Michael Chioni

EXCELLENT IN EVERY WAY THEY KNOW HOW TO GET THINGS DONE AND FAST!! will buy my next automobile there. AND FAST!! will buy my next automobile there. More

by ardithketchum9@gmail.com Verified Customer Verified Customer

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Great as always, they managed to find the tires I needed on the spot, thanks!!!! on the spot, thanks!!!! More

by IAMMOUTH70 Verified Customer Verified Customer

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it is one of the best places to buy a car and or take your car for repairs the parts dept is the best and the waiting room is good and the girl that brings you wat or popcorn or other thing to eat. I wo your car for repairs the parts dept is the best and the waiting room is good and the girl that brings you wat or popcorn or other thing to eat. I would always go here for repairs or to buy a car.. More

by LOUIELOU Verified Customer Verified Customer

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Excellent service department, Brock was so thorough and efficient and friendly... one of the best I've met, and they are all great there. Thank you for fixing up my truck, oil change, brake check, new bat efficient and friendly... one of the best I've met, and they are all great there. Thank you for fixing up my truck, oil change, brake check, new battery, and new air filter, all done in less than 90 minutes, on time perfectly !!! More

by john w Verified Customer Verified Customer

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I've had three service anomalies in the past year on two vehicles, all of which the dealership has remedied or will remedy. I have spoken with Mr. Gray about these incidents and he stated he would take the vehicles, all of which the dealership has remedied or will remedy. I have spoken with Mr. Gray about these incidents and he stated he would take the appropriate action. Having worked in the service industry myself, I understand the importance of customer satisfaction through service excellence, which should be regarded as a never-ending journey, not a destination, toward that goal. I sincerely want Uftring-Washington's Service Center to adopt and maintain a continuous improvement mindset so that mistakes, when they happen, are never repeated (especially with the same customer). I would like to now address the use of the Alignment Indicators positioned at the entrance to the service shop. I have questioned the accuracy of that equipment, but have not received a satisfactory reply. I believe no one really knows and I highly doubt that this equipment is calibrated at all. That being said, I brought my car in for an alignment because the indicators at the door failed this car twice. But I was called last Monday (March 30) and informed that the car's alignment was actually "in the green", making an alignment unnecessary. I spent $90 and some time out of my day because of the shop's alignment indicators' inaccuracies. That is the LAST time I'll believe that little report. I will remember to ask specifically for a tire wear check at oil change/tire rotation time. Tire wear is the main alignment indicator for me and I'm not going to worry about it because my cars get regular oil changes/tire rotations. But the larger question is this: how many other customers have submitted their cars to your shop for an alignment that wasn't really needed? I urge you to track this. For me, those indicators are a waste of time and money. More

by houses5 Verified Customer Verified Customer

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They are super nice and efficient! Scheduling a appt. For maintenence is also very easy and convenient. Scheduling a appt. For maintenence is also very easy and convenient. More

by Rita Verified Customer Verified Customer

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Wonderful service as always. Car was fixed and clean to perfection. Would recommend them for service or body work Car was fixed and clean to perfection. Would recommend them for service or body work More

by smhayes19 Verified Customer Verified Customer

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I've been frequenting Uftrings service department for since 1988. I don't plan to go anywhere else. since 1988. I don't plan to go anywhere else. More

by rowefamily525 Verified Customer Verified Customer

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Been reliable on repairs to my truck. Tranny, breaks, tire rotation and topping off fluids. Tranny, breaks, tire rotation and topping off fluids. More

by STEAG2 Verified Customer Verified Customer

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The service department was very professional and efficient. I will continue to have my routine maintenance done at this location. efficient. I will continue to have my routine maintenance done at this location. More

by KGREEN130 Verified Customer Verified Customer

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