Michael Burgess | Page 29

Very positive experience. Both my wife and I found our experience positive,informative and very congenial. Our salesperson,Mike BURGESS was a pleasure to do business with from Both my wife and I found our experience positive,informative and very congenial. Our salesperson,Mike BURGESS was a pleasure to do business with from the first moment we met until we finalized the purchase of our new MDX. I dropped in one day to look at something and Mike was off that day and Shannon Ninan filled in seamlessly and it was a pleasure meeting him. Our meeting with Andy was perfect, clear, well organized and we loved his accent. A few days after our purchase we had a question for Mike and he called back promptly and answered with again adding his promise to give us a little more time in the future with something. All in all a very pleasant and professional experience. . More

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Leased New Car I was very pleased with this dealership. Both the sales person, Michael Burgess, and the finance rep, Andy Brand, where knowledgeable and personable. I was very pleased with this dealership. Both the sales person, Michael Burgess, and the finance rep, Andy Brand, where knowledgeable and personable. I liked dealing with just the sales rep. Other dealerships you have to go back and forth with pricing and they make you wait until there manager comes over to try to give you a deal. With Bradshaw Acura you deal with one rep and there is no haggling. They give you a fair price the first time around. More

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Excellent experience I was impressed with Mike Burgess and JJ Jordan at Bradshaw Acura. Mike was friendly, informative and efficient. He was not pushy. He and JJ made the I was impressed with Mike Burgess and JJ Jordan at Bradshaw Acura. Mike was friendly, informative and efficient. He was not pushy. He and JJ made the process a breeze and quite pleasant. They were very knowledgeable and patient. I would recommend Bradshaw Acura to anyone shopping for a car. More

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What a pleasant surprise! We’ve been Honda owners for30+ years and it became time for us to finally retire the minivan. We visited a nearby Honda dealer and left quite "underw We’ve been Honda owners for30+ years and it became time for us to finally retire the minivan. We visited a nearby Honda dealer and left quite "underwhelmed" by both the vehicles we test drove and the salesman who "barely tolerated" us while we did so. On a whim, we decided to stop at Bradshaw Acura to see if an Acura might fit what we wanted. Mike Burgess met us as we were looking through the show room and began answering our questions in a very natural, straight-forward way. He had a very unique way of explaining what various features were, how they might be useful and which features came with version A, B, C, etc. He was not the least bit patronizing or intimidating and he did not seem to be bored by any of our questions. We left Bradshaw that afternoon with very favorable impressions of Mike Burgess, Bradshaw Acura and Acura vehicles in general. After several weeks of contemplating, we ended up choosing the MDX and again were surprised by the competitive offers we received from Mike and the Bradshaw team for the MDX itself as well as for our trade. After we finalized the deal, we began to dread the upcoming “showdown” with the finance manager. However, we were surprised once again by how painless the paperwork process actually was in the end. Overall, we were delighted with the entire process and we highly recommend Mike Burgess and the Bradshaw Acura team. John Ellingson More

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Low pressure, knowledgeable staff, enjoyable experience Thanks to J J and Michael and Andy we are now enjoying our new Acura RDX. J J and Michael were both very knowledgeable, welcoming, and very profession Thanks to J J and Michael and Andy we are now enjoying our new Acura RDX. J J and Michael were both very knowledgeable, welcoming, and very professional. They were patient with us answering all of our questions. They introduced us to Pete in the service dept and we feel like Acura will stand behind their product. We appreciated the best customer service we have experienced at any dealership More

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Awesome dealership If you're tired of putting up with the "typical" car dealerships, then this place is for you. Friendly, straightforward, easy to talk with, these guy If you're tired of putting up with the "typical" car dealerships, then this place is for you. Friendly, straightforward, easy to talk with, these guys make care shopping a pleasure. I wasn't even going to stop to look at the new Acura's - I was headed to Mercedes - but after only spending less than an hour with Michael Burgess I was sold. Also met Andy Brand for the paperwork, who was also very good. I would recommend this dealership to anyone looking for a new car. More

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Easy to deal with, I completed most of the process via phone Michael Burgess was very responsive and was very easy to work with. I live a couple of hours from this dealership so i was able to locate the vehicle Michael Burgess was very responsive and was very easy to work with. I live a couple of hours from this dealership so i was able to locate the vehicle we wanted and completed the negotiation process via email. I was pleased with the experience and would recommend Bradshaw. More

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What a Car Buying Experience Should Be Like I recently purchased a new 2017 Acura MDX Advance from Bradshaw Acura. In short, it was a great experience ... from the moment we first walked into t I recently purchased a new 2017 Acura MDX Advance from Bradshaw Acura. In short, it was a great experience ... from the moment we first walked into the showroom to the joyful minute of driving away in our new MDX. What's interesting is that we had no intention of purchasing our car from Bradshaw. We're from Charlotte and had planned to purchase our new car locally. We just stopped into Bradshaw to see a specific car option that our local dealership didn't have on-premise. Given the great experience, extremely knowledgeable and patient staff, and numerous vehicle options available, we elected to give our business to Bradshaw. We would highly recommend this dealership when shopping for a new or used car. More

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