Michael Caccese
Michael Caccese at Otto Cadillac

Michael Caccese

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
5.0
227 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

Cadillac Certified Sales Consultant

Employee Video

5.0

227 Reviews

Write a Review

227 Reviews of Michael Caccese

October 31, 2025

Dealership Rating
Employee Rating

Not reviewing Aleks Gentle because I don’t know who he is. The person who sat with us in the car was great! Anthony maybe? More

by traudt4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Anthony Betor

Oct 31, 2025

Otto Cadillac responded

Thank you for your feedback! We’re glad you had a great experience with our team, whether it was Anthony or someone else. We’ll pass along your kind words. Thank you for choosing Otto Cadillac!

October 17, 2025

Dealership Rating
Employee Rating

The team at Otto were great and we appreciated their customer service and follow-up More

by michellejumper518
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Otto Cadillac responded

We appreciate the stellar review here at Otto Cadillac!

October 09, 2025

Dealership Rating
Employee Rating

Mike and the team were incredibly helpful and flexible. When the car needed a repair before pickup, they delivered a loaner to my house for me to use in the meantime. More

by neilspickus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

Oct 09, 2025

Otto Cadillac responded

Hi Neil, we are so thankful for your business! Thank you for highlighting Mike and our team in your review. We are glad we could help out at every turn. See you next time at Otto Cadillac!

September 28, 2025

Dealership Rating
Employee Rating

Mike, Declan, and Ian made this car purchase stress free and effortless. From my emails and phone calls to Mike and Ian, to smooth transitioning in the business office with Declan, everyone treated us with More

by LAHENZEL331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ian Maher , Aleks Gentile

Sep 30, 2025

Otto Cadillac responded

Thank you for the wonderful feedback! We're thrilled our team made your car-buying experience smooth and stress-free. We look forward to welcoming you back to Otto Cadillac!

August 31, 2025

Dealership Rating
Employee Rating

Super Dealership sales -fiancé-service, Ian and Michael are great to work with they make it easy. More

by mike@turnkeyws.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Sean MacWhinnie

Sep 03, 2025

Otto Cadillac responded

Mike, we are glad to hear that Ian and Michael made everything easy. Thanks for choosing Otto Cadillac!

Sep 03, 2025

mike@turnkeyws.com responded

We are very happy to be back with the Otto Team

July 31, 2025

Dealership Rating
Employee Rating

The service manager does a excellent job, service department also does great! I would recommend Otto to anyone, More

by martylesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Aug 13, 2025

Otto Cadillac responded

Thank you for recommending Otto Cadillac! We're thrilled to hear that our service manager and team did an excellent job. See you next time!

July 07, 2025

Dealership Rating
Employee Rating

We've been doing business with Otto for the past 8 years, having purchased 3 new Cadillacs. We always appreciate Otto's friendly and knowledgeable employees! More

by penncentral
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

Aug 13, 2025

Otto Cadillac responded

Thank you for your many years of loyalty! We are proud to have you as an Otto Cadillac customer and we look forward to welcoming you back next time. Have a wonderful day!

June 23, 2025

Dealership Rating
Employee Rating

Still waiting on parts so my car can be fixed. Going to be a month. More

by rjachlew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen

Aug 13, 2025

Otto Cadillac responded

I apologize for the delay. We aim to provide our customers with the most efficient service possible, yet there are times when our parts ordering process can extend repairs. I'd like to look into this further for you. Please reach out to me when you have a moment. Thank you, Roger Prentiss - Service Manager (518) 692-9604

June 20, 2025

Dealership Rating
Employee Rating

This is the second vehicle we have purchased from Oto and moth times were great..easy ti work with and people are friendly... More

by fnaughton49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

Aug 13, 2025

Otto Cadillac responded

We're delighted to hear that your experiences at Otto Cadillac have been consistently positive! Thank you for choosing us again, and we look forward to serving you in the future.

June 19, 2025

Dealership Rating
Employee Rating

I haven’t always had the best experience buying used cars but Otto really impressed me. They are very responsive and fixed an issue without any hassle at all. If I could give 10 stars, I would. Keep being gr More

by Katg2889
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

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