Michael Casey | Page 6

Michael Casey's no nonsense approach makes going to East Hills service department a pleasure and i don’t feel like I’m being lied to or Ripped off. Hills service department a pleasure and i don’t feel like I’m being lied to or Ripped off. More

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I don’t normally write online reviews but Mike deserves it. He always returns phone calls or emails when he’s not near his desk. He always has me in and out fast when I come in for service, even when I d it. He always returns phone calls or emails when he’s not near his desk. He always has me in and out fast when I come in for service, even when I don’t have an appointment. Mike is always knowledgeable, honest and courteous and doesn’t try to sell you anything you don’t need. More

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Simply the finest! Wonderful! The internet shopping experience with Rachel was so pleasant and she emailed me the "Build Sheet" to confirm what we discussed on the phon Wonderful! The internet shopping experience with Rachel was so pleasant and she emailed me the "Build Sheet" to confirm what we discussed on the phone regarding all the options I chose. Later that afternoon, Steve the Sales Manager called and provided the cost, which was quite reasonable and later honored when I visited the showroom with Frank Bachard to leave the deposit for the vehicle. The entire experience was stress free! No haggling!! It is for these reasons that I've remained loyal to East Hills Jeep for more than a decade. I'd recommend them without hesitation. Their service department is also excellent. I've worked with Michael Casey, Jon Piansky and Chris McEntee. It's also nice to see the owner, Oliver Brodlieb while in their excellent Customer Waiting Area! He's a real gentleman. All of these attributes are refreshing and the folks are professional. More

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Great Service I had an issues with radio. Exchange was made I was I in and out. Mike is great. You need service done see Mike Casey!! I had an issues with radio. Exchange was made I was I in and out. Mike is great. You need service done see Mike Casey!! More

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Repeat Business We just picked up our new Jeep today. This is our 3rd Jeep from East Hills Jeep. My wife and I both currently drive Jeeps from East Hills. Our salesm We just picked up our new Jeep today. This is our 3rd Jeep from East Hills Jeep. My wife and I both currently drive Jeeps from East Hills. Our salesman Fred Borzooyeh was very knowledgeable, friendly and professional. We are part of a large group of friends and family who continuously work with Fred. Over the past years we have also found the sales management and service department to be very responsive to our needs. Our overall Jeep experience has been excellent and we have recommended the team at East Hills Jeep to several new customers. We will be doing the same in the future. More

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My family and I always have a great experience with the service department at East Hills. Jon Piansky is terrific, as is all of the service department. They are knowledgeable and always professional and co service department at East Hills. Jon Piansky is terrific, as is all of the service department. They are knowledgeable and always professional and courteous. More

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Mike Casey is THE best! Brought my Jeep in with a tricky heating issue, Mike went above and beyond to make sure everything was addressed and thoroughly checked it out to make Brought my Jeep in with a tricky heating issue, Mike went above and beyond to make sure everything was addressed and thoroughly checked it out to make sure when I got it back it was working top notch. The job was well done in a timely manner and the service as always was exceptional. It's not easy trusting mechanics and service centers as usually they take advantage of people especially women. Mike treats me with respect, is always friendly and explains everything thoroughly. I GREATLY appreciate his honesty and professionalism. Employee of the decade in my book! More

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Great service Had to get recall taken care of and major engine repairs. Guys were very friendly and courteous. Mike helped explain all the things needed To get my Had to get recall taken care of and major engine repairs. Guys were very friendly and courteous. Mike helped explain all the things needed To get my Jeep all fixed. Highly recommend More

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Great service department!!! I delt with Mike from the service department. He was outstanding! He went above and beyond to make sure the issues were fixed in a timely manner. I di I delt with Mike from the service department. He was outstanding! He went above and beyond to make sure the issues were fixed in a timely manner. I didn't have to call to find out updates. He called and texted me as soon as information was available. I definitely recommend this dealership and Mike!!! More

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Mike is a great help My 2020 Jeep Wrangler's a/c and heating wasn't working, and Mike service me and gave me all the updates regularly. He followed up to make I was ok. Mi My 2020 Jeep Wrangler's a/c and heating wasn't working, and Mike service me and gave me all the updates regularly. He followed up to make I was ok. Mike was the reason I was patient with the parts that needed to be fix. More

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