Michael Casey
Michael Casey at East Hills Chrysler Jeep Dodge Ram SRT

Michael Casey | Page 7

Service Writer

East Hills Chrysler Jeep Dodge Ram SRT

2300 Northern Boulevard
Greenvale, NY 11548

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149 Reviews
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149 Reviews

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149 Reviews of Michael Casey

September 20, 2019

Dealership Rating
Employee Rating

Easiest Car Buying/Leasing Experience 2nd car from East Hills and Jesse listened to my needs and wants. Jesse called for the truck to be brought over while we talked about the costs and p More

by Mario T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve DeSetto, Jon Piansky, Jorge Molina, Vanessa Velasquez, Marc Seigel , Jesse Berbig, Stephen Petrowski, Arnie Price

Sep 23, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for providing us with feedback regarding your recent visit, Mario! Our team works hard to keep our customers coming back to East Hills Chrysler Jeep Dodge and it’s great to hear of your continued business. Jesse is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We look forward to seeing you soon and hope that you enjoy your new 2019 Ram Rebel! Sincerely, Oliver Brodlieb Owner

September 09, 2019

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Employee Rating

Friendly great service My son and I took our two Jeeps in for service which we purchased from East Hills. The service was prompt and Michael and Jon were very professional. More

by Fred w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Piansky

Sep 09, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Oliver Brodlieb Owner

September 04, 2019

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Employee Rating

FACTORY PROBLEM 10 POINTS FOR THIS VISIT, THE PROFESSIONISM THAT WAS SHOWN WAS NOTHING LESS THAN PERFECT. COURTEOUS AND KEPT INFORMED AS THE SERVICE WENT ALONG FROM B More

by LITTLE JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Piansky

Sep 06, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Oliver Brodlieb Owner

July 31, 2019

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Employee Rating

Very positive experience with Rafael Campos at East Hills I brought my 2014 Cherokee in for an oil change back on 7/18/19 and could not have been more pleased with the overall experience. The attention exten More

by McDuff9248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Piansky, Marc Seigel, Rafael Campos , Stephen Petrowski

Aug 21, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear McDuff9248, Wow! Great review. Thank you for such nice accolades. Rafael is a top notch teammate and I know he will appreciate reading your thoughtful remarks. We wish you all the best! Sincerely, Oliver Brodlieb Owner

July 29, 2019

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Fan recall My 2015 jeep renegade tw overheated Friday, I call Mike Casey from service. He advised me that there is a issue with the fan and my jeep is covered w More

by LOUIE DIPALMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Louie, Thank you for trusting your Jeep's fan recall to East Hills Chrysler Jeep Dodge Ram. We appreciate your business and your kind remarks about Mike. We wish you all the best! Sincerely, Oliver Brodlieb Owner

July 07, 2019

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Employee Rating

Buying a new truck was honestly simple! Greg had been recommended to me and he surpassed all my expectations. Kind, check! Courteous, check! Knowledgeable, check! Passionate about making More

by Gmhilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Leonardo, Chris McEntee

Aug 21, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Gmhilly, Thank you for trusting your vehicle purchase to East Hills Chrysler Jeep Dodge Ram. We appreciate your business and your glowing remarks about Greg. We wish you all the best! Sincerely, Oliver Brodlieb Owner

July 02, 2019

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Employee Rating

Great service. Mike Casey was very helpful the past few visits ! Eager to get the truck repair done in a timely manor. Called me with updates. And texted as well More

by Gmhilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Leonardo, Chris McEntee, Arnie Price

Jul 07, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for writing this fantastic review! We are thrilled that Mike was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Oliver Brodlieb Owner

June 26, 2019

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Employee Rating

Amazing staff After dealing with several dealerships I ended up using East Hills for the 1st time amazing staff very impressive knowledgeable courtesy respectful de More

by Davegd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for reaching out Dave! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Oliver Brodlieb Owner

June 26, 2019

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Employee Rating

Fantastic service My service advisors no nonsense, but caring approach made my visit worthwhile. I don't feel like I'm being ripped off as I have felt in the past. More

by Photojeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Photojeep, Thank you for the feedback. We listen to our customers and we continually strive to exceed expectation. We wish you all the best. Sincerely, Oliver Brodlieb Owner

Jun 26, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Oliver Brodlieb Owner

May 09, 2019

Dealership Rating
Employee Rating

Amazing place GOTTA SAY MR.MICHEAL CASEY AND ELLA IS PROFESSIONAL AND WAS VERY HELPFUL AND RESPECTFUL AND GIVES YOU THAT WELCOMING FEELING. I WISH I CAN GIVE THIS More

by Jimi91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: ALSO ELL FROM RENTAL WAS AMAZING TOO

May 12, 2019

East Hills Chrysler Jeep Dodge Ram SRT responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Oliver Brodlieb Owner

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