vehicle Professional,kind
didn't push anything on me it was a great experience
didn't push anything on me it was a great experience
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by COREY.STEWART
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Burch
Jan 05, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
These guys are awesome.
Friendly, professional, just nice to do business with.
The sales guy, Bart Duncan, such a nice guy. It’s a good business culture.
Friendly, professional, just nice to do business with.
The sales guy, Bart Duncan, such a nice guy. It’s a good business culture.
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by patrickduncan
Verified Customer
Verified Customer
Service Price Transparency
Dec 01, 2025 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Needed rear brakes on my Ford pickup.
Mike Burch Ford picked it and replaced the brakes for a reasonable price. Thank you!
Mike Burch Ford picked it and replaced the brakes for a reasonable price. Thank you!
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by grimesfred18
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2025 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
I took my car in for a recall for a timing belt.
The dealership kept my car for over 6 week’s claiming that they were waiting for parts to come in. In the meanwhile, they called and said that I need
The dealership kept my car for over 6 week’s claiming that they were waiting for parts to come in. In the meanwhile, they called and said that I needed a fuel pump and fuel injectors. I agreed to that, costing me over $1,200.00. My son in law had to talk to the general manager about what is taking so long for my car to be fixed. He said that they were trying to get the engine light to go off, wanting to charge an additional $1,600.00 for more parts and labor. After several phone calls, Felecia said that it could be picked up. I feel that the dealership took advantage of an 80 year old man. I do not recommend this dealership to anyone!
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by Mike B
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2025 -
Mike Burch Ford Blackshear responded
We’re truly sorry to hear that you were dissatisfied with your recent service experience. We want to assure you that we did not take advantage of you or any customer. Our team’s goal is always to complete recall repairs and additional service needs as efficiently and transparently as possible.
Unfortunately, the delay in your repair was due to parts availability outside of our control, and our technicians’ recommendations were based solely on diagnostic findings, not unnecessary work. We understand how frustrating an extended repair process can be, and we appreciate your patience throughout that time.
If you would be willing, we’d like the opportunity to review your repair file together and ensure all concerns are fully addressed. Please contact our Service Manager, Michael, at (912) 449-4446 so we can discuss this personally.